Cincinnati Bell is an internet, TV, and home phone services provider that has a range of customer service numbers. We will find out which number to call if you are having internet connectivity issues or your bill is incorrect.
The company also has an online contact form and a live chat option. We will show you how to use these so that you can avoid making a phone call.
We will show you how to use the company’s support site to get answers to common questions such as “what do I do when moving house?” or “what ways can I pay my bill?” Lastly, we will supply the links to the company’s social media accounts.
Cincinnati Bell Customer Service Number
If your Cincinnati Bell internet service is running slow, isn’t working at all, or you are experiencing another technical problem with your internet then call technical support at 1-888-246-2355. This number is available 24/7. You should also call 1-888-246-2355 if you are signed up for a Cincinnati TV service and can’t find channels, can’t get the picture or sound to work, or have another technical problem.
If your bill is incorrect, you want to know what to do when moving house, or have another general or billing inquiry then call the company’s customer service department on 1-513-566-4101. This number is also available 24/7.
To sign up for Cincinnati Bell’s energy services call 1-866-852-6849.
If you run a small business and want to purchase a Cincinnati Bell internet or TV plan, then call 1-866-541-9042.
You can also avoid making a phone call and just send a text instead. This service is available Monday-Friday, 9am-5pm. Just send a message outlining your inquiry to 513-301-2093.
Cincinnati Bell Contact Form
If you are experiencing internet connectivity problems, can’t set up your modem or Wi-Fi network, or have another question/issue, then you can use the company’s online contact form to get help. Simply visit https://www.cincinnatibell.com/help-center/contact-us and select the “send us a message” option. This will bring up the contact form. You will be asked to provide your name, contact details, and a description of the issue or question.
You will only receive a response from Monday-Friday, 7.30am-8pm and Saturday-Sunday, 10am-7pm.
Cincinnati Bell Mailing Address
To leave feedback for Cincinnati Bell, you should send a letter to the company’s head office at:
Cincinnati Bell, Inc.
221 East Fourth Street
Cincinnati, Ohio 45202
Expect a reply within a few weeks. If you have an urgent inquiry just make a phone call, use the online contact form, or use live chat.
Cincinnati Bell Live Chat Support
To get immediate assistance and avoid on-hold times, consider making use of the company’s online chat support. Just navigate to https://www.cincinnatibell.com/help-center/contact-us and select the “chat online with an agent option.” This communication method is recommended if you are having service issues with your Cincinnati Bell phone line, your bill is incorrect, or you want to find out the easiest way to pay your bill. Obviously, if you are having problems with your internet, then you’re much better off making a phone call.
Once you begin the live chat you will be given immediate support by a consultant. This will be a real person who is likely to be professional, knowledgeable, and respond to messages within seconds. Just remember, this service is only available Monday-Friday, 7.30am-8pm and Saturday-Sunday, 10am-7pm.
Cincinnati Bell Customer Support Website
The company has a dedicated customer service site at https://www.cincinnatibell.com/help-center. There are many pages on this site so make sure you select the one most relevant to your issue.
Cincinnati Bell Social Media Accounts
The company runs a variety of social media accounts.
To find out about the latest promotions, visit the company’s Facebook page at https://www.facebook.com/cincinnatibell/.
To see job openings at Cincinnati Bell, visit the company’s LinkedIn page at https://www.linkedin.com/company/cincinnatibell.
For Twitter, visit https://twitter.com/CincyBell.
For YouTube, visit https://www.youtube.com/user/cincibell.
About Cincinnati Bell
Cincinnati Bell is a telephone company that provides home phone, mobile, internet, and TV services. The main areas it serves are Indiana, Kentucky, and Ohio. The company has over 3,000 employees throughout these areas and has annual revenue of over $1.5 billion.
The company first began in 1873 as the City and Suburban Telegraph Association. This company installed telegraph lines for homes and businesses. In 1903 its name was changed to the Cincinnati and Suburban Bell Telephone Company. In 1971 this name was shortened to Cincinnati Bell.
The company headquarters are located at Cincinnati Bell, Inc. 221 East Fourth Street, Cincinnati, Ohio 45202.