Comcast Customer Service Number

As a titan of the telecommunications service industry in the United States, Comcast employs numerous strategies to increase accessibility and satisfaction for its customers. Also known as Xfinity, the company offers a combination of customer service phone numbers and online services to take quick action to resolve every question or unfortunate experience that may come up for their consumers. 

Comcast Customer Service Numbers

Sometimes, a customer has a question that is best handled by speaking with a customer service representative directly on the phone. To provide the most efficient service possible, Comcast employs several different phone numbers, each specializing in a particular department or service. Below is every Comcast customer service number a customer could need. 

Residential: 800-934-6489, 800-266-2278, or 800-945-2288

General Business: 800-391-3000

Business Cloud Issues: 866-950-3789

WiFi Termination: 866-366-5756

As a nationwide company serving diverse populations, Comcast Xfinity strives to make customer service representatives available 24/7. Chances are good that you can reach someone no matter what time you call these numbers.

Nowadays, customers can also use text messages to communicate with Comcast or Xfinity customer service reps. This is handy for those who like to use the phone but don’t want to be on hold for a long time.

Text Services: https://www.xfinity.com/support/articles/comcast-alerts

Comcast Mailing Address

Comcast Xfinity urges its users to find solutions for most customer service issues online or by phone. However, if you want to mail them about a bill, this is the address to use.

Payment Remittance Address
Comcast
P.O. Box 70219
Philadelphia, PA 19176-0219

Comcast Online Support

You may be able to resolve many customer service issues simply by visiting their FAQ page, which is filled with articles that give possible solutions for common problems and questions about each product and service that Comcast provides. If you can’t find answers to your inquiry there, customers may submit a support request with their contact information so that they can receive expert, tailored assistance in no time.

Comcast FAQ Page: www.comcast.com/help 

There is also an online community where Comcast and Xfinity customers can help each other or contact a customer service rep. By making a new post or searching the forum for conversations about a particular issue, many customers may avoid having to make time for a phone call. It even offers every customer the potential satisfaction of helping someone else!

Comcast Community Forum: https://forums.xfinity.com/ 

Comcast knows that many people would want to talk to an expert in real-time without getting on the phone, whether that’s because they’re in a noisy environment or due to mere personal preference. For that, there is the Xfinity live chat, where customer service representatives are available 24/7. 

Comcast Live Chat: https://www.xfinity.com/support/contact-us 

Many businesses use apps to optimize their customer service, and Comcast is no different. The Xfinity app allows a user to make a payment, adjust their preferences, check their phone bill, review the terms and conditions of their account, and more.

Comcast Mobile Apps: https://www.xfinity.com/apps  

Social Media

Considering its widespread usage, social media has proven imperative to helping Comcast provide great customer service. By following the company’s social media accounts, many customers can get all the information they need about product updates, prices, and troubleshooting without using the phone or posting in an online forum. Sometimes, you could even watch videos demonstrating how to solve technical problems or use certain products and services. All the information posted on the company’s social media pages is accessible at every customer’s convenience; no need to wait for someone to answer the phone or respond to an online inquiry.

Basically, daily check-ins on Comcast’s social media pages could preemptively resolve many issues. However, there is also the option of sending a message to ask a question. Start by following their social media pages, linked below.

Facebook: https://www.facebook.com/xfinity 

Reddit Forum: https://www.reddit.com/r/Comcast_Xfinity/

General Twitter Page: https://www.twitter.com/xfinity 

Twitter Support Page: https://www.twitter.com/xfinitysupport?lang=en

YouTube: https://www.youtube.com/user/xfinity 

You may especially appreciate the Reddit forum. Not only is it a great place to stay apprised of company developments, but many users have experience in various problems for which they can offer advice. You may discover information that would save you a phone call or message to the customer service department. Depending on how long you and other participants maintain your Comcast Xfinity accounts, you could even build lasting friendships!

About Comcast Corporation

Comcast Corporation is currently a leading telecommunications company, highly regarded throughout the world for its broadcasting, cable, and internet services. However, it wasn’t always this way.

Previously known as Comcast Holdings, the company was founded in June 1963 in Tupelo, MS, when business Ralph Roberts bought a small competitor called American Cable Systems. The company is now headquartered in Philadelphia, PA. After acquiring Xfinity in 2010, the two companies became synonymous with each other. Nowadays, the company is branded primarily as Xfinity.

Throughout all these changes, Comcast has maintained excellence in its internet, radio, and VoIP telephone services for residences and businesses alike. It also contributes to the film and television industry, streaming shows and movies from numerous entertainment companies, including Peacock and Paramount. In fact, Comcast owns NBCUniversal, renowned for its award-winning television shows and films. Customers can also watch the news, sports, and informational shows through a subscription to Xfinity. Fox, ABC, CNN, C-Span, the Food Network, and the History Channel are just a few popular examples of the available channels.

The world continues to look toward Comcast as a leader that looks for ways to change the way people consume information and communicate with each other. Phone numbers and internet services are just the tip of the iceberg.

Comcast Headquarters Location Map