As a consumer internet, telephone, and cable provider, Comcast works with a host of different clients across the nation. They’re one of the largest communications companies in the country. If you’re a customer of Comcast Xfinity, there may come a time where you need to get in contact with customer support. Comcast Xfinity has developed a number of customer service options for their customers to choose from. They understand that everyone has different preferences when it comes to getting in contact with customer support. Below we will outline some of the various customer care options available to you as a Comcast client.
Comcast Xfinity Phone Number
One of the easiest ways to get in contact with customer care is to call Comcast Xfinity’s customer service number. If you have a problem with your internet, phone, or cable service, their telephone support team will be able to help you out. They also provide help with billing inquiries or account amendments.
If you’d like to speak directly with a live person, call 1-800-934-6489. Customer support can be contacted via telephone 24/7.
Also, if you log into your Comcast Xfinity account, you can request that Comcast Xfinity call you. This means you won’t have to spend valuable time waiting on the phone for a customer care representative to be available. You must be a current Comcast Xfinity customer to access this feature.
Comcast Xfinity Email/Contact Form
Unfortunately, Comcast Xfinity does not offer a direct email or contact form for customers who want to get in contact with customer support. They prefer you to call their customer service number or contact them through their live chat server. More details regarding their live chat platform are provided below.
Comcast Xfinity Mailing Address
If you would like to contact Comcast Xfinity using traditional mail, you can send letters or other items to their headquarters in Philadelphia. Their full mailing address is displayed below:
One Comcast Center
Philadelphia, PA 19103
The United States of America
Comcast Xfinity Live Chat
Comcast Xfinity’s live chat service is one of the best ways to get in contact with a customer service representative. They have live chat staff available 24/7 to help you with any issues you’re having with your account or services. If you’d like to contact Comcast Xfinity by live chat, you’ll have to head to https://support.xfinity.com/chat. Here you will be able to choose the topic you’re inquiring about and input your personal details to help the customer care representative better serve you.
Comcast Xfinity Customer Support Website
Comcast Xfinity has invested heavily in their customer support website – they want their customers to be able to find quick solutions to common problems. As they have multiple different service lines, they’ve divided their different products into separate categories. To get started using the customer support website, head to https://www.xfinity.com/support/.
When you first enter the customer support site, you can choose from the following: internet, TV, voice, home, and mobile. Each section will allow you to explore a variety of topics related to the service line. If you can’t find what you’re looking for via this avenue, there is a search bar at the top of the page. Enter a question, and you will be directed to several topics and solutions related to your query.
This is a great first stop for any problem you may be having with Comcast Xfinity products or services.
Comcast Xfinity Social Media Accounts
As a large communications company, Comcast Xfinity has a significant presence on most of the major social media networks. If you would like to contact Comcast Xfinity using your personal social media account, they do actively respond to users promptly. Below are links to Comcast Xfinity’s social media accounts:
Comcast Xfinity’s Facebook: https://www.facebook.com/Xfinity/
Comcast Xfinity’s Twitter: https://twitter.com/XFINITY
Comcast Xfinity’s LinkedIn: https://www.linkedin.com/company/xfinity-communities
Comcast Xfinity’s Google+: https://plus.google.com/+xfinity
About Comcast Xfinity
Xfinity is a subsidiary of Comcast – it was created in 2010 to provide Comcast’s consumer communications products. Comcast, the parent company, has been around for much longer – it was founded in 1981. Comcast Xfinity provides internet, telephone services, wireless, and cable television. They have one of the largest client bases in the United States. While their customer service reputation got off to a rocky start, their name in the industry has dramatically improved in recent years. The company has over $50b in annual revenue.