Consumer Energy Customer Service Number

Serving more than half of the 10 million residents of Michigan, Consumer Energy serves energy and natural gas to 6.6 million customers throughout the lower peninsula counties. First established in 1886, Consumer Energy has an extensive history, throughout which it has maintained a reputation as a provider of unparalleled utility services along with the premier customer service in the industry.

Consumer Energy Customer Service Number

Picking up the phone and contacting the Consumer Energy customer service number puts you in touch with an incredible team of professional account handlers. 

It can be a frustrating experience to have meter issues like malfunctioning meters and broken meters and concerns with meter readings. These issues lead to power outages and can also affect the bills. Consumer Energy’s customer service team is present Monday to Friday from 7 am to 6 pm to hear all of your concerns and queries. Also, you can report problems if there is a gas leak or contact them if you want a new natural gas connection. 

Here, you’ll be able to get information about the Pay My Way Program, as well as assistance setting up and moving utility services within their service area. You can also get directed to essential resources like the Outage Center (or you can report power outages directly through them) or set up an appointment for your business to receive energy service. They’re dedicated to serving their customers in any way they need to make their utility services simple.

Customer Service Number for Residential Customers: 1-800-477-5050 

Monday – Friday: 7 am – 6 pm

Customer Service Number for Business: 1-800-805-0490

Monday – Friday: 8 am – 4:30 pm

Consumer Energy Mailing Address

From its Jackson, Michigan, location, Consumer Energy has served its Michigan customers for over 100 years. Although, there are multiple payment options to pay your utility bill, customers can send checks or money orders as well to their mailing address. 

Consumer Energy Mailing Address:

Consumers Energy Payment Center
P.O Box 740309
Cincinnati, OH 45274-0309

Consumer Energy Customer Support Website

Consumer Energy’s website showcases its portfolio and commitment to energy efficiency services. Moreover, if you want to learn about the Agricultural resources Consumer Energy has to offer? Maybe you’re interested in individual programs for small businesses? Need to find a certified contractor to help prepare your build for utilities? Or perhaps you want to get some assistance with your residential services payments. Through the Consumer Energy support site, you’ll be able to get assistance with all these elements and more. From assessments of your services to setting up your account and learning more about net metering and solar gardens, Consumer Energy provides all the resources you need through their support site.

https://www.consumersenergy.com/

Consumer Energy Social Media

Through the Consumer Energy Social Media channels, you can learn about how CMS Energy is active in their community. You’ll also find tips and tricks on how to avoid scammers, how to reduce energy costs with renewable energy, and save money on your monthly utility service bills. Every day, you’ll get the latest news about utility safety and sustainability, as well as information about everything that goes into providing gas and electricity for the Lower Peninsula area of Michigan.

Twitter: https://twitter.com/ConsumersEnergy

Facebook: https://www.facebook.com/ConsumersEnergyMichigan/

LinkedIn: https://www.linkedin.com/company/consumers-energy

YouTube: https://www.youtube.com/user/consumersenergy

About Consumer Energy

Founded in 1886 by William A. Foote, Consumer Energy first came into existence as the Commonwealth Power Company. Following the merging and acquisition of other companies in the area working on providing utilities, Foote and two others came together to form the Consumers Power Company in 1910, a holding company that maintained control of Commonwealth and Southern in a company that covered ten states worth of utilities.

After the folding of those two companies, Consumer Power continued to provide services to the good people of Michigan for another eight decades before it changed its operating name to Consumer Energy. Over the past 80 years, it has grown, both in size and in technology, operating nuclear power plants in addition to its earlier gas-fired technology. Now, the company continues to serve the area by providing electricity and gas to the many constituents in its region while engaging in the economic and technological development of its communities with renewable energy.

Customer Service Number: 1-800-477-5050

Hours of Operation: Monday – Friday: 7 am – 6 pm

Company URL: https://www.consumersenergy.com/

Contact Points: Phone, Social Media

Services Supported: Residential Electric Services, Natural Gas, Business Electric Services

Consumer Energy Headquarters Location Map