Duquesne Light Customer Service Number

If you receive your energy from Duquesne Light, you must have access to the Duquesne Light customer service number. You know how important it is to have electricity in your house, so you must have easy access to your energy provider’s customer support network. With over 500,000 regional customers, Duquesne Light is very committed to ensuring their customer base can contact them if they have any issues. You have a range of options for getting in touch with Duquesne Light – we’ve outlined all their customer service contact points right here on our site.

Duquesne Light Customer Service Number

If you need a problem resolved immediately, call their customer service number. Duquesne Light has two different customer relations departments – one is for general issues, and the other is for emergencies. Customers use the general customer service number to ask about transfer service, billing and payment, power line problems, transmission lines, the meter exchange program, potential energy theft, and other common issues.

Customers use the emergency line to report power outages, downed wires, downed poles, dangerous situations, and potential accidents.

Duquesne Light Customer Service Number: 412-393-7100

Hours of Operation: Monday – Friday: 8:00 am – 5:00 pm

Duquesne Light Email/Contact Form

Duquesne Light customers can also use the Duquesne Light contact form if they would like to get in contact with a customer service representative via the Internet. They don’t currently have a direct email address for their customers. 

Duquesne Light Contact Form: https://www.duquesnelight.com/customer-support/contact/contact-us

If you have an account number, make sure to have it nearby so you can submit it with the form – it helps Duquesne Light better address your issue with your electric service. You can choose between topics, including customer-related, rebates/watts choices, electricity rates, outages, high bill inquiries, human resources, request financial information, and ‘other’ for all other questions.

Duquesne Light Mailing Address

If you prefer to put questions or complaints in writing, you can do so by sending correspondence to their primary mailing address. Do not send payments to this address; it is reserved for general communication with DLC suppliers, facility management, and other lighting requests. The full mailing address for Duquesne Light is below:

Duquesne Light Mailing Address:

Duquesne Light Company,
411 Seventh Avenue (6-1),
Pittsburgh, PA 15219

Duquesne Light Customer Support Website

If you have an issue and don’t know where to start, the Duquesne Light customer support site is a significant first step. They have a range of different resources that can help you tackle any issue you might be having with their electricity service. You can find their customer service using the link below: 

Duquesne Light Customer Support Website: https://www.duquesnelight.com/customer-support/contact.

On the right-hand side of the page, you will see all the various customer support topics and links. You can find information on routine maintenance, planting trees, the meter exchange program, avoiding scams, energy theft, customer responsibilities, policies, and more.

Duquesne Light Social Media

While Duquesne Light doesn’t have a huge social media platform, it does use social media to interact with its customers. These accounts provide power outage updates and other news. While Duquesne Light remains active on social media, we suggest you use their other customer service contact points for serious inquiries. Below are links to their social media accounts.

Facebook: https://www.facebook.com/DuquesneLight/

Twitter: https://twitter.com/DuquesneLight

LinkedIn: https://www.linkedin.com/company/duquesne-light-company

Instagram: https://www.instagram.com/duquesnelightcompany/

About Duquesne Light

Duquesne Light is an energy company that provides electricity to over 500,000 homes and businesses. The company first began operations in 1912 and has since grown into one of the nation’s most prominent energy firms. The company has merged and acquired other companies throughout its history. A range of different investment groups currently own the company, but it remains in private ownership. Its largest investor is GIC Private Limited – the Government of Singapore’s sovereign wealth fund. Duquesne Light employs over 1,200 people.

Duquesne Light Headquarters Location Map