The EPB customer service number will put you in touch with the company that grew with Chattanooga. They’ve expanded throughout the years to include internet and TV services, and remain an essential and integral part of their community. If you live in Chattanooga, you probably get your power and internet services through this provider.
EPB Customer Service Number
When you need help with your services, whether you’re setting up your TV service at your new home or moving your internet from an old location, EPB will be there. Their customer service staff has been helping customers manage their energy and communication needs for almost a century, and continue to be recognized as one of the most reliable service providers in the market.
Customer Service Number: 1-423-648-1372
EPB Mailing Address
EPB does business out of their offices in Chattanooga, the city that started it all. Today they continue to provide excellent service to their customers and ensure that everything from their TV services to their internet options is rock solid.
10 West M.L. King Blvd.
Chattanooga, TN 37402
EPB Email Address
You can connect with EPB through their email address link found below. Their customer support page provides multiple options and methods for reaching them including live chat, email, and social media networks, as well as their phone number.
Email Address: https://epb.com/customer-support
EPB Customer Support Website
Through this link, you’ll get information about your various services, from the power utility they provide to their TV and internet services. EPB knows that you rely on them for staying connected with your world as well as staying warm in the winter and cool in the summer. You’ll find guides on your Fi TV, from scheduling of your favorite programs to issues with clarity and reception. If you’re using their internet service, you’ll get support for that here as well.
Customer Support Site: https://epb.com/customer-support
EPB remains active in their community, so there are frequently stories regarding them to be found in the news. While they don’t maintain an actual blog, they are often present in the local news encouraging activities like ArtSpark at the local college and partnering with local farmers like Crabtree Farms.
EPB Mobile App
Want to check up on your services? Schedule a payment? Plan for a payment arrangement so you can manage your finances as suits you? The EPB mobile app allows you to do this and much more. You can schedule a transfer of service, check the latest rates, and view your usage to understand why your bill is what it is. A potent tool for the informed utility consumer.
EPB Live Chat
When you need assistance from your utility company, you don’t always want to have to rely on using their service site or phone. You want to contact them using a method that’s convenient for you, and for many people that include the Live Chat option you can find below.
Live Chat: https://epb.com/customer-support
EPB Social Media
When you want to keep pace with the utility supplier for the Chattanooga area you want to connect to EPB’s social media channels. Everyday information is supplied that will help you take advantage of special incentives to go solar, which saves money and helps to prevent the ongoing use of coal in the region. They also help to keep you informed about scam calls, service interruptions, and local events driven by their community.
In 1935 the earliest incarnation of EPB came into existence due to an act the Tennessee legislature passed. In 1938 they finally started providing power to Riverside Substation, located in the city of Chattanooga by their High School. It began from genuinely meager beginnings, servicing only six homes in the Eastern part of Chattanooga before seeing rapid expansion in August of the same year, acquiring 42,000 customers as part of its purchase of the TEPCO system. It would take 29 years for them to raise their prices due to an increase in the cost of coal, and they’ve worked hard to help maintain their low rates in the years that followed. They work to keep the lead of the game in the energy industry, expanding to include new sources of electricity and investing in solar sources of energy. Today they proudly service thousands of customers throughout their region with awards for reliable services.
Customer Service Number: 1-423-648-1372
Physical Location: 10 West M.L. King Blvd, Chattanooga, TN 37402
Hours of Operation: M-F 7:30 am-6pm
Company URL: https://epb.com/
Contact Points: phone, website, social media, live chat
Services Supported: Fi TV, Fi Internet, Electrical Utility