Fitness Connection Customer Service Number

If you are a fitness member of Fitness Connection, it’s important to know about the resources you have such as the Fitness Connection customer service number. There is a corporate headquarters that you can contact, but there are also individual locations that you can connect with. The company is dedicated to providing high-quality customer service to current and future members. To learn more about Fitness Connection and their customer service options then check out the rest of the article!

Fitness Connection Customer Service Number

If you are looking to get in touch with the customer service team at Fitness Connection, you have a few different options depending on your location.

HOUSTON
M-Th: 7 a.m. – 6 p.m. CST
F: 7 a.m. – 5 p.m. CST

Member Service: 281-931-6609

Dallas/Austin
M-F: 7 a.m. – 8 p.m. CST
Phone: 800-922-7898
Fax: 832-565-1240

NC-Charlotte
M-F: 5 a.m. – 7 p.m. PST
Member Services: 855-848-0937

NC-Raleigh
M-F: 8 a.m. – 9 p.m. EST
Sat: 10 a.m. – 3 p.m. EST
Member Services: 800-882-8300

NC-RALEIGH FORMER RETRO FITNESS MEMBERS
M-F: 7 a.m. – 9 p.m. CST
Member Services: 855-848-0937

NC-Greenville

M-F: 7 a.m. – 9 p.m. CST
Member Services: 855-848-0937

NV
M-F: 8 a.m. – 6 p.m. PST
Member Services: 1-844-402-2211

Fitness Connection Email/Contact Form

On the contact page of the Fitness Connect corporate website, you can leave feedback with your name, number, and email. The email form will allow you to choose the nearest Fitness Connection to you and leave your comment. They state that they will get back to you within 24 hours. You can find the email contact form here: http://fitnessconnection.com/contact-us/.

Also on this page, you can find the individual email addresses of each location that you can email directly. The corporate email address is customerservicetx@fitnessconnection.com.

Fitness Connection Mailing Address

The corporate mailing address is likely the best place to reach out to Fitness Connection through traditional mail (unless you are trying to reach a specific location). The following address is the headquarters address:

Fitness Connection USA
PO Box 680768
Houston, Texas 77268-0768
United States

To access other mailing locations, you can find them here: http://fitnessconnection.com/contact-us/.

Fitness Connection Live Chat

Unfortunately, there is no live chat option on the Fitness Connection website. If you need to speak to someone regarding your membership or general inquiries, it’s best to all, fax, email, or contact them on social media.

Fitness Connection Customer Support Website

The contact page on the Fitness Connection website is the best way to reach someone quickly and efficiently at one of the locations. There is a name, address, phone number, hours of availability, and email for the location. You can also fill out an email form to be contacted within 48 hours. You can find it all here: http://fitnessconnection.com/contact-us/.

If you need to cancel your membership or freeze request, you can select a location to find the account and fill out a request form here: http://fitnessconnection.com/member-cancellation-freeze-request-form/.

This page will also go over general policies regarding billing and service agreements.

To find a location in one of the three states that Fitness Connection is located in you can search here: http://fitconnection.staging.wpengine.com/contact-us/.

Fitness Connection Social Media Accounts

There are also separate pages for each location on Twitter and Facebook that give exclusive information about each location. This may entail closings, holiday hours, class cancellations, discounts, or local announcements. To check out the social media pages for Fitness Connection check out the links below:

Fitness Connection’s Facebook: https://www.facebook.com/FitnessConnectionUSA/

Fitness Connection’s Blog: http://fitnessconnection.com/blog/

About Fitness Connection

Fitness Connection is headquartered in Houston, Texas but is a nationwide gym franchise.

Membership at Fitness Connection is all about giving customers the opportunity to live better. They have upfront pricing with no undisclosed fees and encourage passion and trust in their business. Fitness Connection offers three training options; personal, small group, and team. Certified trainers prepare you to get on track and start a new fitness lifestyle. They also offer a kids club, senior fitness, and nutrition courses based on location. Amenities include group exercise and cycle, personal training, basketball, sauna, jacuzzi, locker rooms, women’s only, FitFlix Theatre, Turf Training area, racquetball, team training, workout floor, swimming pool, and functional training (all depending on location). Classes offered at Fitness connection also vary by location but include BODYATTACK, BODYPUMP, BODYCOMBAT, BODYFLOW, BODYVIVE, Step Athletic, FITYOGA, FITSTEP, FITAQUA, FITPILATES, Fit Cycle, Kickboxing, Zumba, FITDANCE, FITPOOLATES, and FITSCUPLT.

Fitness Connection Headquarters Location Map