Frontier Communications is an American telecommunications company; inquiries regarding their high-speed Internet, video, television, and phone services can be furthered by using their customer service number, email, or addressing a letter to their offices. Having begun by serving small towns and rural areas, has expanded to be a prominent figure in major cities in the country, as well. People use the site to update their account information, check the status of their current services, and to pay, read, or better understand their bill. Frontier customers also use the company’s customer service options to obtain tech support for their internet connection, television package, modem or router, or phone.
The Frontier Communications Customer Service directs customers to the phone number which they need, providing options to upgrade plans, order new packages and services, ask questions in the field of tech support, and further general interests and inquiries in the business. The site also allows you to find physical locations in the area which a customer is living in. The different methods of contacting Frontier having different hours of availability, all of which are listed on the “Contact Us” page.
Frontier Communications Phone Numbers
Frontier’s “Contact Us” page shows all of the ways in which a customer can contact one of their agents. The same phone number is available for each of Frontier’s varied services, though the agents who specialize in the different areas of service offered by the company.
Agents are available to provide support for TV, phone, and Internet connections on a 24/7 basis if the customer calls 1-855-334-0826.
Agents are available to provide technical support regarding Frontier Secure products between Monday and Friday from 07:00-21:00 (MST) and from 08:00-18:00 (MMST) on Saturdays and Sundays by calling 1-855-334-0826.
To place an order for a new Frontier Package, or to upgrade an already-existing package, agents are available between Monday-Friday from 06:00 to 23:00 (MST), on Saturday from 08:00 to 20:00 (MST), and on Sunday from 09:00 to 18:00 (MST) by calling 1-855-334-0826.
To contact Frontier Business in order to obtain new services for your company- whether you are self-employed, part of an enterprise-level business, or anywhere in between, agents are available from Monday to Friday from 07:00 to 19:00 (MST) by calling 1-855-334-0826.
Frontier Communications Mailing Address
Frontier Communications has two main mailing addresses for sending payments and making inquiries.
PO Box 740407
Cincinnati, OH 45274-0407
63 Stone Street, 2nd Floor
Rochester, NY 14646-0400
Frontier Communications Customer Service Website
Frontier’s customer service website (https://go.frontier.com/customer-support-help) manages to categorize the varied services of the company in an organized, reasonable, and efficient manner. The website helps customers by sorting their answers into distinct sections, such as “My Account,” “Tech Support,” and “My Service Requests.” Also, customers can check frontier availability in the state in which they live. Specific resources for internet, telephone, cable, and other services are available by clicking on the corresponding tab for each. In general, the site is divided into “Billing,” “Tech Support,” and “Account” areas. Each category has several options. Frontier offers quite a selection of varied services and the site is reflective of the company’s nature in this way.
Frontier Social Media Accounts
Frontier makes an effort to communicate with their customers by engaging with several major social media platforms.
For Twitter, visit https://twitter.com/FrontierCorp
For Facebook, visit https://www.facebook.com/FrontierCorp
For LinkedIn, visit https://www.linkedin.com/company/frontier-communications/
For Youtube, visit https://www.youtube.com/user/FrontierCorp
For Google+, visit https://plus.google.com/+FrontierCorp
About Frontier Communications
Launched in 1935, Frontier Communications has become one of America’s leading local providers of broadband, voice, satellite, video, wireless internet, and data security solutions, with over three million customers in the United States. Frontier can be found in 29 different states, with over 28,000 employees around the country. Though not available in every market, Frontier is highly represented and favored in the business and residential markets in which they can be located. Frontier offers specialized bundles for offices of all sizes, from small businesses to larger enterprises.