Global Tel Link Customer Service Number

The Global Tel Link, now known as ViaPath Technologies, helps keep thousands of inmates in the United States in touch with their loved ones. Global Tel Link facilitates the transfer of funds from their inmate trust account to a prepaid account that the prisoner can use to contact their family and friends on the outside at a reasonable rate, saving them money on collect calls. 

Inmates take advantage of these services every day to ease the worries of loved ones outside the correctional facility and to remind them they have something to continue working for. This company goes beyond just providing a phone service; it also offers educational opportunities to the incarcerated person. GTL works hard not just to improve the prison system but also to prevent inmates from returning to the system once released.

Global Tel Link Customer Service Number

Having your conversation with a loved one interrupted is never a good experience, and it’s even less so when that loved one is incarcerated. Preloading your account with Global Tel Link ensures that you’ll have the full period of uninterrupted phone conversation and that not a minute is wasted. Modern innovations have provided access to video chat and eMessaging, an especially important development for those who are unable to visit their loved one in custody and see their face in person. GTL customer service has been providing these options to families for years and works to offer multiple options for paying for their services.

GTL customer service is available 24/7 to help the incarcerated individual and their loved ones deposit money on their prepaid phone account and address any other issues with making telephone calls through the system. 

Global Tel Link Customer Service Number: 1-877-650-4249

AdvancePay Automated Payment System: 1-800-483-8314
Trust Fund Automated Payment System: 1-888-988-4768
PIN Debit Automated Payment System: 1-855-706-2445

Global Tel Link Visitor Customer Service: 1-855-208-7349

Monday – Friday 6 am – 4 pm MST 

Saturday – Sunday 7 am – 4 pm MST 

Global Tel Link Mailing Address

If you are specifically directed to send a document or other information to the Global Tel Link corporate office, you can use the mailing address below.

Global Tel Link Mailing Address:

Global Tel Link Corporation d/b/a ViaPath,
3120 Fairview Park Drive,
Suite 300,
Falls Church, VA 22042

Global Tel Link Email/Contact Us Website

Global Tel Link Email/Contact Us Website: https://web.connectnetwork.com/contact-us-via-email/

Global Tel Link Customer Support Website

Global Tel Link Customer Support Website: http://www.gtl.net/in-telephone-service/

Global Tel Link Social Media

Global Tel Link helps update those who use its services through social media offerings, providing the latest information about innovations in the industry and new services it provides to offenders and family members alike.

• LinkedIn: https://www.linkedin.com/company/gtl_corp/
• Facebook: https://www.facebook.com/GTLGlobalTelLink

About Global Tel Link

More than just a provider of an inmate telephone system, Global Tellink Corporation, now known as ViaPath Technologies, has also set a standard as a leader in innovative technologies. This tech includes rehabilitation systems for offenders that involve educational solutions, payment options, and other forms of correctional technology. The company’s 27 years of experience back their services, giving them essential insight into the operation of these facilities and the struggles that exist in maintaining control of these environments.

Global Tel Link services the 1.8 million inmates in 2,300 facilities throughout the United States, including Puerto Rico. At least 32 contracts with the state DOCs have them deployed in 650 counties, managing some of the most critical jail facilities. Technological advancements they have under their belts include a wireless tablet-based phone system for inmates.

Global Tel Link is so respected that other correctional facilities consult them when implementing new changes or adding additional technology to their offerings to inmates. Global Tel Link doesn’t forget that inmates are still people and seeks to find ways to keep them from returning to the prison system through rehabilitative efforts, including education.

Global Tel Link Headquarters Location Map