Goldstar Customer Service Number

You will be searching a long time if you are trying to find the Goldstar customer service number. There isn’t one. Never fear though. There are other ways to contact customer support. If you need help purchasing event tickets or want to learn more about a concert venue, keep reading to find out the best way to contact Goldstar employees.

Goldstar Customer Service Number

Goldstar promises their customers that it is not necessary to contact them via the phone. Customers can fill out a contact sheet (detailed below) with their phone number included. Goldstar reps will call you if they need to chat, otherwise look for an email response from them — usually within the same day.

Goldstar Email/Contact Form

There are three different email addresses and one contact form for Goldstar.

Customers may email help@goldstar.com.

Ticket suppliers should email venues@goldstar.com.

Do you have advertising questions? Email affiliates@goldstar.com.

You may also choose to send a contact form. Customer care is open from 5 a.m. to 1 a.m. EST, so you could get a response outside of regular business hours.

Goldstar Mailing Address

Goldstar is located in California. Send snail mail correspondence to

Goldstar Events, Inc.
PO Box 277
Altadena, CA 91003-0277

Goldstar Live Chat

Goldstar does not seem to have the live chat option on their website.

Goldstar Support Website

Goldstar’s website is difficult to maneuver because they seem to require a login or link to Facebook to receive content. The help page is accessible, but the only content on that page links to their social media accounts. It is assumed that this and the contact form linked above are the preferred methods of communication.

https://www.goldstar.com/help

There is a searchable link for Goldstar FAQ that does not require a customer login. It is located here: https://www.goldstar.com/help/faq.

Customers can learn how seats are assigned, whether or not they can add a ticket for an event, and how to transfer a ticket to a friend. Also, find out Goldstar’s refund policy and seating options for people with special needs. Was your event canceled? Goldstar will even walk you through their cancellation policy. Account help can be received as well from this page.

Goldstar’s Social Media Accounts

Use these accounts to seek customer care information. Customer service reps are called “Go Out Guides” and monitor the following accounts to answer your questions. The website emphasizes the fact that the best form of communication is to send an email though.

Goldstar’s Facebook: https://www.facebook.com/goldstar

Send messages via Facebook. Also, learn about the latest Goldstar events near you.

Goldstar’’s Twitter: https://twitter.com/goldstar

Customers can send messages and Tweet to Goldstar on their Twitter feed.

Goldstar’s LinkedIn: Goldstar does not have an official company page on LinkedIn.

Goldstar’’s Google+: https://plus.google.com/+goldstar

Check out Goldstar’s fun content on Google+.

About Goldstar

Goldstar began in 2002 and was the first site to have customers review live events they attended. They sell tickets to live entertainment such as concerts, theatre and dance events, film screenings and sporting events. They serve 26 metro areas including San Diego, Los Angeles, San Francisco, Portland, Houston, Dallas, Philadelphia, Miami, Chicago, Washington D.C., New York, Boston, Seattle, Minneapolis-Saint Paul, and others areas.

They are working on a “sit with friends” ticketing system, but some venues do not use this service. If functioning, this feature allows friends to purchase tickets separately and still be seated next to each other at the event.

Customers can download a free Goldstar app to make the ticket-purchasing experience easier.

Goldstar Headquarters Location Map