Goldstar Customer Service Number

The Goldstar customer service number doesn’t exist, but they provide other ways for their customers to get help. If you need help purchasing event tickets, finding a concert venue, or finding fun things to do in your area, here you can find the best way to contact Goldstar employees. The number also supports ticket agents looking to provide tickets to venues in the United States through Goldstar. This company leans heavily on online services to provide support for their customers. 

Goldstar Customer Service Number

Goldstar promises their customers that contacting them via the phone is unnecessary. Customers can fill out a contact sheet (detailed below) with their phone number included. Goldstar reps will call you if they need to chat; otherwise, look for an email response from them — usually within the same day.

Goldstar Customer Service Number: NA

Goldstar Email/Contact Form

There are three different email addresses and one contact form for Goldstar.

• Goldstar Email, Customers: help@goldstar.com
• Goldstar Email, Ticket agents: venues@goldstar.com
• Goldstar Email, Advertising: affiliates@goldstar.com

You can also use their contact form as part of their online services. Customer care is open from 5 am to 1 am EST, so you can get a response outside regular business hours. 

Goldstar Mailing Address

Goldstar is located in California. Send snail mail correspondence to the corporate mailing address.

Goldstar Corporate Mailing Address:

Goldstar Events, Inc.
P.O. Box 277
Altadena, CA 91003-0277

Goldstar Support Website

Goldstar’s website requires a login or link to Facebook to receive content. The help page is accessible and provides access to commonly asked questions and general concerns about tickets for venues within the United States. This and the contact form linked above are the preferred methods of communication for customers and ticket agents alike. Also available is information about using their services to gain entrance to your favorite venues.

Goldstar Support Page: https://support.goldstar.com/support/solutions

Customers can learn how seats are assigned, what to do to gain entrance to your venue, whether or not they can add tickets for an event, and how to transfer a ticket to a friend. Also, find Goldstar’s refund policy and seating options for people with special needs. Was your event canceled? Goldstar will even walk you through their cancellation policy. Account help can be received as well from this page.

Goldstar’s Social Media

Use these accounts to seek customer care information. Customers can send messages and Tweet to Goldstar on their Twitter feed. Customer service reps are called “Go Out Guides” and monitor the following online services to answer your questions. Send messages via Facebook. Also, learn about the latest Goldstar events near you. The website emphasizes that the best form of communication is to send an email, though.

• Goldstar Facebook: https://www.facebook.com/goldstar
• Goldstar Twitter: https://twitter.com/goldstar

About Goldstar

Goldstar began in 2002 and was the first site to have customers review live events they attended. They sell tickets to live entertainment such as concerts, theatre and dance events, film screenings, and sporting events. They serve 26 metro areas, including San Diego, Los Angeles, San Francisco, Portland, Houston, Dallas, Philadelphia, Miami, Chicago, Washington D.C., New York, Boston, Seattle, Minneapolis-Saint Paul, and others.

They are working on a “sit with friends” ticketing system, but some venues do not use this service. If functioning, this feature allows friends to purchase tickets separately and still be seated next to each other at the event.

Customers can download a free Goldstar app to make the ticket-purchasing experience easier.

Goldstar Headquarters Location Map