Grande Customer Service Number

Members of Grande Communications are now owned by Astound Broadband, but still have access to a range of contact information for making a payment, getting assistance with a question about their account, or technical support with their equipment. When the customer service number isn’t available, there’s also 24-hour access to their online account for handling various issues. If you’re a new customer and want to check out how internet service through Grande Communications will cost or get immediate assistance with your account, we have the contact information for you. Regardless of the reasoning, keep reading to find out the best way to contact the customer service department for Grande.

Grande Customer Service Number

Grande has offices across Texas where you can get support for your account. These numbers will connect you with a customer service agent during their regular hours. Even after-hours, you can use the automated phone system to get answers to frequently asked questions, make a payment, leave feedback, or get in touch with technical support. Here are the phone numbers for each city.

Astound Broadband Customer Service: 1-800-427-8686

Grande Email/Contact Form

Sometimes calling is not an option. Grande realizes this and has provided a customer contact form for your convenience. The form is located here: https://mygrande.com/customer-service/contact-us.

Customers need to provide their account number to expedite the answer to their inquiries.

Grande Mailing Address

Do you need to know where to mail your check? Send your payment to

Astound Broadcast
650 College Rd E,
Ste 3100
Princeton, NJ, 08540-6629

Grande Support Website

The Grande support website provides answers to customer service questions. This knowledge center divides help topics into three categories: top searches, hot topics, and frequently asked questions. The website is one of the best forms of support for your internet service. It provides updates about outages, makes filing claims easy, and lets you check on your equipment and read a recent public notice, along with a range of additional resources for your account. The website is a 24-hour resource that allows residential and business members to get immediate assistance through their online accounts. If you’ve got a question about your service, the support website should be your first stop.

Check out the Knowledge Center at http://help.mygrande.com.

Grande’s Social Media

Check out Grande’s social media accounts.

• Grande’s Facebook: https://www.facebook.com/Grande-Communications-57305423860/?ref=hl
• Grande’s X/ Twitter: https://twitter.com/grandecom
• Grande’s LinkedIn: https://www.linkedin.com/company/grande-communications-networks-llc/.
• Grande’s YouTube Channel: https://www.youtube.com/channel/UC7x3X44qgjfv2F0tzcq_IvA.

About Grande

Based in Texas, Grande Communications is a telecommunications firm that provides cable and internet services using a fiber optic and cable network. Grande serves nine different markets and provides cable services for four different universities.

Grande Headquarters Location Map