Is your internet out and you need the Grande customer service number? Or maybe you need to pay your bill and want to find the billing address. Are you a new customer and want to check out how much the bundles are that provide cable and internet to your home? Regardless of the reasoning, keep reading to find out the best way to contact the customer service department for Grande.
Grande Customer Service Number
Grande has offices across Texas. Here are the phone numbers for each city.
Austin’s number is 512-220-4600. Customer care is open Monday through Friday from 9 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 1 p.m.
Corpus Christi’s number is 361-334-4600. They are opened Monday through Friday from 9 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 1 p.m.
Dallas’ phone number is 877-238-6891. They are answered from Monday through Friday from 9 a.m. to 6 p.m. and are closed on the weekends.
Midland’s office number is 432-262-4600. They are open Monday through Wednesday from 9 a.m. to 6 p.m., Thursdays from 10 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 1 p.m.
Odessa’s Grande office number is 432-272-4600 and is answered Monday through Wednesday from 9 a.m. to 6 p.m., Thursdays 10 a.m. to 6 p.m. and on Fridays 9 a.m. to 6 p.m., and Saturdays from 9 a.m. to 1 p.m.
San Antonio’s office can be reached at 210-320-4600. The hours are Monday through Friday from 9 a.m. to 6 p.m., and Saturdays from 9 a.m. to 1 p.m.
The Temple office can be called at 254-773-1163. The hours are Monday through Friday from 9 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 1 p.m.
And lastly, the Waco office number is 254-235-4600. They are open Monday through Friday from 9 a.m. to 6 p.m. and Saturday from 9 a.m. to 1 p.m.
Grande Email/Contact Form
Sometimes calling is not an option. Grande realizes this and has provided a customer contact form for your convenience. The form is located here: https://mygrande.com/customer-service/contact-us.
Customers need to provide their account number to expedite the answer to their inquiries.
Grande Mailing Address
Do you need to know where to mail your check? Send your payment to
Grande Communications Networks, LLC
P.O. Box 679367
Dallas, TX 75267-9367
Grande Live Chat
Grande does offer a live chat option on their website during regular business hours.
Grande Support Website
The Grande support website provides answers to customer service questions. This knowledge center divides help topics into three categories: top searches, hot topics, and frequently used articles.
Check out the Knowledge Center at http://help.mygrande.com.
Grande Social Media Accounts
Check out Grande social media accounts.
Grande’s Facebook: https://www.facebook.com/Grande-Communications-57305423860/?ref=hl
Customers can send messages through Facebook to Grande’s customer service.
Grande’s Twitter: https://twitter.com/grandecom. You may Tweet to Grande Communication, but you are not able to send messages.
Grande’s LinkedIn: https://www.linkedin.com/company/grande-communications-networks-llc/.
Grande’s YouTube Channel: https://www.youtube.com/channel/UC7x3X44qgjfv2F0tzcq_IvA.
Grande’s Google+: Grande does not have a presence on Google+.
Based in Texas, Grande Communications is a telecommunications firm that provides cable and internet services using a fiber optic and cable network. Grande serves nine different markets and provides cable services for four different universities.