Great America Customer Service Number

Looking for the Great America customer service number to learn more about guest services, parking, or theme park hours? Or maybe you need to know when the park opens or how to find the best deals on group tickets. Regardless of your reason for calling, California’s Great America has several contact options to help customers get the help they need, whether you need to learn about senior discounts or scheduled ride closures on the day you plan to visit. Follow along with this guide to find out who to contact to uncover military discounts, lodging options, upcoming events, information on the theme park’s coasters, and more.

Great America Customer Service Number

Call Great America’s customer service number with general questions about the amusement park, lodging options, ticket fees, or other things to do in Northern California when visiting the park. You can also get helpful information about your specific tickets, an upcoming event you’d like to see or to get the contact information to address another issue. This line is open during the park’s traditional operating hours.

Great America Customer Service Number: 1-408-988-1776

Great America Email/Contact Form

Great America does not have a specific email address for customers to use, but you can fill out an online contact form that emails your request to the company. Expect a response from a customer service representative within 1-2 business days after filling out the form. Be sure to fill out all required fields, like the type of ticket you purchased, your contact information, and a detailed description of your issue, question, or suggestion.

Great America Email/Contact Form: https://www.cagreatamerica.com/contact-us 

Great America Mailing Address

If you need to send mail to Great America, you can send it to their physical address located on Great America Parkway. Avoid sending anything needing a quick response, as there’s no guarantee you’ll hear back quickly when mailing something to Great America.

Great America Mailing Address:

Great America
4701 Great America Parkway
Santa Clara CA 95054

Great America Customer Support Website

Do you need additional help regarding your park visit or need to learn where to find accessible spots in the parking lot? Head to Great America’s customer support website, which hosts several frequently asked questions to help guests find the answers they need without contacting customer service. The FAQ section offers information about ride height and safety, directions to find your way around the park, and what to do if you lose something during a visit to the theme park. You can also learn more about a Gold Pass, guest services, parking, and making a reservation for a group.

Great America Customer Support Website: https://www.cagreatamerica.com/frequently-asked-questions 

Great America Mobile App

Great America offers a mobile app with lots of helpful information for anyone visiting the amusement park. Use the app when you arrive at Great America to find parking information, how to contact the general manager, accessibility options, times for each event happening in the park that day, and scheduled ride closures. The app also features estimated wait times for each ride to help you plan your visit and conveniently stores your tickets digitally so you don’t have to worry about carrying them or losing them on your trip.

Great America Mobile App: https://www.cagreatamerica.com/mobile-app 

Great America Social Media Accounts

Check out Great America’s active social media accounts to learn more about the company, scheduled ride closures, and group information for ticketing. You can also contact the theme park’s customer service via direct message if you need help with your ticket reservation or have a concern or suggestion.

• Great America’s Facebook: https://www.facebook.com/cagreatamerica 
• Great America’s Instagram: https://www.instagram.com/cagreatamerica 
• Great America’s X/Twitter: https://twitter.com/CAGreatAmerica 
• Great America’s YouTube: https://www.youtube.com/channel/UCdkJE4YW4tH8usERZJTh6IA 
• Great America’s LinkedIn: https://www.linkedin.com/company/california’ s-great-america/ 

About Great America

Great America is a 100-acre park in Santa Clara, California, founded in 1976. It is currently owned by Cedar Fair and boasts over 40 rides and attractions in addition to offering vacation packages, lodging options, and group tickets to guests. Among the most notable attractions at Great America is the Gold Striker, a rollercoaster ranked as the country’s top wooden roller coaster by Amusement Today. Customers can purchase individual daily tickets or season passes to Great America to enjoy the amusement park on their schedule. 

Great America Headquarters Location Map