Green Chef is one of the growing number of meal-kit companies available on the market today. It stands apart as one of the few that provides organic meal components to those they serve. Like most meal-kit companies, they provide approximately 2-3 meals a week for most of their customers. In 2018 this company was purchased by HelloFresh, becoming part of their meal-kit family. This has also led to the organic, keto, and gluten-free meal options from Green Chef becoming available to HelloFresh customers.
Green Chef Customer Service Number
Reaching out to their customer service number can provide information about the products and plans that they offer. You can check on your account’s status and your current plan and request alterations or exclusions from the next delivery. Cancellation can also be done through this number as well.
Green Chef Customer Service Number: 888-236-7295
Green Chef Customer Service Mailing Address
Green Chef’s headquarters remains located in Colorado, even after its acquisition by Hello Fresh. From there, they coordinate the procurement and delivery of the ingredients for their products.
Green Chef Customer Service Mailing Address: 5490 Conestoga Court Boulder, CO 80301
Green Chef Customer Service Email Address
Green Chef provides customer service options by email, appropriate for the busy families they serve. Through this email address, they provide the ability to conveniently address concerns with your account without needing to wait for a phone representative.
Green Chef Customer Service Email Address: [email protected]
Green Chef Customer Service Help Center
Green Chef provides a comprehensive information database in the form of its help center. Built on zendesk, this easy-to-navigate platform can answer the most commonly asked questions about their services. It’s a great source for information ranging from pricing, how to request substitutions, even altering your plan or canceling it altogether.
Green Chef Customer Service Help Center: https://greenchef.zendesk.com/hc/en-us
Green Chef Customer Service Live Chat
Access to live chat is available through the button present at the bottom of every page of the contact area. Through this interface, you can request information, speak about your account, or manage your concerns through the automated chatbot when representatives aren’t available.
Green Chef Customer Service Live Chat: https://chef.greenchef.com/contact
Green Chef Customer Service Contact Us Form
Whether you’re unable to find your answers through the help desk or just don’t want to make a phone call, you can make use of the contact us form. This is an appropriate contact point for most of your Green Chef account needs.
Green Chef Customer Service Contact Us Form: https://chef.greenchef.com/contact
Green Chef Customer Service Mobile App
The Green Chef mobile app is a great way to manage your services through Green Chef. You can get information about the upcoming meals, change your meal plan, skip a delivery, and much more.
Green Chef Customer Service Social Media
Green Chef has a prominent social media presence, being accessible on all the major platforms. These platforms send previews of upcoming meals, success stories from their clients, and access to general customer service support.
About Green Chef
Green Chef was established in 2014 with the goal of standing apart from its competitors through its offerings. They grew a loyal following by providing access to paleo, gluten-free, keto, and all organic meals. They backed their offerings by being one of the few USDA-certified organic meal-kit companies available on the market.
Customer Service Number: 888-236-7295
Address: 5490 Conestoga Court Boulder, CO 80301
Contact Points: Phone, Social Media
Services Supported: Healthy Food Services