Postmates Fleet, originally owned and operated by the company Postmates, has merged with Uber Eats to provide more comprehensive services to their drivers providing food delivery services. Because of the merger, Postmates’s customer service team now operates through Uber Eats, and for customers searching for support with delivery trips, payment options, their Uber rewards program, and other issues, customers can find all information to contact Postmates and Uber’s customer service teams through these methods:
Postmates Fleet Customer Service Number
For Postmates Fleet drivers now working with Uber Eats, customers can skip the wait by immediately contacting their customer service team through their customer service number. This customer service number bypasses the mobile app option, especially for drivers who are having issues with logging into their accounts and accessing their account information.
Customer Service Number: (800) 253-9377
Uber also has two more numbers that drivers can use to contact their customer service by phone. Their hotline safety response number is to be used only for emergencies, while the Uber helpline is for localized support when working with Uber’s system.
Uber Hotline Safety Response: (800) 285-6172
Uber Helpline Contact Number: (800) 593-7069
Postmates Fleet Uber Help Center
For generalized help, Uber provides their drivers with their very own Help Center to assist in various aspects of their delivery services. Topics such as account issues, hourly earnings, safety concerns, accessibility, and driving trip concerns are all addressed through their FAQ section. For further assistance, customers can also book an appointment through the help center by signing into their account through their mobile app.
Postmates Fleet Uber Help Center: https://help.uber.com/riders
Postmates Fleet Uber In-Person Support
Uber Eats provides their drivers with a step-by-step instruction guide for how to contact their customer service team through their mobile app directly. Their mobile app is their primary method for communicating with drivers for phone calls, in-person appointments, and addressing issues related to their account, driver safety, and processing driver payments.
Postmates Fleet Uber In-Person Support: https://www.uber.com/us/en/drive/driver-app/phone-support/
Postmates Fleet Uber Driver Support
Uber Eats’ driver support page offers a basic overview for new drivers, giving them tools and tips on how to get their cars ready for delivery, and provides their new drivers with a comprehensive resource for how to prioritize safety measures, make deliveries, and learn about the fastest ways to get help from their customer service team.
Postmates Fleet Driver Support: https://www.uber.com/us/en/deliver/basics/before-you-start/how-to-get-support/
Postmates Fleet Uber Greenlight Hub Locations
Uber Eats also provides its drivers with locations that distribute supplies and resources for handling situations during the Covid-19 pandemic. These supplies include masks, gloves, and other materials that promote the health and safety of their driver. These stages can also be used for generalized support, providing Uber Eats boxes, bags, and other additional supplies for their customers.
Postmates Fleet Uber Greenlight Hub Locations: https://www.uber.com/blog/hssdistribution/
Postmates Fleet Uber Mobile Apps
Uber drivers who were previously under Postmates Fleet can get in contact with Uber’s customer service team primarily through their mobile app. By acting as their primary source for communication, their mobile app is available for both IOS and Android, and to use their app for customer service, users can tap on the help icon, navigate to the select topic, and then select call support to reach out to a customer service representative.
Postmates Fleet Uber Social Media
Among the many ways that Uber and Postmates Fleet customers can contact Uber’s support team is through their various social media platforms. More specifically, their Twitter platform can be used for Uber drivers unable to access their account information and can help get them in contact with a representative immediately through their Twitter account. For further contact and the latest news from Uber Eats, customers can follow them through these pages:
About Postmates Fleet
Postmates Fleet was originally owned by Postmates, an American commerce and food delivery service, but was merged with Uber Eats in December 2020. Both Postmates and Uber Eats work as one single company in a complete merger of $2.65 billion in Uber stock. Now, Uber Eats works with Postmates drivers as its primary food ordering and delivery platform, operating in over 6,000 cities across 45 countries.
Customer Service Number: (800) 253-9377
Address: 1455 Market Street, San Francisco, CA, United States, 94103
Contact Points: Phone, mobile app, website
Services Supported: Food delivery, driver delivery.