Hello Fresh delivers flexible, healthy meal plans to customers across the United States, making meal plans nutritious and delicious. Customers wishing to cancel their Hello Fresh plans, change their meal preferences, or experience difficulties with delivery can always contact Hello Fresh’s customer service team for help. Hello Fresh’s customer service team can be contacted in the following ways:
Hello Fresh Customer Service Number
Hello Fresh has a customer service number that can be called 24/7 for assistance with meal plans, reporting recipe errors, difficulties with changing payments, and more. Their customer service team can assist with any questions or concerns you may have and help resolve your problems with ease.
Hello Fresh Customer Service Number: 646-846-3663
Hello Fresh Customer Service Mailing Address
Customers who wish to report errors with their delivery service, file dispute claims, or contact their company for business-related opportunities can do so through Hello Fresh’s mailing address.
Hello Fresh Customer Service Mailing Address: 40 West 25th Street Seventh Floor New York, NY 10010 USA
Hello Fresh Customer Service Email Address
Hello Fresh can also be reached out to with their email address. Their email addresses can be used for questions about deliveries to your local area, meal plan changes, missing recipes, food quality standards, etc. With their email address, customers will be able to get in contact with a representative within as little as 2 to 3 business days.
Hello Fresh Customer Service Email Address: [email protected]
Hello Fresh Customer Service Help Center
Customers can search through Hello Fresh’s FAQ center for immediate questions to learn more about their services. Through their FAQ page, customers can gain information about updating account information, changing delivery addresses, redeeming plan discounts, editing orders before arrival, and much more. Their FAQ page is outlined by topic, and customers can interact with these topics to gain further information about their plans and purchases.
Hello Fresh Customer Service Help Center: https://www.hellofresh.com/about/faq
Hello Fresh Customer Service Live Chat
Hello Fresh also comes with a live chat support option, where customers can speak with their virtual assistant about their questions and concerns. Their virtual assistant, Brie, can answer questions about logging in, resetting passwords, reactivating old accounts, and their various meal plans to engage with their services and receive solutions that work.
Hello Fresh Customer Service Live Chat: https://www.hellofresh.com/contact-page/chat
Hello Fresh Customer Service Self Report Form
Customers who need to report problematic recipes and missing ingredients from their various meals can fill out a self-report form by logging into their accounts. Once logged in, customers can fill out the form and submit it to receive a response from their customer support team.
Hello Fresh Customer Service Self Report Form: https://www.hellofresh.com/login?redirectUrl=%2Fcontact-page%2Fself-report
Hello Fresh Customer Service Mobile App
To keep track of your meal plans, check account information, and keep track of deliveries, Hello Fresh also offers its customers a mobile app that can be downloaded for both IOS and Android devices. Customers can also contact a customer service representative for additional support through the Hello Fresh mobile app.
Hello Fresh Customer Service Social Media Sites
Hello Fresh also provides their social media to help customers connect with their company and learn more about its services. Through their social media pages, customers can also message their pages to receive assistance from their social media customer support team for various concerns about their account and meal plans.
About Hello Fresh
Hello Fresh is a meal kit company originally established in Germany, with its largest meal-kit provider residing in the United States. As a meal kit company, it was founded in 2011 with the intention of providing low-cost meal plans to consumers and their families, working within a business model that provides raw ingredients with assigned recipes. It currently holds 44% of the American market and operates in over 15 countries throughout Europe.
Customer Service Number: 646-846-3663
Address: 40 West 25th Street Seventh Floor New York, NY 10010 USA
Contact Points: Website, phone, social media, live chat
Services Supported: meal delivery service, delivery service, meal plan products