HBO Customer Service Number

Locating an HBO customer service number is a challenging task, as the company doesn’t make phone numbers readily available for customers. Instead, HBO offers email addresses and support websites for customers of their streaming platforms and other services. However, there are a few ways you can contact HBO if you need help watching your favorite shows, movies, and documentaries on-demand want to learn more about their streaming service options, how to use an HBO app, or have another question you need help with. This guide has all the details you need to contact HBO’s customer service.

HBO’s Customer Service Number

Although HBO doesn’t make phone numbers readily available on their website, they do have a headquarters phone number that you can call if necessary. However, if you don’t need an immediate response or you’re having trouble with your cable connection rather than issues with HBO Max or another HBO service specifically, you might consider contacting one of the other available methods listed in this guide. 

HBO Customer Service Number: 1-855-942-6669

HBO’s Email Address

There are a few different email addresses located on HBO’s customer care webpage based on the type of question you have, such as issues with closed captioning or concerns about copyright violations. Use the following email addresses only if your inquiry fits into one of these specific issues.

• HBO Closed Captioning Questions: hboclosedcaptions@hbo.com 
• HBO Copyright Questions: copyrightviolations@hbo.com 
• HBO Documentary Screenings Questions: ECcliplicensing@hbo.com 

HBO Mailing Address

HBO does not suggest that customers or subscribers send mail to their corporate headquarters, which is located in New York City. However, if you have a suggestion or concern you’d like to mail, you can send it to the following mailing address. Note that there’s no guarantee you’ll receive a response, so any questions you have are better off directed toward an email address, phone number, or support page.

HBO Mailing Address:

HBO Corporate

1100 Avenue of the Americas, 

New York City, New York, 10036

HBO Live Chat

HBO does not offer a live chat service on its website. However, you can use the Contact Us page on their website to find the best route to take for your specific issue, such as learning more about the HBO Max app, understanding how to use HBO on your Apple TV, or discovering the easiest way to watch HBO’s original series on your mobile device.

HBO Contact Us Page: https://www.hbo.com/about/contact-us 

HBO Support Website

The primary place to learn where to go when you need help with an HBO service is their support website. Here, you’ll find email addresses for specific issues, like problems with closed captioning or questions about screenings for documentaries, as well as links to help pages filled with information on HBO’s services, like HBO Max, HBO Now, and HBO Go. 

HBO Support Website: https://www.hbo.com/about/contact-us

HBO Frequently Asked Questions

If you need help with your HBO service and don’t want to spend time contacting customer service, check HBO’s FAQ section on their website. It has the answers to commonly asked questions about various HBO channels and services, so you might be able to find an answer quickly without a phone call or email. 

HBO Frequently Asked Questions: https://www.hbo.com/about/faqs 

HBO’s Social Media Accounts

HBO has active social media accounts where the company shares information about upcoming movies, cable partnerships, and screening events. You can also use these social media platforms to contact HBO about specific issues or questions you have about your service, whether you want to learn what content is available in your area or would like to make a suggestion about categorizing genres more effectively. Send HBO a direct message on Facebook, X/Twitter, or Instagram to chat with a representative.

• HBO’s Facebook: https://www.facebook.com/HBO
• HBO’s X/Twitter: https://twitter.com/HBO
• HBO’s LinkedIn: https://www.linkedin.com/company/hbo/
• HBO’s Instagram: https://www.instagram.com/hbo/ 

About HBO

Home Box Office, better known as HBO, was launched in 1972, making it the oldest continually running subscription television service. When HBO began broadcasting, they were known to bring the big screen to the small screen. That changed in the last 10+ years when HBO started to focus more on producing its content. HBO’s most popular shows have included Sex and the City, The Sopranos, The Wire, Entourage, Six Feet Under, Boardwalk Empire, Game of Thrones, and True Blood. The network also provides viewers with multiple different channel options, including HBO Comedy, HBO Latino, HBO Signature, HBO Family, and HBO Boxing.

Initially only available via cable or satellite services, HBO now offers a more robust lineup of services, like HBO Go, an on-demand streaming service for customers already receiving their content through their cable service. HBO Go allows customers to enjoy HBO programming from their mobile devices. There’s also HBO Now, which has transitioned into the popular HBO Max platform, a streaming service offering documentaries, TV shows, and hit movie options for fans of all entertainment genres. 

HBO Headquarters Location Map