IMVU Customer Service Number

Making a call to a support member using the IMVU customer service number will make it so that you can receive answers and solutions to your billing questions, concerns, issues with the virtual world, or other problems in the fastest way possible. However, the site also offers a few other communication options, including a mailing address, email address, live chat, support, website, and social media. People are often reaching out to contact IMVU for support to learn how to use the platform with more efficiency, how to earn credits, how to report issues and bugs, how to use the content creator, and how to become a VIP member within their online product. Luckily, the IMVU support team can respond to these questions, as well as others, ranging from canceling one’s VIP membership to becoming an IMVU community moderator. Use the following contact information to get in touch with a representative.

IMVU Customer Service Number

IMVU provides a unique service. Because of this, they receive a lot of questions about the specifics of how to navigate through their 3D chat rooms, virtual catalog, and other elements of the platform. Whether you are looking for billing support, general customer service, or creator support, IMVU will always recommend using their live chat or community forums rather than making a phone call. With that said, the customer service phone number is mostly for billing issues. However, if none of the other communication options give you answers, you can still call the number below.

IMVU Customer Service Number: 1-866-761-0975

Hours: 

Everyday 6:00 am – 6:00 pm PST

IMVU Mailing Address

IMVU does not recommend using their mailing address for standard customer service inquiries. Using traditional mail will not be the most helpful way of getting help, and it will not be the quickest way of solving your issues. However, if you do choose to send mail to IMVU regarding non-urgent matters, you can use the following P.O. Box address. You may not get an answer from the headquarters address.

IMVU Headquarters Address:

1001 Marshall St.
Redwood City, CA 94063

IMVU Mailing Address:

P.O. Box 2772
Redwood City, CA 94063

IMVU Customer Support Website

IMVU’s customer support website features specific tabs which offer help-related articles and community discussion forums. At the core of the page, there is a “Browse Help Articles” section, which allows you to search for the answers to the questions you want or need to be answered. Here, you can learn about your account features, their VIP program, how to purchase coins, how billing works, and more. 

IMVU Customer Support Website: https://help.imvu.com/s/

IMVU Live Chat

Instead of utilizing a typical email address or contact form to communicate with customers requiring support, IMVU has a live chat option. Considering IMVU is a digital medium, there are always support members available to give each consumer fast, practical, and customized help. Ask chat representatives about your account, billing, troubleshooting, and other issues you may be having within the platform. 

You can access the live chat by going to the support page and pressing the chat button in the bottom right corner of your screen. Keep in mind that VIP IMVU users are the only ones who have permission to use this service. 

IMVU Live Chat: https://help.imvu.com/s/

Hours:

Everyday 6:00 am – 6:00 pm PST

IMVU Social Media

IMVU can be found on the following social media platforms. They often share screenshots and videos to market promotions and events, as well as post all sorts of humorous and entertaining content and news. While this isn’t their primary mode of contact, you can still interact with the accounts and ask general questions here. Specific or detailed questions about your personal information and account should be handled through the live chat or on the phone.

Facebook: https://www.facebook.com/IMVU/ 

X (Twitter): https://twitter.com/imvu 

Instagram: https://www.instagram.com/imvu/ 

TikTok: https://www.tiktok.com/@imvu 

YouTube: https://www.youtube.com/imvu 

Discord: https://discord.com/invite/imvuofficial 

Twitch: https://www.twitch.tv/imvuofficial 

About IMVU

Since 2004, IMVU has been working to create one of the most vibrant online virtual social networks. With millions of active users participating on the site on a 24/7 basis, IMVU is the world’s premier digitally-based 3D social life extension. People use IMVU to connect with friends, meet new friends, and express their creativity through a social outlet.

Customer Service Number: 1-866-761-0975

Physical Location:

1001 Marshall St.,
Redwood City, CA 94063

Hours of Operation: Everyday 6 am – 6 pm PST

Company URL: https://about.imvu.com/ 

Contact Points: Phone, mailing address, website, live chat, and social media

Services Supported: Virtual social network, 3D avatar creation, chat rooms

IMVU Headquarters Location Map