Midcontinent is one of the leading tech companies for all of your internet, phone service, and home security needs, so it’s beneficial for you to know about the Midcontinent customer service number. The company offers a variety of resources for customers to reach out to a representative over the phone, online, or through the mail. Customer service representatives are happy to discuss information with you regarding your account, their services, or products they offer. To learn more about Midcontinent and their customer care options check out the rest of this article.
Midcontinent Customer Service Number
If you would like to contact Midcontinent’s customer service phone number you can reach a representative 24/7 at 800-888-1300.
If you have specific questions regarding service downgrade or cancellation you can call the same phone number, but it must be during the following hours:
Monday-Friday 8:00 a.m. to 8:00 p.m. CST
Saturday 8:00 a.m. to 5:00 p.m. CST
If you need assistance with closed captioning, you can also call the number listed or send a fax to 605-330-4083.
Midcontinent Email/Contact Form
The best way to send an email to Midcontinent is to log in to your account and send an email through the system to the company. You can also send a message through the live chat. If you are a business, you can use the email/contact form located here: https://business.midco.com/contact/.
Midcontinent Mailing Address
If you would like to reach Midcontinent through the traditional mail you can send a letter to their headquarters address below:
PO Box 5010
Sioux Falls, SD 57117
If you need assistance with close captioning services with Midcontinent, you can send mail to:
Chief Legal Officer
3901 N. Louise Ave.
Sioux Falls, SD 57107
Midcontinent Live Chat
If you would like to chat live with a customer service representative, you can use the chat pop up box here: https://www.midco.com/contact/live-chat/.
You will have to enter in your name, address, phone number, and the reason for your chat before the live chat. You also need to turn off your pop up blocker for the live chat to open. The chat hours are Monday-Sunday 8:00 a.m. to 12:00 a.m. CST for customer care Monday- Friday 9:00 a.m. to 6:00 p.m. CST for Sales.
Midcontinent Customer Support Website
The Midcontinent contact page on their website is very useful for all of your customer service needs. You can find the live chat option, customer service phone number, social media accounts, and you can search for a physical location of one of the 13 regional customer experience centers. You can also find hours of operations for customer service (although you can reach them over the phone 24/7). Check out all of this information here: https://www.midco.com/contact/.
The support page on the Midcontinent website has frequently asked questions, technical tips, billing, and account information, and you can search question on internet, cable, tv, phone, and home security. You can find the support page here: https://www.midco.com/support/.
For tech tips such as DVR management, tutorials, interactive guides, TiVo setup, email setup, wireless setup, browser help, and to search for frequent questions check out the tech tips page here: https://www.midco.com/support/tech-tips/.
Lastly, if you would like to learn more about assistance programs you can find directory listings, compatible equipment information, hearing and speech assistance, lifeline benefits, further tech support, phone features, or policies, terms, and forms you can find that information here: https://www.midco.com/support/phone/assistance-programs/.
Midcontinent Social Media Accounts
Midcontinent’s social media pages share local information from their headquarters as well as financial tips and services on tech products. You can also learn more about outages, changes in services, and humanitarian efforts on their behalf. You can also find out pricing, movies and shows that are on demand, and home security information. They share posts and videos. Customers are also encouraged to contact Midcontinent on social media if they have questions or comments about the company and services. The social media team is available Monday through Friday 8:00 a.m.-10:00 p.m. CST and Saturday and Sunday 8:00 a.m. to 7:00 p.m. CST. To check out the Midcontinent social media pages, you can find the links below:
Midcontinent Facebook: https://www.facebook.com/MidcontinentCommunications
Midcontinent Twitter https://twitter.com/midcontinent
Midcontinent YouTube: https://www.youtube.com/user/MidcoComm
Midcontinent LinkedIn: https://www.linkedin.com/company/midcontinent-communications
Midcontinent, also known as Midco, was founded in 1931 in Minneapolis, Minnesota and a leading provider of cable TV, phone, home security, and internet services. Midcontinent has more than 330,000 residential and business customers and serves Minnesota, North Dakota, South Dakota, Kansas, and Wisconsin. The telecommunication company also offers marketing/advertising services.
Midco has been named one of the 50 Best Places to Work by Prairie Business Magazine.
Products. The company is headquartered in Sioux Falls, South Dakota and
serves over 1.2 million people. In 2016, Midcontinent adopted the shortened names Midco across all of their operations and a new tagline saying “Let’s Go”.