Midcontinent Customer Service Number

Midcontinent, also known as Midco, is one of the leading tech companies for all of your internet, phone service, and home security needs. If you’re a customer, it’s beneficial to know about the Midcontinent customer service number to contact the company if you need help with your internet or home phone service. The company offers various resources for customers to contact a representative over the phone, email, live chat, or mail. Customer service representatives are happy to discuss information with you regarding your account, their services and service areas, or the products they offer. Continue reading this guide to learn more about Midcontinent and its customer care options.

Midcontinent Customer Service Number

The Midco customer service number is available 24/7 for general inquiries, help with your Midco internet or phone account, or assistance setting up your service. 

Midcontinent Customer Service Number: 1-800-888-1300

If you have specific questions regarding service downgrade or cancellation, you can call the same phone number, but it must be during the following hours:

• Monday-Friday 8:00 am to 8:00 pm CST
• Saturday 8:00 am to 5:00 pm CST

If you need assistance with closed captioning, you can also call the number listed or send a fax to 1-605-330-4083.

Midcontinent Email/Contact Form

The best way to send an email to Midcontinent is to log in to your account and send an email through the system to the company. Visit https://www.midco.com/support/email/ to go directly to the contact form.

Midcontinent Mailing Address

If you would like to reach Midcontinent through traditional mail, you can send a letter to their headquarters address below:

Midco
PO Box 5010
Sioux Falls, SD 57117

If you need assistance with close captioning services with Midcontinent, send mail to this address instead:

Scott Anderson, Chief Legal Officer
3901 N. Louise Ave.
Sioux Falls, SD 57107

Midcontinent Live Chat

To chat live with a customer service representative to get help with your Midco bill, get status updates about internet or phone outages, or access other customer care services, you can use the chat pop-up box here: https://www.midco.com/contact/live-chat/. You can also access the chat via your online Midco customer account. Be sure to turn off your pop-up blocker for the live chat to function properly. The chat is available Monday through Sunday from 7 am to 12 am CT for customer care and Monday through Friday from 8 am to 7 pm CT for sales.

Midcontinent Customer Support Website

The Midcontinent contact page on their website is very useful for all of your customer service needs. You can search for a physical location of one of the company’s regional customer experience centers and find technical support guides to help you learn what to do if you have technical issues with your internet, home phone, or MidcoTV service.

Midcontinent Customer Support Website: https://www.midco.com/support/ 

Midcontinent Social Media Accounts

Midcontinent’s social media pages share information about everything from financial tips to new product launches, outages, and service updates. A Midco customer can also contact the company on social media if they have questions or comments about the company and services, although you may need to wait until the following business day to get a response. 

• Midcontinent Facebook: https://www.facebook.com/MidcontinentCommunications
• Midcontinent X/Twitter: https://twitter.com/midcontinent
• Midcontinent YouTube: https://www.youtube.com/user/MidcoComm
• Midcontinent LinkedIn: https://www.linkedin.com/company/midcontinent-communications

About Midcontinent

Midcontinent, also known as Midco, was founded in 1931 in Minneapolis, Minnesota, and has since become a leading provider of cable TV, phone, home security, and internet services. Midcontinent has more than 480,000 residential and business customers and serves Minnesota, North Dakota, South Dakota, Kansas, and Wisconsin. Midco has been named one of the 50 Best Places to Work by Prairie Business Magazine.

Midcontinent Headquarters Location Map