Did you just discover Napster still exists and are searching for the Napster customer service number? Do you want to know which devices can be used to stream Napster’s music online? Maybe you already have an account and need technical advice. Regardless of your reason, continue reading to discover the best way to contact Napster customer service options.
Napster Customer Service Number
Even though unverified by Napster’s website, the corporate phone number for Napster is 888-597-5505. Also unverified are the customer service hours – 24 hours a day, seven days a week.
Napster Email/Contact Form
If this phone number does not work for you, you may have to try additional methods of contacting the company.
Begin by filling out a contact form located here: https://help.napster.com/hc/en-us/requests/new. You will need to verify which product is being used to stream Napster’s content. Customers may also attach files to this content form.
Napster also sells streaming for business use as well as personal use. Business owners who would like more information about this service can fill out the following contact form: https://business.napster.com/#contact.
Napster Mailing Address
Napster has a presence in the U.S. and across the world. Here are the addresses for their three offices.
Napster Corporate Headquarters
701 5th Avenue
Seattle, WA 98104
Rua Samuel Morse, 74, Conj 181
Brooklin, Sao Pauloa, Brasil 04576-060
Napster Live Chat
Click on the following link to access the live chat. https://v2.zopim.com/widget/livechat.html?api_calls=%5B%5B”departments.filter”,%5B”English_US”,””%5D%5D%5D&hostname=help.napster.com&key=3pjy6VAXJYoeJVMjDTJiQa7gTzkXG5OW&lang=en-us&
The chat feature is available Monday through Friday from 6 a.m. to 6 p.m. PT. It is also open Saturday and Sunday from 6 a.m. to 5 p.m.
Napster Support Website
Click here for customer support information: https://help.napster.com/hc/en-us.
Find answers to these frequently asked questions:
How do I sign up for Napster?
What payment methods can I use?
Can I listen offline?
What is the price of a Napster subscription?
Does Napster have a family subscription?
What devices can I use to stream Napster?
How do I request music?
Find out the specifics regarding a personal Napster account from the following page: https://us.napster.com/pricing.
Napster Social Media Accounts
Follow Napster on their social media accounts.
Napster Facebook: https://www.facebook.com/Napster/
Send messages to customer care or see what’s new on Napster by following their Facebook feed.
Napster Twitter: https://twitter.com/napster
Send a Tweet to Napster on Twitter.
Napster LinkedIn: https://www.linkedin.com/company/napster/
Find out more about Napster’s corporate environment from their LinkedIn page.
Napster Google+: Napster is not on Google+.
Napster Instagram: https://www.instagram.com/napster/.
Check out the latest and greatest singers on Napster’s Instagram.
Napster YouTube Channel: https://www.youtube.com/napster
Listen to live versions of your favorite songs on Napster’s YouTube Channel.
Napster Blog: https://blog.napster.com/.
Find out about the latest updates to Napster by reading the company’s blog.
Napster is an online music streaming service that was previously known as Rhapsody. The subscription service is headquartered in Seattle, Washington.
At first, Rhapsody only streamed content from Naxos Records and other independent labels. Over 2002, they added EMI, BMG, Warner Brothers, Records, and Sony to their list of offerings. They added Universal Records to their catalog in July 2002.
Rhapsody acquired Napster in October 2011. They phased out the name and began using Napster full time in July 2016.
Rhapsody deployed a mobile app for Apple and Android users in 2011. This app, called The Rhapsody Music Software helps organize music collections and competes with Apple’s iTunes.
Before being purchased by Rhapsody, Napster was a peer-to-peer file sharing service that happened to focus on music. At its peak between 1999 and 2001, the company had 80 million subscribers. Peer to peer sharing was available before Napster, but their interface made it more accessible.
This illegal sharing, of course, brought legal issues to the company. Napster was unable to comply with the court’s rulings in 2001 and shut down the website. The bankrupt business regained control of the name.