Noom Customer Service Number

Noom provides its mobile app users with different health plans to help with weight management and stress relief. Users can track their food intake and exercise to help emphasize healthier living and mental wellness. Through these services, customers can plan meals, speak with human coaches, take quizzes, and learn about techniques to keep themselves healthy on their own schedule. Customers experiencing issues with their mobile app, including account management, subscription payments, and technical concerns, can contact Noom’s customer service team through the following methods:

Noom Customer Service Number

Noom users experiencing issues logging their food and exercise data, accessing their account, or wishing to cancel their subscription can contact Noom’s customer service number. Phone support is available from 7 am to 10 pm Eastern Time. 

Noom Customer Service Number: 1-888-266-5071

Call phone support any day of the week for assistance with your mobile app, premium features, and general help with your Noom subscription. You can also ask questions about the Noom services on offer. 

Please note that the Noom phone number is only available to callers in the U.S. and Canada. You’ll need to use a VoIP service to access phone support outside the U.S. and Canada. Ensure that the VoIP service you use to contact support doesn’t require installing an app to receive the call.  

Noom Customer Service Mailing Address

You can contact Noom Inc. via mail if you have feedback on Noom’s accessibility. You can contact support via the mailing address listed below with your feedback. 

Noom Customer Service Mailing Address: 

Noom Inc.
Attention:
ADA Feedback
450 W. 33rd. St.
11th Floor,
New York, NY 10001

Noom Customer Service Email Address

Customers who wish to contact Noom’s customer service team can do so through their email address. You can email your questions about Noom subscription pricing, problems with your Noom account, subscription cancellations, and technical issues with the mobile app. Noom has different email addresses for its Noom Med, Noom Mood, and Noom Weight programs. 

Noom Weight Customer Service Email Address: support@noom.com 

Noom Med Customer Service Email Address: noommed@noom.com 

Noom Mood Customer Service Email Address: hmsupport@noom.com  

Noom Help Center

Noom’s FAQ Center helps customers address various issues via FAQs. The questions are organized by topic and help address common issues with the Noom app by providing both a search bar and a database of articles to search for solutions. Customers who interact with the FAQ center can receive help with various questions, including Noom sync issues, accessing the free trial, logging in blood glucose levels, accessing subscription information, and more.

Noom Help Center: https://web.noom.com/support/

You’ll also find information about all Noom programs, including the Family Plan, Noom Mood, Noom Med, and Noom Weight Loss program. 

Noom Live Chat

Noom customers can also contact the customer service team through the live chat service. Customers can interact with the live chat by clicking on the support button at the bottom right-hand corner of the page. Click the Noom service you need help with to initiate contact with a live support agent.  You can request to cancel your subscription, submit refund requests, get help connecting Noom to your device, and more. 

Noom Customer Service Live Chat: https://www.noom.com/support/faqs/2021/06/contact-support/ 

Noom live chat is available 24/7. 

Noom Contact Us Form

Customers wishing to use the contact form can contact the support team by selecting their inquiry and filling out the contact information below. It is recommended that customers seek out a healthcare provider for medical treatment or emergency care immediately, as Noom only provides technical support for their app and billing support for their subscription services.

Noom Contact Form: https://web.noom.com/support/contact-support/

Scroll the support page to find the Contact Support Form. You’ll be asked to provide your personal information, including your name and email. Noom’s support team tries to respond within 24 – 48 hours. 

Noom Mobile App

Noom customers who want to fully engage with Noom services should download the Noom mobile app. Noom’s mobile app is available on both IOS and Android. You can easily download the app at the App Store or in the Google Play Store. You can also contact customer service through the app’s account management settings.

Google Play: https://play.google.com/store/apps/details?id=com.wsl.noom 

App Store: https://apps.apple.com/us/app/noom/id634598719

You can manage your account with the Noom app. This includes managing your Noom Med subscription if you are subscribed to the Noom Med program. Plus, you can access a Noom Guide, join a Noom Circle, and more from the app. 

Noom Subscription Portal

The Noom Subscription Portal lets users view their subscription details. This includes subscription status, purchase details, and renewal dates. Users can also access their billing history, update their payment information, and cancel their subscription or free trial. 

Noom Subscription Portal: https://account.noom.com/login 

Noom Social Media

To keep up with the latest from Noom, customers can follow their company through social media websites. Through social media, customers can get the latest updates from the company and contact the customer service teams.

Facebook: https://www.facebook.com/noom 

Twitter: https://twitter.com/noom 

Instagram: https://www.instagram.com/noom/ 

LinkedIn: https://www.linkedin.com/company/noom-inc

About Noom

Noom is a weight loss and tracker app designed to help people lose weight and have a healthier lifestyle. The subscription-based app also focuses on behavioral changes and mental wellness, and through the app, customers can gain feedback on their progress through both algorithmic and human coach experts.

Customer Service Number: 1-888-266-5071 

Address:

Noom, Inc.,
229 W. 28th St.,
9th,
New York, NY 10001 

Website: https://www.noom.com/ 

Contact Points: Website, phone, mail, email, social media 

Services Supported: weight loss support, weight loss tracker, health tracker

Noom Headquarters Location Map