Are you looking for the North State customer service number? If so, you are in the right place. There are many ways to reach out to North State customer care. Read carefully to make sure you are calling the correct number though. There are different numbers for business customers.
North State Customer Service Number
For residential accounts, call 336-886-3600. You can also call toll free at 866-542-5900.
The EasyPay bill payment line is 336-886-3600. The technical support number is the same.
Are you interested in advertising your business? Call 336-887-4333.
Business customers with questions should call 336-886-3600. The toll-free number is 866-542-6077.
Are you trying to reach someone at the corporate office? Call 336-886-3600.
The High Point branch can be reached at 336-819-6704.
Call the Thomasville branch at 336-472-6088.
North State Email/Contact Form
If you are unable to call or would prefer written communication, fill out the following contact form: https://www.northstate.net//contact/. The contact form is specifically for customers wanting information on how to get service or move an existing service. You can also ask about billing information and receive account support. Customers can choose if they would like to be contacted by phone or email.
North State Mailing Address
There are several locations where you can stop to pay your bill.
2620 South Main Street
High Point, NC 27263
This location is open Monday through Friday from 9 a.m. to 6 p.m. It is closed on Saturday and Sunday.
1122 Randolph Street
Thomasville, NC 27360
This location is open Monday through Friday from 9 a.m. to 6 p.m. They are closed on Saturday and Sunday.
North State Live Chat
North State does not offer a live chat option on their website.
North State Support Website
The North State help page is located here: https://www.northstate.net//Support. First indicate if the support you desire is for the Internet, TV, phone, billing or account issues.
From this page find answers to FAQs and access these TV resources:
Also, access these online user guides:
Fiber TV User Guide
Internet and email help
Webmail upgrade help
How to read your bill
My account user guide
Home phone and voicemail user guide
There are also videos on installation and gigabit fiber.
To log into your account and have access to account information, click on the following link: https://www.northstate.net/MyAccount/Authenticate. This is also where you need to go to pay your bill online.
Find out about North State services by checking out this webpage: https://www.northstate.net//Services. Learn about Fiber TV and Fiber Internet.
North State Social Media Accounts
Oddly enough, this communications company does not seem to have any presence on social media. Some customers refer to North State Communications through a Twitter hashtag, but there is not an official account found anywhere. If they do have accounts, they hide them well, and there aren’t any links to them from their webpage.
North State Facebook: North State Communications does not seem to have a Facebook account.
North State Twitter: https://twitter.com/hashtag/northstatecommunications?src=hash
There is no official page for North State Communications, but this hashtag is used.
North State LinkedIn: North State does not seem to have a LinkedIn profile. Since they are not on LinkedIn, here is a link to the jobs currently available: https://www.northstate.net/about/Careers.
North State Google+: Nope, they aren’t on Google+ either.
About North State
J.F. Hayden started the High Point Telephone Exchange in 1895. He purchased Southern Bell systems in 1919. Both companies combined to form North State Telephone Company. They were the first company to install the automatic-dial system.
Now one of the nation’s 15 largest integrated communications companies, North State offers personal, home and business products and services. They provide broadband internet, voice services, digital TV, business advertising, data and IP-based business services.
The service reaches the following communities in the Piedmont Triad Region of North Carolina: High Point, Thomasville, Archdale, Randleman, Jamestown, Trinity, Greensboro, and Kernersville.