North State Customer Service Number

North State is now Lumos Fiber, reflecting its commitment to advanced fiber technology and superior service offerings. Lumos Fiber continues to offer the same high-quality broadband internet, voice services, digital TV, and business solutions North State was known for, primarily serving the Piedmont Triad Region of North Carolina, United States, and beyond. Lumos Fiber is now one of the region’s premium and recognized internet service providers.

North State Customer Service Number

Are you looking for the North State customer service number? If so, you are in the right place. There are many ways to contact Lumos Fiber, formerly North State, customer care. However, read the contact information carefully to ensure you are calling the correct number.

 Lumos / North State Customer Service Number: 1-855-465-8667

• Technical Support: 1-855-465-8667
• For Residential Sales: 1-877-347-0731
• Bill Pay: 1-855-465-8667

Are you trying to reach someone at the corporate office? 

• High Point Branch: 1-855-465-8667
• Thomasville Branch: 1-844-934-0141

North State Email, Contact Form

Below are a few emails that you can reach out to:

North State Email, Fiber Construction Questions: fiberconstruction@lumosfiber.com

North State Email, Executive Leadership Team: executiveteam@lumosfiber.com

If you cannot call or prefer written communication with the customer service department, fill out the following contact form. 

North State Contact Form: https://www.lumosfiber.com/contact-us/

The contact form is specifically for customers wanting information on how to get service or move an existing service. You can also ask about billing information and receive account support. Respective owners can choose if they would like to be contacted by phone or email.

North State Mailing Address

If you need to contact North State in writing, you can write to the Lumos corporate headquarters address.

North State Mailing Address, Thomasville:

Lumos Fiber
25 Salem St.,
Thomasville, NC 27360

North State Live Chat

North State offers a live chat feature for instant support. Look for the chat icon at the bottom right of their website to start a conversation to find a solution to your problem.

Lumos Website for Live Chat: https://www.lumosfiber.com/ (click on the purple chat icon)

North State Support Website

The Lumos Help Center is your go-to resource for comprehensive guides, general information, and expert assistance with fiber internet services. Whether you need help with installation, understanding payment cycles, or maximizing your internet speed, the Help Center provides in-depth information to address your queries. Access the Lumos Help Center for reliable support and to experience the full potential of your fiber internet connection.

Lumos / North State Customer Support Website: https://www.lumosfiber.com/help-center/

North State Social Media

Connect with Lumos Fiber on various social media platforms to stay updated with the latest news, offers, and community stories:

• Lumos Facebook: https://www.facebook.com/lumosfiber
• Lumos Instagram: https://www.instagram.com/lumosfiber/
• Lumor LinkedIn: https://www.linkedin.com/company/lumosfiber/

About North State

Lumos Fiber, formerly known as North State, represents a new era in connectivity, emphasizing innovation and customer-centric solutions. Building on North State’s rich history, Lumos Fiber is dedicated to providing top-tier fiber internet, voice services, digital TV, and comprehensive business solutions. Serving the Piedmont Triad Region of North Carolina and beyond, Lumos Fiber is committed to enhancing digital experiences with its state-of-the-art fiber technology and exceptional service.

North State Headquarters Location Map