Piedmont Natural Gas Customer Service Number

When you have trouble with your natural gas service, it is important that you call the Piedmont Natural Gas customer service number. After you’ve been connected with an agent, they can troubleshoot your issues and help you perform a variety of tasks. These include reporting a leak, stopping your service, repairing a natural gas appliance, converting your service to natural gas, understanding their rates, and paying your bill. Through the phone lines and their other customer service contact methods, you can get quick and convenient support.

Piedmont Natural Gas Customer Service Number

The best part about their customer service number is that you can be in direct contact with a service agent. After you verbally explain your issue, they can give immediate feedback and make sure that their suggested resolution works before you ever hang up the phone. They can help you to pay your bill, update your account or address information, schedule a natural gas appliance installation, purchase a natural gas appliance, or shut off your gas during a leak or emergency. The customer service number should be your first option when you have a pressing problem.

Call 1-800-752-7504

Agents are available: Mon-Fri, 7:30 AM – 7 PM EST

Piedmont Natural Gas Email Address

If the issue you are facing is not time-sensitive or you prefer not to talk with a live agent, you can send an email to Piedmont’s customer service representatives. This will take a little more time but it will allow you to avoid waiting on hold. When the agent receives your message, they will have ample time to look at your problem and ensure you are getting the very best service. They can help you to stop or transfer your service, find natural gas appliances, pay your bill, report a leak, turn off your natural gas service, and find gas lines before you dig. Just email csutomerselfservice@duke-energy.com.

Piedmont Natural Gas Mailing Address

If you need to pay your bill, file a complaint, or make an inquiry that is not very pressing, mailing can be a great option for you. It is probably the slowest option you could choose, but it can be much more convenient and hassle-free. Just use the following address to send in your inquiry or complaint and you’ll be sure to get a great response in just a few days. You can receive help paying your bill, updating your information, stopping your service, and much more.

Piedmont Natural Gas
P.O. Box 1246
Charlotte, NC 28201-1246

Piedmont Natural Gas Customer Support Site

If you need help outside of business hours, visiting the customer support site at https://piedmontng.com/about/aboutpng/customerservice/home.aspx can be one of your best options. You will be able to view tons of information about billing, managing your account, using natural gas appliances, shutting off your gas in an emergency, and fixing links. After you’ve looked at the site, you may find that there is no need to talk with a live agent and you are able to resolve your issue on your own. This option is perfect for self-starters and those with some technical ability.

Piedmont Natural Gas Social Media

Without social media, many companies would lose a crucial way that they can communicate with customers. At Piedmont Natural Gas, they’re no different. Not only do they use these platforms as ways of advertising but also as a way of connecting their customers and support agents. You can view the posts that others have made and see the answers given in response, or create your own post and wait for the helpful replies to start rolling in. Both service agents and other customers are there to give you the best mix of advice. Use the links below to visit their respective pages.

To view their Facebook page, visit https://www.facebook.com/PiedmontNG

To follow them on Twitter, visit https://twitter.com/PiedmontNG

To watch helpful tutorials on YouTube, visit https://www.youtube.com/user/piedmontng

About Piedmont Natural Gas

Piedmont Natural Gas is an energy supplier that seeks to provide a cleaner way of powering your home. From electricity to heating and cooking, their natural gas allows you to buy appliances that waste less and have a lower impact on the environment. This will help you to save money in the long-run and create a more sustainable way of living. It is a safe choice and it is already available in many markets across the United States. Call Piedmont Natural Gas to see if they serve your area of residence.

Piedmont Natural Gas Headquarters Location Map