Rhapsody Customer Service Number
When you call a Rhapsody customer care agent, they are going to give you great service and will be able to answer any questions that you have about downloading the Rhapsody app, referring a friend, listening offline, as well as adding and removing devices that are connected with your account. Calling is one of the most convenient and quickest options that you have for receiving support from any of the Rhapsody service representatives.
Agents are available:
Monday through Friday, 6 am – 6 pm PT
Saturday through Sunday, 6 am – 5 pm PT
Rhapsody Email Address
Although Rhapsody doesn’t have a traditional email address where you can directly send a message, they do provide a convenient contact form that you can fill out when you visit https://help.napster.com/hc/en-us/requests/new. This contact option gives service representatives plenty of time to resolve your issue and they will aim to get back to you within 24 hours. Common issues that you may need to send a message about include troubleshooting your ability to sign in, downloading music, and upgrading your subscription. Get help with these and plenty of other topics today by sending a message to the customer service department.
Rhapsody Mailing Address
The slowest option you could choose for contacting a service representative, mailing can also garner one of the most thorough responses. A service agent will have a lot of time to look over the issue that you are writing to them about and will try to get back to you as soon as possible. This is an especially helpful contact method if you are sending a complaint or asking about the payment methods that you use to pay for your subscription or family plan. Use the following address to send your inquiries through the mail.
9044 Melrose Avenue
Los Angeles, California 90069
Rhapsody Customer Support Site
When you run into trouble outside of business hours, it can feel like there is no one to help you work through your issues. That is why Rhapsody has developed an extensive database of frequently asked questions and help articles that they publish on their support website. Now, it doesn’t matter what time of the day or night you run into issues, you have a built-in support agent ready to help you out. You can get help on plenty of topics, like connecting your MetroPCS account to Rhapsody, changing your billing address or account information and upgrading your subscription. To see the site, visit https://help.napster.com/hc/en-us.
Rhapsody Live Chat
Probably one of the quickest and most convenient methods of contacting a service agent, the live chat feature allows you to instant message back and forth with a representative. You don’t have to leave your desk and you can remain on the site to try and understand what the agent is discussing with you. You can solve your issues straight from your desk at work or home. To use the Live Chat feature, visit https://help.napster.com/hc/en-us/articles/218661367.
Rhapsody Social Media
The new social media platforms provide a great way for you to get your questions answered and your issues resolved. You can speak with both customers and trained service agents that can explain how billing works, how to download music to your phone or desktop, and how to request a song that Rhapsody does not already host. To view the respective sites that allow you connect, visit the links below.
To view their Facebook, visit https://www.facebook.com/Napster/.
To follow Rhapsody on Twitter, visit https://twitter.com/napster.
To view helpful videos on YouTube, visit https://www.youtube.com/channel/UCprAokUKATRtJvgtyN34trw.
Rhapsody is an online music subscription company that allows you to buy access to tons of music. They can be downloaded to your desktop or mobile device for listening wherever you go. They strive to provide one of the biggest databases of music around and work to keep their customers satisfied with great support.