Through Rover, pet owners can find pet sitters and dog walkers in their local areas across the US, Canada, UK, and Europe. Rover provides an online platform for users to find verified reviews for pet sitters, sitter education resources, sitter background checks, and 24/7 support for pet owners and sitters. Customers using their platform can find the right match for their lifestyle, pets, and other needs. Customers seeking our support from Rover can contact Rover’s customer service team through the following methods:
Rover Customer Service Number
Rover’s customer service team can be reached by phone for customer support, including managing sitter payments, setting up booking preferences, promoting sitting businesses, filing taxes, and other services featured on their website. Their customer support team is available 24 hours a day, seven days a week. Customers experiencing emergencies with their sitters and owners can call their emergency support number for emergency scenarios, including pet escapes, poor pet body language, and other medical concerns.
Rover Customer Service Number: 888-453-7889
Emergencies 24/7 Trust and Safety: 888-727-1140
Rover Customer Service Mailing Address
Rover’s mailing address can be used for correspondence purposes, including tax information, business relations, filing cases, and statement forms.
Rover Customer Service Mailing Address: 711 Capitol Way S., Suite 204, Olympia, WA 98501
Rover Customer Service Email Address
Customers can also engage with Rover’s email address. Customers can submit questions or concerns they may have to their support team, including difficulties finding pet care services in their area, reporting cases of animal abuse, fraudulent profiles, and other concerns related their services.
Rover Customer Service Email Address: firstname.lastname@example.org
Rover Customer Service Help Center
Rover’s help center provides all-around support for both sitters and owners, where customers can find information for account management, seeking sitter options, booking appointments, account safety, Rover Guarantee coverage, and other topics. Through their help center, customers can search for answers to their questions or concerns and can use the search bar at the top of the page to narrow down their searches.
Rover Customer Service Help Center: https://support.rover.com/hc/en-us/
Rover Customer Service Q&A Community
If the Rover help center is unable to provide answers, customers can also use the Q&A Community, where sitters and owners can connect with others across the world to learn about the best ways to use Rover’s services. Through the Q&A Community, customers can view questions posted on their platform and post questions on the forum to receive answers from third-party members.
Rover Customer Service Q&A Community: https://www.rover.com/community/questions/
Rover Customer Service Live Chat
Rover does not provide a live chat feature available for their customers. Customers can contact their support team through their customer service number, email address, and contact us form for further assistance with their services.
Rover Customer Service Live Chat: N/A
Rover Customer Service Contact Us Form
To reach out to Rover’s support team, customers can log in to their account and message their support team through the account inbox. Through their account inbox, customers can write messages to ask questions and attach photos and videos to their messages and begin a conversation thread with a Rover representative.
Rover Customer Service Contact Us Form: https://www.rover.com/account/continue/?action=sign_in&next=/account/
Rover Customer Service Mobile App
To message clients, manage account information, receive payments, and keep up to date on Rover’s services, customers can download the Rover mobile app for both IOS and Android devices.
Rover Customer Service Social Media
Rover customers can also follow the company on their social media platforms and can use their social media to reach out to a representative. Through their social media, customers can receive updates about Rover’s services, updates on blog posts, and other promotional content from their company.
Rover is an American online marketplace for buying and selling pet care services, including pet sitting, dog walking, and dog boarding. Founded in 2011 in Seattle, Washington, the company serves as a broker and receives revenue through 20% of each transaction booked through the website. The company operates throughout all 50 states in the United States, alongside the UK, Canada, and Europe.
Customer Service Number: 888-453-7889
Address: 711 Capitol Way S., Suite 204, Olympia, WA 98501
Contact Points: Website, phone, email
Services Supported: pet sitting service