TikTok Customer Service Number

As one of the largest and most popular social networks, TikTok provides users with creator-generated content through entertaining, short-form user videos. Since its merger with Musical.ly in 2018, the social network has reached over 1 billion users in over 150 countries. Because of its massive platform and user interface, users experiencing issues with their mobile app, TikTok Shop, account, or video uploads can easily contact TikTok’s customer service team in the following ways:

TikTok Customer Service Number

Currently, TikTok does not provide a customer service number for its users. As the platform operates primarily through its mobile app, users would need to navigate through the app’s settings and privacy section to receive help from TikTok. 

TikTok Mailing Address

Advertisers that wish to partner with TikTok, users needing to file claims or legal disputes, and other transactions can contact TikTok through the business center mailing address listed below.

TikTok Mailing Address:

5800 Bristol Parkway,
Culver City, CA

TikTok Email Address

Users who have a TikTok account and wish to contact a live customer support representative can use the email address listed below for more information. Through the email address listed below, TikTok users can report problems with their mobile app, including problems with account management and video uploads, LIVE feature issues, and other forms of feedback.

TikTok Email Address: info@tiktok.com

TikTok Help Center

TikTok’s support center can be found both on their mobile application and their website, where users can search through TikTok’s informative articles about how their app works, how to set up profiles, how to use TikTok Live, how to access TikTok Rewards, advertising on the website with TikTok Ads Manager, and other various features. Users can interact with the articles for assistance with their accounts.

TikTok Help Center: https://support.tiktok.com/en

TikTok Safety Center

The TikTok safety center aims to improve its approach to safety, privacy, and security in its platform by providing informative guides for its users on how TikTok uses data and how It addresses social issues like mental health. The center also provides user-friendly guides to help users better control their online experience.

TikTok Safety Center: https://www.tiktok.com/safety/en/

TikTok Report a Problem Form

TikTok’s Report A Problem feature is the application’s primary resource for interacting with its users. Through the Report a Problem section, users can select the issue or concern based on the topic and navigate through the TikTok app’s features to contact a customer service representative. Users operating through TikTok’s website can use the link below to bypass this feature and submit a full report for assistance.

TikTok Report a Problem Form: https://support.tiktok.com/legal/report/feedback

TikTok Mobile App

Because TikTok primarily operates as a mobile app, users can easily download their mobile app on multiple devices, including IOS, Android, and Amazon devices. From there, users can log in to their accounts and interact with their support sections for customer service.

Google Play: https://www.tiktok.com/download-link/af/com.zhiliaoapp.musically 

Apple Apps: https://www.tiktok.com/download-link/af/id835599320 

Amazon Appstore: https://www.amazon.com/dp/B0117U0G3M/

TikTok Social Media

To keep up with platform updates, TikTok hosts social media profiles on other sites, including Facebook, Twitter, and Instagram. Users can follow TikTok on these profiles to learn the latest about their privacy policies, terms of service changes, data collection updates, and company announcements.

Facebook: https://www.facebook.com/tiktok/ 

Twitter: https://twitter.com/tiktok_us 

Instagram: https://www.instagram.com/tiktok/ 

LinkedIn: https://www.linkedin.com/company/tiktok 

YouTube: https://www.youtube.com/channel/UChPd_WHrv3O-XAXXHLixs7g 

Pinterest: https://www.pinterest.com/tiktok/

About TikTok

TikTok is an online video-sharing social networking service that provides user-created short music and lip-sync videos. Originally created by ByteDance, the mobile app was released in 2016 and had over 200 million downloads in the United States alone. TikTok was first released under the name musical.ly in China but then merged to become TikTok and is ranked the third fastest-growing brand in 2020.

TikTok Headquarters Location Map