As one of the largest and most popular social networks, TikTok provides users with creator-generated content through entertaining, short-form user videos. Since its merger with Musical.ly in 2018, the social network has reached over 1 billion users in over 150 countries. Because of its massive platform and user interface, users experiencing issues with their mobile app, account, or video uploads can easily contact TikTok’s customer service team in the following ways:
TikTok Customer Service Number
Currently, TikTok does not provide a customer service number for its users. As the platform operates primarily through its mobile app, users would need to navigate through the app’s settings and privacy section to receive help from TikTok.
TikTok Customer Service Number: N/A
TikTok Customer Service Mailing Address
Advertisers that wish to partner with TikTok, users needing to file claims or legal disputes, and other transactions can contact TikTok through the mailing address listed below.
TikTok Customer Service Mailing Address: 5800 Bristol Parkway, Culver City, CA
TikTok Customer Service Email Address
Users who have an account with TikTok and wish to get in contact with a live representative can use the email address listed below for more information. Through the email address listed below, TikTok users can report problems with their mobile app, including problems with account management and video uploads, LIVE feature issues, and other forms of feedback.
TikTok Customer Service Email Address: [email protected]
TikTok Customer Service Help Center
TikTok’s support center can be found both on their mobile application and their website, where users can search through TikTok’s informative articles about how their app works, how to set up profiles, and how to use TikTok, advertising on the website, and other various features. Users can interact with the articles for assistance with their accounts.
TikTok Customer Service Help Center: https://support.tiktok.com/en
TikTok Customer Service Safety Center
The TikTok safety center aims to improve its approach to safety, privacy, and security in its platform by providing informative guides for its users on how TikTok uses data and how TikTok addresses social issues like mental health and user-friendly guides for helping users better control their online experience.
TikTok Customer Service Safety Center: https://www.tiktok.com/safety/en/
TikTok Customer Service Live Chat
TikTok does not provide a live chat option to its users. Users wishing to get in contact with a TikTok customer service agent would need to report a problem through the mobile app to interact with a representative about any issues users may be experiencing.
TikTok Customer Service Live Chat: N/A
TikTok Customer Service Report a Problem Form
TikTok’s report a problem feature is the application’s primary resource for interacting with its users. Through their report a problem section, users can select the issue or concern based on the topic and navigate through their mobile app’s features to get in touch with a customer service representative. Users operating through TikTok’s website can use the link below to bypass this feature and submit a full report for assistance.
TikTok Customer Service Report a Problem Form: https://support.tiktok.com/legal/report/feedback
TikTok Customer Service Mobile App
Because TikTok primarily operates as a mobile app, users can easily download their mobile app on multiple devices, including IOS, Android, and Amazon devices. From there, users can log in to their accounts and interact with their support sections for customer service.
Google Play: https://www.tiktok.com/download-link/af/com.zhiliaoapp.musically
Apple Apps: https://www.tiktok.com/download-link/af/id835599320
Amazon Appstore: https://www.amazon.com/dp/B0117U0G3M/
TikTok Customer Service Social Media
To keep up with updates from the platform, TikTok hosts social media profiles on other sites, including Facebook, Twitter, and Instagram. Users can follow TikTok on these social media profiles to learn the latest on their privacy policies, terms of service changes, data collection updates, and company announcements.
TikTok is an online video-sharing social networking service that provides user-created short music and lip-syncs videos. Originally created by ByteDance, the mobile app was released in 2016 and had over 200 million downloads in the United States alone. Tiktok was first released under the name of musical.ly in China but then merged to become TikTok and is ranked the third fastest-growing brand of 2020.
Customer Service Number: N/A
Address: 5800 Bristol Parkway, Culver City, CA
Contact Points: Email, Social Media
Services Supported: Social Media Videos