If you’re one of the many customers that uses UGI for natural gas or electricity, you might need the UGI customer service number at some point in the future. As UGI provides electricity and gas to hundreds of thousands of people throughout the United States, it’s vital that they have a solid customer service department to help you if something goes wrong. Having access to a customer care team is very important if you end up having a problem with your gas or electricity – it’s vital to the wellbeing of your family. There are various ways you can get in contact with UGI if you’re trying to speak to a live person. We’ll explore all of your options in further detail below!
UGI Customer Service Number
If you want to get in touch with their customer service team, speaking to a live person is often the best way to do so. Quick solutions are best found by getting in contact with a real person. The UGI customer service number is the best way to find a quick remedy to any problem you have with your UGI service. You can use the number to fix billing errors, ask about rates, take advantage of promotions, inquire about overdue bills, set up payment plans, and ask for advice on becoming more energy efficient.
The customer service number at UGI is 800-276-2722.
The line is open from 8 AM – 5 PM (EST), but also has a portion that is available 24/7 for serious emergency situations. You should also call this number if you suspect there is a gas leak (this would fall under the emergency category).
UGI Email/Contact Form
If you don’t have time to talk on the phone, using the UGI email address to get in contact with the customer care team is your best option. You can send emails directly to [email protected] without having to worry about filling out a long contact form. Customers use this email address to ask about billing problems, rates, gas plans, electricity plans, change of address, switching to natural gas, terms and condition, and much more. It’s the best way to contact UGI via the internet.
UGI Mailing Address
While traditional mail services are the slowest way to get in contact with UGI if you have a problem, you can send letters to their headquarters. At present, UGI does accept ‘general inquiries’ at their head office. Below is their full mailing address – this is where you should send mail if you want to get in contact with their customer service team.
UGI Utilities Headquarters
2525 North 12th Street
Reading, PA 19605
UGI Live Chat
UGI does not currently operate a live chat service for those who want to get in contact with their customer care team. If you would like to speak to a live person immediately, you should contact their customer care team on their customer service number (mentioned above).
UGI Customer Support Website
If you want to find solutions to your problem before you speak to a live person, you can use the UGI customer support website. While they don’t have a designated customer support website, they do have a range of FAQ pages that can help you get the answers you need. Typical topics include rebates, saving mechanisms, billing, infrastructure, paperless billing, late payments, and more. If you head to https://www.ugi.com/option/billing/, you can see a range of billing related FAQs. You can
UGI Social Media Accounts
While UGI is a utility company, they still understand the power of social media. As a provider of natural gas and electricity to a significant number of people in the United States, it’s essential that UGI has a presence on most of the social media platforms. They use these channels to issue alerts, promote rates, and communicate with their customer base. If you want to get in contact with UGI, you can do so through their primary social media accounts. We have the links for the UGI social media accounts below:
UGI is one of the largest natural gas and electricity providers in the world. While most of their customer base is in the United States, they also have an extensive presence in Europe. The company first started operating in 1882 – although it only adopted its current name in 1961. The company has over 600,000 natural gas customers in the North East of the country. They have also acquired several other companies, include a French natural gas company.
At present, UGI is a publicly traded company – it is currently listed on the New York Stock Exchange. John Walsh is the CEO of UGI.