When you’re having trouble with your service or want to add your favorite channel to your Cable TV package, pick up the phone and call the Wave Broadband customer service number. This company has been improving services offered by lesser companies throughout the Pacific Northwest since they got their start, and continues to strive to provide the best customer service in the industry.
Wave Broadband Customer Service Number
Do you have questions about charges appearing on your bill and want to get them sorted out? Is it time to pay your account and you want to get a customer service rep to help you with it? Are you heading out of town on vacation and want to know if you can suspend your services while you’re gone? Maybe you want to ask some questions about their packages so you can pick the right one for your new address. Whatever you need, the Wave Broadband customer support staff is there to help you sort it out.
Customer Service Number: 1-866-928-3123
Wave Broadband Mailing Address
Wave Broadband got its start in the Pacific Northwest and is proud to continue to call Kirkland, WA home.
401 Kirkland Parkplace
Kirkland, Washington 98033
Wave Broadband Email Address
Sometimes you don’t have a moment to pick up the phone or go through the support site to find the answers you need. For moments like those, there’s the Wave Broadband customer service email address, available below. There are two; the one below will put you in touch with their customer service team for service related questions including billing, the other is available on their site and can put you in touch with their technical support team.
Wave Broadband Customer Support Website
If you’re looking for support from any of the services offered by Wave Broadband, their customer support site is a great place to start. Here you’ll find a robust set of articles covering every topic imaginable as pertains to their services. From Smarthome services to home phones, internet to cable TV, this site will help you get the most out of these services. Need help setting up your SmartHome functions or programming it to the schedule you and your family keep? Want to know how to add your favorite channels to your cable package or upgrade your internet service to the next speed tier? Just stop in at this support site and find your answer.
Customer Support Site: https://faq.wavehome.com/hc/en-us
Wave Broadband Blog
While Wave Broadband doesn’t maintain a blog of its own, they do have a substantial archive of articles related to Wave Broadband, including their press releases and articles released by the media covering their activities. If you want to keep an eye on what the Northwest’s favorite cable and internet service provider is doing, follow their press release archives.
Wave Broadband Social Media
Wave Broadband provides customer service in ways that are relevant to the modern consumer, including having a robust team that monitors their social media accounts handling issues brought to them by clients through that medium. Every morning they send out an announcement letting their customers know that they’re available to answer calls and inquiries through social media, and a cheery goodnight message comes when they close their doors in the evening.
About Wave Broadband
First founded in 2003, Wave Broadband was established to provide services to customers from all sectors, including enterprise, business, and residential areas. These services included telephone, cable TV, and internet services to nearly a half a million customers throughout Washington, California, and Oregon, much of which is built on the back of a fiber-optic network owned by the company, and managed by their team of over 1,000 employees. Steve Weed established this company by purchasing a number of existing companies that included Cedar Communications, Charter Communications, and Northland Communications through Oregon and Washington, and then expanded by picking up other faltering companies until it reached its present size.
Customer Service Number: 1-866-928-3123
Physical Location: 401 Kirkland Parkplace Ste 500, Kirkland, Washington 98033
Hours of Operation: M-F 7am-8pm, Sat 8am-7pm, Sun 9am-2pm
Company URL: https://residential.wavebroadband.com/
Contact Points: phone, social media, blog, website
Services Supported: Cable TV, Internet, Home Phone, SmartHome