Wix is an up and coming website hosting and site building company that focuses on customer support and flexibility, offering great avenues of communication like their customer service number. When you get into contact with a customer care agent, they work hard to ensure that you feel valued and like your problem has been solved. They can help you open or close an account, help you to customize your site through Wix Codes, as well as answer questions about their SEO management and statistics.
Wix Customer Service Phone Number
Since Wix does not want customers to have to wait on hold for a service representative to become available, they do not provide a customer phone number. However, they do provide a callback service. You simply fill out a callback request and then a service agent will call you back when they are available. This is very convenient as it cuts out the age-old problem of waiting on hold. Once you get into contact with them, they can help you to manage your account level and upgrade your domain hosting ability, discuss premium design features, or even troubleshoot technical difficulties like the inability to access a live site. To submit a callback request, visit https://support.wix.com/en/article/contacting-wix-by-phone-3491545.
Wix Email Address
Although Wix does not have an actual email address that you can send a message to, they provide a convenient email contact form. Just visit, https://www.wix.com/contact/en and then fill your information in the form. You can categorize your message or issue so that it goes to an expert and they will get back to you as soon as possible at the email you provide. If you find it hard to explain your problem, you can even attach files such as screenshots or pictures.
Wix Mailing Address
For those in America, this may be a very difficult task, but Wix does provide a mailing address. They are located in Tel Aviv, Israel. If you are able to send in an inquiry, a customer service representative will look over your message and likely contact you in a different way. This is not a recommended method and Wix prefers that you use one of their other contact avenues. If you would like to send mail, use the following address.
40 Namal Tel Aviv St.
Tel Aviv, 6701101
Wix Customer Support Site
Wix invests heavily in their online support availability. They know that if you run into a problem outside of business hours that you may be in trouble. Therefore, they provide numerous articles and guidelines that allow you to get help without ever talking to a service representative. Their tutorials can guide you through using Wix codes, adding SEO to your website, using your design tools, as well as upgrading your account to Premium. To see the extensive support site, visit https://support.wix.com/en/.
Wix Social Media
If your most enjoyable form of communication is through social media, then you are in luck. Wix provides multiple social media sites where you can connect with both customer care agents and other customers. They can provide incredible insights into the problems you are experiencing. You can look through posts on the pages and even make your own. The feedback you receive will help you to learn about and fix the problems you are facing.
Wix wants people to not only be able to access the web, but also create on it. That is the need they seek to fulfill and have been working on that goal since 2006. They make it easy for customers to create their own sites and help them to host their own domains. They are dedicated to their customers and work hard to come alongside them in support.