6PM Customer Service Number

6PM offers a range of customer service options to ensure a seamless shopping experience. Customers can contact the 6PM Customer Loyalty Team via phone for prompt weekday assistance or email for documented support. The website features a live chat for real-time help and a comprehensive FAQ section for standard orders, returns, and shipping queries. 

While 6PM does not provide physical mail support, its digital-first approach with available online resources and direct contact methods reflects its commitment to efficient and accessible customer service.

6PM Customer Service Number

6PM champions premier service and customer satisfaction. If you’re seeking immediate assistance from 6PM customer service, dial their service number at 1-888-676-2660. The Customer Loyalty Team is at your beck and call from the early hours of 6 am until 6 pm PST every Monday to Friday. This direct line of communication is especially beneficial for customers dealing with time-sensitive issues related to orders or shipping. For those residing in the continental United States and even locations like Alaska, phone support ensures a swift and flowing text of information.

Customer Service Number: 1-888-676-2660, 6 am – 6 pm PST, Mon-Fri.

6PM Email Address

In addition to phone support, 6PM provides a dedicated email channel for service inquiries. By sending your concerns or questions to cs@6pm.com, you engage with a contact method that aligns with 6PM’s interest in providing tailored assistance. To facilitate a seamless flow of information and expedite the service process, sending emails from the address linked with your 6PM account is advisable. This addition to their contact information suite caters to customers who prefer to document their communication or may need help to call during service hours.

Email Address: cs@6pm.com 

6PM Live Chat

6PM recognizes the modern customer’s need for instant and convenient help. The live chat feature on the 6PM website is a testament to their commitment to real-time service. This feature caters to the needs of the customer who might be browsing through a selection of shoes, dresses, sandals, or jeans and requires immediate information or assistance. It’s an advanced search that comes to life, allowing customers to navigate through their queries with the aid of a knowledgeable representative.

Live Chat: https://www.6pm.com/tng/chat.zml 

6PM FAQ

The 6PM website hosts a comprehensive FAQs section, where customers can read through a selection of pre-answered questions. This resource is rich with information on order changes, return policies, and shipping details—especially pertinent for customers in far-reaching states like Alaska. It’s an interest-based addition, highlighting the common inquiries of their customer base.

FAQ: https://www.6pm.com/c/general-questions 

6PM Social Media

If you want to keep abreast of the latest fashions coming through 6PM’s website, then you want to connect to their social media channels to stay in touch with their customers. Here, you’ll get information about the newest styles, the latest trends in accessorizing, and what’s coming into and leaving their stockrooms.

Twitter: https://twitter.com/shop6pm

Facebook: https://www.facebook.com/shop6pm/

Google+: https://plus.google.com/109109751541481627672

Instagram: https://www.instagram.com/shop6pm/?hl=en

LinkedIn: https://www.linkedin.com/company/6pm.com-zappos-

YouTube: https://www.youtube.com/channel/UCuZbMkoq82SUzBQMkBKrf0Q

Pinterest: https://www.pinterest.com/6pm

About 6PM

6PM is a discount retail division of Zappos IP, Inc., serving customers since 2007 with various fashions for the whole family. Known for offering great value on top brands, 6PM has a vast selection that quickly rotates, urging customers to purchase favorites promptly. Their commitment to customer satisfaction is evident in their variety of contact options, aiming to exceed expectations​​.

The parent company, Zappos, was founded in 1999 by Nick Swinmurn and launched as Shoesite.com. It quickly grew, reaching $1.6 million in gross sales by 2000. The company was renamed Zappos, after the Spanish word for shoes, “zapatos,” as it expanded its product line to include clothing and accessories, eventually hitting $1 billion in annual sales by 2008​​​​.

Amazon acquired Zappos in 2009 in a deal valued at $1.2 billion, including stock and cash. This acquisition allowed Zappos to continue operating independently while benefiting from Amazon’s resources. Following the acquisition, Zappos’ Kentucky warehouse operations were transferred to Amazon in 2012, with the outlet store at the location being renamed to 6PM Outlet, marking the physical retail presence of the 6PM brand​​.

Today, 6PM stands out as a successful outlet store with a significant online presence, embodying its parent company’s growth and entrepreneurial spirit, Zappos, and focusing on customer service and a diverse product range.

Customer Service Number: 1-888-676-2660

Hours of Operation: 6 am – 6 pm PST, Mon-Fri

Company URL: https://www.6pm.com

Contact Points: Phone, Email, Live Chat, Social Media

Services Offered by 6PM

• Discounted Fashion Retail: They sell discounted fashion items online, including shoes, clothing, and accessories for the whole family.
• Customer Service: They have a customer loyalty team through phone, email, and live chat to assist with customer inquiries.
• FAQs: Their website includes a frequently asked questions section for quick answers to common issues.
• Physical Outlet Store: One physical outlet is located in Shepherdsville, Kentucky​​.

6PM Headquarters Location Map