ACT Customer Service Number

ACT, a nonprofit in the United States for higher education services, maintains an exemplary customer service team dedicated to assisting students, parents, and educators. Their service ethos revolves around tailored assistance for various ACT-related queries, including test registration, financial aid, and score interpretation. 

ACT Customer Service Number

ACT offers a dedicated customer service number for direct telephone assistance, which is crucial for real-time support. This service particularly benefits those in the United States, including remote locations like Puerto Rico. The customer service number enables inquiries about the ACT, financial aid options, and specific requests like accommodations for test-takers. It serves as a critical channel for reporting issues like identity theft or ACT cheating, thereby contributing to the integrity of the testing process. 

ACT Customer Service Number: 1-319-337-1270; Monday – Friday, 8:00 AM – 8:00 PM CT

Other ACT Phone Numbers:

• ACT Aspire Summative: 866-763-3228
• ACT College Ready: 319-337-1350
• ACT EMS: 319-337-1270, 319-337-1893
• ACT Engage: 800-PO7-5539
• ACT WorkKeys: 877-789-2925
• PreACT General Info: 319-337-1000
• Media: 319-337-1147
• ACT Aspire Customer Care: 855-730-0400
• Questions about Registering to Test: 319-337-1270
• Questions about PreACT: 877-789-2925

ACT Mailing Address

Many aspects of customer care with ACT can be managed through the mail, so they’ve provided a P.O. Box to which you can send the requested information. Located in Iowa City, where the ACT nonprofit organization got its start, you can expect a speedy response to any correspondence sent here.

ACT Mailing Addresses:

• ACT Customer Care: P.O. Box 414, Iowa City, IA 52243-0414 USA
• ACT Headquarters: 500 Act Drive, P.O. Box 168, Iowa City, IA 52243
• ACT Arranged Testing: 200 ACT Drive, P.O. Box 168, Iowa City, IA 52243-0168

ACT Email Addresses

ACT utilizes email as a vital communication conduit, linking examinees directly to essential updates and notifications. Upon registration, examinees provide their email addresses to receive important messages, including order confirmations, test center alerts, and other pertinent information. Additionally, including a parent or guardian’s email address ensures that they are kept informed and receive duplicates of communications sent to the examinee, in line with the ACT privacy policy. The examinee must regularly check their email and log in to their ACT account to respond to any action-required messages. 

ACT email addresses:

• ACT-Reg@act.org 
• ACT-WebAccount@act.org 
• ACT-Order@act.org 
• ACT-Billing@act.org 
• ACT-Cares@act.org 
• MyACT@act.org 

ACT Customer Support Website

The customer support website is extensive and contains the answers to many questions you may have about the ACT, the organization, and how the two coordinate. Additionally, you can discover where test sites are located, find out whether or not retesting is something you should do, and what the Test Information Release (TIR) is.

Customer Support Site: https://www.ACT.org/content/ACT/en/products-and-services/the-ACT/help.html

ACT Social Media

ACT extends its customer support through various social media channels, recognizing the importance of digital connection in today’s world. These platforms offer an avenue for quick, informal interactions and provide updates like press releases and service changes. Social media channels are also instrumental in sharing information about ACT test dates, deadlines, and new policies. This approach broadens ACT’s reach and engages users in a more interactive and contemporary format. Moreover, the social media presence of ACT enables targeted advertising, thus reaching potential test-takers and educators in a more focused manner.

Facebook: https://www.facebook.com/theacttest

LinkedIn: https://www.linkedin.com/company/act

Instagram: https://www.instagram.com/actstudent/

TikTok: https://www.tiktok.com/@actstudent

X (Twitter): https://twitter.com/ACTStudent/

YouTube: https://www.youtube.com/user/TheACTTest 

About ACT

ACT is an official government organization in the United States, pivotal in the landscape of higher education and standardized testing. The website is a comprehensive resource, offering links to official websites, public affairs information, and general information about the ACT test. ACT’s commitment to information quality and secure online experiences is evident in its privacy notice and the protection of user data. This platform plays a crucial role in the educational journey of many, from providing access to college admissions tests to offering guidance on financial aid and college planning.

Customer Service Number: 1-319-337-1270

Hours of Operation:
Monday – Friday, 8:00 AM – 8:00 PM CT
Saturday/Sunday – Closed
Test Dates – 6:00 AM – 11:00 AM CT
State and District Customer Care – Varies by state

Email: Contact Us Form.

To arrange testing – arranged@act.org

Physical Location:

ACT Customer Care
P.O. Box 414,
Iowa City, IA 52243-0414
USA

Test Center Locator: https://www.act.org/content/act/en/products-and-services/the-act/registration/test-center-locator.html 

Company URL: https://www.ACT.org/

Contact Points: Phone, Contact Form, Social Media

Services Supported: ACT Testing Resources

ACT Headquarters Location Map