If you use Alabama Power to provide your home with electricity, it’s nice to know you have access to the Alabama Power customer service number if you have any problems. Alabama Power is one of the largest power providers in the state of Alabama – it helps thousands of families power their homes and accessories every year! Energy is a vital component in the lives of any modern family, so it’s essential to be sure your power company has your back.
Alabama Power has developed a wide variety of customer service options if you need to get in contact with their customer service team. We will explore your available options in further detail below!
Alabama Power Phone Number
No matter what time of day it is, your home relies on electricity to keep everything running. With the harsh temperatures in Alabama, you need to be confident you have access to power no matter what time of year it is. If you need to report an outage or find a solution to an electricity-related problem, Alabama Power’s service number is a great way to get in contact with the company. You can also get help paying your bill or moving your service to a new address.
To call their expert staff, dial 1-800-245-2244. If you need to report a power outage, call 1-800-888-2726. You can contact either customer service number 24/7!
Alabama Power Email/Contact Form
If you would prefer to contact Alabama Power via the internet, you should use their contact form. Alabama Power doesn’t have a direct email address; you will need to use their contact form at https://customerservice2.southerncompany.com/CustService/ContactUs. Here you input your customer details and choose a topic that you need assistance with. Typical issues include billing inquiries, energy efficiency help, signing up for paperless billing, and setting up auto-pay.
Alabama Power Mailing Address
If you would like to correspond with Alabama Power using traditional mail services, you can send letters to their headquarters. Address mail to their full mailing address below:
600 18th Street North
Birmingham, Alabama 35203
If you would like to make payments via tradition mail, address payments to the address below:
Alabama Power Payments
P.O. Box 242
Birmingham, Alabama 35292
Alabama Power Live Chat
While Alabama Power does have a live chat portal on their contact page, it is currently not in service. If you would like to contact Alabama Power via the internet, you will need to use the previously mentioned contact form.
Alabama Power Customer Support Website
Alabama Power has built an extensive customer support site to help their clients get answers to common problems. If you head to their general customer support website at https://customerservice2.southerncompany.com/CustService/Overview?mnuOpco=APC, you can find a range of helpful resources. Here you will be able to find authorized payment locations, additional contact information, information on stopping or moving your service, and information on obtaining a ‘Letter of Residency.’
Alabama Power also operates a FAQs website that provides answers to common problems. You can find it at the following URL:
Alabama Power’s FAQ site can help you find answers to common questions. Common topics include getting your power turned on, deposit information, web payment eligibility, and issues with payment returns.
Alabama Power Social Media Accounts
Alabama Power uses social media to interact with their customers – they maintain active social media profiles on most the major social media networks. Alabama Power uses its social media profiles to get in touch with consumers and provide updates on power outages, weather problems, and new developments in their business. Below are links to their social media accounts:
Alabama Power’s Facebook: https://www.facebook.com/AlabamaPower/
Alabama Power’s Twitter: https://twitter.com/alabamapower?lang=en
Alabama Power’s LinkedIn: https://www.linkedin.com/company/alabama-power-company
Alabama Power’s Google+: https://plus.google.com/113407154375912480267/about
About Alabama Power
Alabama Power is a significant electricity provider that primarily operates in the state of Alabama. The company is a subsidiary of Southern Company, which has four different electricity subsidiaries in the area. Alabama Power has around 1.4 million total customers – making them one of the largest regional providers in Alabama.
Alabama Power uses a variety of different methods to generate power for their customers. They have fossil fuel plants, nuclear plants, hydroelectric plants, and a few other smaller generators. While the company is a subsidiary, it would be considered the largest company in Alabama if it were to become independent.