Amazon Prime Customer Service Number

Amazon customers receive a wealth of benefits when signing up for Amazon Prime’s membership services. But members can encounter problems that make it necessary to contact the Amazon Prime department for resolution. Members may have problems with or want to cancel their account. They may have a problem with an order placed made through use of their Prime benefits. Amazon has provided many ways to reach a Customer Service agent to help you with any problems you might have. Options for contacting them are often quick, and their agents are ready to help you.

Amazon Prime Phone Numbers

Contacting Amazon Prime by phone can be tricky, but it’s not impossible.

Visit https://www.amazon.com/gp/help/customer/contact-us/ref=contactus_info. If you’re not already signed in, you will need to do so. Under Option 1, click the “Prime or Something else” box, and then make a selection based on your needs from the options below.

Use the Option 2 section to select your issue and the details using the dropdown boxes. Once you do this, an Option 3 will appear asking “How would you like to contact us.” The available options are E-mail, Phone, and Chat. Choose the “Phone” option and then type your phone number in the space provided. Amazon will call you. You can choose the “Call me now” option or the “Call me in 5 minutes” option.

Amazon Prime Email Address

Visit https://www.amazon.com/gp/help/customer/contact-us/ref=contactus_info to manage your Prime account. Under Option 1, click the “Prime or Something else” box, and then make a selection based on your needs from the options below.

Use the Option 2 section below to select your issue and the details using the dropdown boxes. Once you do this, an Option 3 will appear asking “How would you like to contact us.” The available options are E-mail, Phone, and Chat. Click the E-mail option to get started. Type the issue you’re having in the box provided, and it will be emailed to Amazon. They will respond to the email address you have on file.

Amazon Prime Mailing Address

Perhaps you want to contact Amazon Prime by mail regarding any problems or questions you have. Amazon Prime doesn’t have its own physical address, but you can write to the following and perhaps someone will forward your mail to the correct department or person.

Amazon
410 Terry Ave.
North, Seattle, WA, 98109-5210

Amazon Prime Customer Support Website

You can get quite a bit done via Amazon’s website.

Visit https://www.amazon.com/gp/help/customer/contact-us/ref=contactus_info to manage your Prime account. If you’re not already signed in, you will need to do so. Under Option 1, click the “Prime or Something else” box, and then make a selection based on your needs from the options below.

If none of those options is sufficient, Use the Option 2 section to select your issue and the details using the dropdown boxes. Once you do this, an Option 3 will appear asking “How would you like to contact us.” The available options are E-mail, Phone, and Chat. Click the Chat option to get started.

You can also manage your Prime account here: https://www.amazon.com/gp/primecentral/ref=cu_ss_qs_v2_l3_t1

Amazon Prime Social Media Accounts

Amazon Prime has a presence on all the major social media sites, and you may get an immediate answer if you visit one of them to ask a question or report an issue. Large corporations often have someone monitoring their social media accounts at all times. Simply visit any of the sites below to begin:

For Facebook, visit https://www.facebook.com/Topamazonprime/?ref=br_rs.

For Twitter, visit https://twitter.com/PrimeVideo. You can also Tweet @AmazonHelp if you need further assistance.

For YouTube, visit https://www.youtube.com/user/amazonstudios.

About Amazon Prime

Amazon Prime is an Amazon membership program that offers certain benefits to its members. Benefits include free expedited shipping for certain purchases; movie, music, and TV show streaming; unlimited reading; and exclusive shopping deals. Specific benefits are detailed below.

Prime Rewards: Includes the Amazon Prime Rewards Visa Card, Amazon Prime Store Card, and Amazon Prime Reload. Card members can earn 5% back at Amazon.com with a Prime Credit Card and 2% rewards on debit spending with Prime Reload.

Prime Delivery: Offers free two-day shipping on more than 100 million items, free same-day and two-hour delivery in select areas, and free release-date delivery on eligible pre-order items.

Prime Video: Provides unlimited streaming of thousands of movies and TV shows.

Amazon Channels: Prime members have access to add-on premium channels like Starz, HBO, Showtime, Cinemax, etc. at a special discount.

Prime Music: Provides a growing selection of 2 million songs available free of charge. Amazon Music Unlimited is available at an exclusive discount.

Prime Reading: Offers unlimited reading of more than one thousand books, magazines, comics, articles, Kindle Singles, and more. Available on any Kindle device or app.

Twitch Prime: Offers free game content every month. Members receive exclusive discounts on new release video games and other content.

Prime Early Access: Offers 30-minute early access to Lightning Deals offered daily.

Prime Photos: Offers free unlimited photo storage for the Prime member and five others.

Prime Sharing:

The Amazon Household Program:  Allows two adult family members and up to four children to share a Prime subscription, with some limitations.

Amazon Business: Allows the Prime member to extend the Prime shipping benefit to their individual business user account at no extra cost.

Grocery Shopping:

Prime Pantry: Prime members in select regions can shop for groceries and household products for an additional delivery fee. Products can be purchased in everyday sizes rather than in bulk.

Amazon Fresh: Prime members in certain regions can pay an additional monthly fee to receive free shipping on Amazon Fresh orders of $50 or more, or pay a flat delivery fee for orders under $50.

Amazon Dash: Prime members can keep their home stocked with their favorite products using the Amazon Dash Button.

Amazon Prime Headquarters Location Map