If you have some problem with ASOS and have difficulty reaching their customer service, you are in the right place. We have contact details which you can use to get help directly or discuss your issues and receive responses quickly.
ASOS Customer Service Email Address
Depending on ASOS’s department you want to contact, the following email addresses will help you reach their customer email service team.
If your queries are investment related, email the Investor Relations Enquiries here; http://www.asosplc.com/site-services/investor-relations-enquiries.aspx
For questions related to corporate services, send an email to – [email protected]
For information concerning orders, payments or refunds, email – [email protected]
You have received an order, and you suspect the product is not genuine, contact customer care through; [email protected]
ASOS Customer Service Postal Address
If you want to contact ASOS customer service team through postal address, write to;
Recommended for corporate, investor, legal or media matters,
Greater London House
For order related queries, address your letter to:
Asos.com, Customer Care,
Building 2. People building,
Hemel Hempstead Industrial Estate
ASOS Customer Service Help Page
For queries dealing with orders (placing, tracking and canceling), purchased items, payment modes, deliveries, refunds and returns and disputes, visit the Frequently Asked Questions page – https://marketplace.asos.com/help/faq?WT.ac=Mktp_Foot_FAQ
You can find other information you need here – http://www.asos.com/customer-service/customer-care/help?help=/app/home
ASOS Customer Service Phone Numbers
The fashion and beauty market is competitive. For that reason, ASOS has availed different customer phone numbers which you can call to discuss your issue with a customer representative. These helplines are open between the hours of 8am and 8pm (UK Time) seven days a week.
For general queries, call 0870 0600 888 (UK Only) or +44 1753 44 11 34 (from abroad)
For technical support, call 0870 280 2370
For corporate inquiries, call 0870 280 5538
ASOS Customer Service Social Media Sites
In the world of fashion, coming up with trendy styles and items is essential. For that reason, social media plays a vital part in ensuring your stay in the business. ASOS is not left behind as they have a presence on every social media site. While you might follow any of them for updates about their products, you can also ask questions or discuss with a customer agent anytime.
For Facebook, visit https://web.facebook.com/ASOS?_rdr
For Twitter, visit https://twitter.com/ASOS_Heretohelp
For Pinterest, visit https://www.pinterest.com/asos/
For Instagram, visit https://www.instagram.com/asos/
For Google+, visit https://plus.google.com/+ASOS/posts
For YouTube, visit https://www.youtube.com/user/ASOSfashion
For Tumblr, visit http://asoslive.tumblr.com
ASOS.com is one of UK’s online fashion and beauty retail store. Primary formed with young adults in mind; ASOS presently sells several brands as well as its own range of clothing and accessories. Its headquarters is in Camden Town, at Greater London House, United Kingdom.
ASOS sell over 80000 branded and own-brand products through localized mobile and web experiences, with deliveries from fulfillment centers in the UK (Barnsley, South Yorkshire), US, Europe, and China. ASOS’s cutting edge fashion products and services have made it a preferred store by many folks. Since its establishment in 2000, ASOS has continued to grow with its own brands, as well as over 850 global and local brands. ASOS’s ambition is to be the world’s number one online fashion store for the youth.