AT&T Prepaid Customer Service Number

AT&T Prepaid offers customers prepaid plans that allow customers to pay for their wireless internet and mobile phone services beforehand, giving customers no penalties for canceling their services and no annual contracts. Through their prepaid options, customers gain access to AT&T’s most powerful wireless network for communications without having to worry about extended costs. Customers that are experiencing issues with AT&T’s prepaid services can contact their customer service team through the following methods: 

AT&T Prepaid Customer Service Number

Customers experiencing issues choosing plans, starting multi-user accounts, setting up autopay, and other common issues with their prepaid services can contact their support team using the numbers listed below. Through their primary support number, customers can inquire about billing and account activity and call their global support number while traveling abroad. Also listed below are their customer service numbers for wireless technical support and internet, home phone, and TV support. 

AT&T Prepaid Customer Service Number: 800-901-9878
Hours of Operation: Every day from 7 am to midnight local time

Prepaid Support for Travel Abroad: .408.962.1025
Hours of Operation: Available 24/7

AT&T General Wireless support: 800-331-0500
Hours of Operation: Available 24/7

AT&T General Internet, TV, or home phone support: 800-288-2020
Hours of Operation: Available 24/7

AT&T Prepaid Customer Service Mailing Address

AT&T’s mailing address can be used for business and consumer correspondence, including investor relations, public media relations, requesting statements, and other concerns. For payment addresses, it is recommended that customers contact their support team through their customer service number or log into their prepaid account for more information. 

AT&T Prepaid Customer Service Mailing Address: 208 S. Akard St., Dallas, TX, 75202

AT&T Prepaid Customer Service Email Address

AT&T Prepaid does not provide its customers with an email address. Customers seeking out assistance from AT&T Prepaid can call their customer service number, reach out through their community forum, and contact their representatives through social media for assistance with their prepaid services.

AT&T Prepaid Customer Service Email Address: N/A

AT&T Prepaid Customer Service Help Center

AT&T Prepaid’s help center focuses on providing popular solutions for prepaid customers, including helpful tips on how to estimate current usage, manage current balances, troubleshoot devices, and more. Through the prepaid support center, customers can engage with interactive videos and interact with categories for assistance with billing, account management, and device support. If their help center is unable to provide assistance, customers can also either visit the community forum or search for specific topics through the search bar at the top of the page. 

AT&T Prepaid Customer Service Help Center: https://www.att.com/help/prepaid/

AT&T Prepaid Customer Service Community Forum

Through the AT&T Community Forum, customers can engage with other users who have prepaid contracts for assistance with choosing plans, mobile usage estimates, device compatibility issues, and other forum topics. Customers can look through the latest conversations for current technical and account difficulties and can post their questions or concern on the forum for quick, easy answers. 

AT&T Prepaid Customer Service Community Forum: https://forums.att.com/categories/att-prepaid/

AT&T Prepaid Customer Service Live Chat

AT&T Prepaid does not provide a live chat option for its customers. Customers needing to get in contact with AT&T Prepaid can do so through their customer service numbers, community forums, or social media for assistance. 

AT&T Prepaid Customer Service Live Chat: N/A

AT&T Prepaid Customer Service Contact Us Form

AT&T’s contact page allows users to get in direct contact with AT&T representatives by providing contact information, including social media and customer service numbers, for assistance. Through this page, customers can also learn more about commonly listed problems, search for answers through the AT&T support search bar, and find contact information for other AT&T services. 

AT&T Prepaid Customer Service Contact Us Form: https://www.att.com/support/contact-us/prepaid

AT&T Prepaid Customer Service Mobile App

AT&T provides its customers with the myAT&T mobile app, which allows customers with all plan types to manage their accounts on their mobile devices and pay for their services. The myAT&T mobile app is available for both IOS and Android devices and can be used to manage prepaid services. 

Google Play: https://play.google.com/store/apps/details?id=com.att.myWireless
Apple Apps: https://apps.apple.com/us/app/myat-t/id309172177

AT&T Prepaid Customer Service Social Media

AT&T Prepaid also provides its customers with social media pages that allow users to not only catch up on the latest corporate news and plan offers from the company but also connect with an AT&T representative through their Facebook, Twitter, and YouTube accounts.

Facebook: https://www.facebook.com/ATT
Twitter: https://twitter.com/atthelp
Instagram: https://www.instagram.com/att/
LinkedIn: https://www.linkedin.com/company/att/
YouTube: https://www.youtube.com/channel/UCWWnygWGUF4kzgb27IN6s3Q

About AT&T Prepaid

AT&T Prepaid is AT&T’s subsidiary, providing prepaid mobile phone, wireless, and internet plans to consumers and businesses. As a multi-national telecommunications company, AT&T Prepaid has over 6 million subscribers and has been in operation since 2015. 

Customer Service Number: 800-901-9878
Address: 208 S. Akard St., Dallas, TX, 75202
Website: https://www.att.com/buy/prepaid-phones/
Contact Points: Phone, Social Media, Forum
Services Supported: Prepaid Cell Phone Services

AT&T Prepaid Headquarters Location Map