AT&T Prepaid Customer Service Number

AT&T Prepaid customer service provides a direct line of support for customers using AT&T’s prepaid services. Accessible through the AT&T prepaid customer service number, this service helps users with various aspects of their AT&T prepaid plans. From troubleshooting issues with a prepaid phone to managing an AT&T prepaid account, customer service representatives offer personalized assistance. 

Additionally, for those seeking peer-to-peer support, the AT&T community forum and the AT&T support community website are valuable resources. Here, AT&T community specialists and fellow customers engage in related conversations, providing community support on topics ranging from sim card issues to account balance inquiries.

AT&T Prepaid Customer Service Number

Customers experiencing issues choosing plans, starting multi-user accounts, setting up autopay, and other common issues with their prepaid services can contact their support team using the numbers listed below. Through their primary support number, customers can inquire about billing and account activity and call their global support number while traveling abroad. Also listed below are their customer service numbers for wireless technical support and internet, home phone, and TV support.

If you have an AT&T Prepaid phone already, call 611 to use AT&T’s automated service. 

AT&T Prepaid Customer Service Number: 1-800-901-9878, available every day from 7 am to midnight

Prepaid Support for Travel Abroad: 1-408-962-1025, available 24/7

AT&T General Wireless Support: 1-800-331-0500, available 24/7

AT&T General Internet, TV, or Home Phone Support: 800-288-2020, available 24/7

AT&T Prepaid Mailing Address

AT&T’s mailing address can be used for business and consumer correspondence, including investor relations, public media relations, requesting statements, and other concerns. For payment addresses, it is recommended that customers contact their support team through their customer service number or log into their prepaid account for more information.

AT&T Prepaid Mailing Address: 

208 S. Akard Street 

Dallas, TX, 75202

AT&T Prepaid Help Center

AT&T Prepaid’s help center focuses on providing popular solutions for prepaid customers, including helpful tips on how to estimate current usage, manage current balances, troubleshoot devices, and more. Through the prepaid support center, customers can engage with interactive videos and interact with categories for assistance with billing, account management, and device support. If their help center is unable to provide assistance, customers can also either visit the community forum or search for specific topics through the search bar at the top of the page.

AT&T Prepaid Help Center: https://www.att.com/support/how-to/prepaid/ 

AT&T Prepaid Community Forum

Through the AT&T Community Forum, customers can engage with other users who have prepaid contracts for assistance with choosing plans, mobile usage estimates, device compatibility issues, and other forum topics. Customers can look through the latest conversations for current technical and account difficulties and can post their questions or concerns on the forum for quick, easy answers.

AT&T Prepaid Community Forum: https://forums.att.com/ 

AT&T Prepaid Customer Service Live Chat

AT&T Prepaid offers a virtual assistant to help customers with their needs. Also, you can text “prepaid” to 75421 to chat with them. The chat service is available from Monday to Saturday, 9 am to 11 pm ET, and on Sundays from 10 am to 11 pm ET.

AT&T Prepaid Customer Service Live Chat: https://www.att.com/support/how-to/prepaid/ on the bottom right labeled “Chat.”

AT&T Prepaid Contact Us Form

AT&T’s contact page allows users to get in direct contact with AT&T representatives by providing contact information, including social media and customer service numbers, for assistance. Through this page, customers can also learn more about commonly listed problems, search for answers through the AT&T support search bar, and find contact information for other AT&T services.

AT&T Prepaid Contact Us Form: https://www.att.com/support/contact-us/prepaid

AT&T Prepaid Mobile App

AT&T provides its customers with the myAT&T mobile app, which allows customers with all plan types to manage their accounts on their mobile devices and pay for their services. The myAT&T mobile app is available for both IOS and Android devices and can be used to manage prepaid services.

Google Play: https://play.google.com/store/apps/details?id=com.att.myWireless 

Apple Apps: https://apps.apple.com/us/app/myat-t/id309172177

AT&T Prepaid Customer Service Social Media

AT&T Prepaid also provides its customers with social media pages that allow users to not only catch up on the latest corporate news and plan offers from the company but also connect with an AT&T representative through their Facebook, Twitter, and YouTube accounts.

Facebook: https://www.facebook.com/ATT 

Twitter: https://twitter.com/atthelp 

Instagram: https://www.instagram.com/att/ 

LinkedIn: https://www.linkedin.com/company/att/ 

YouTube: https://www.youtube.com/channel/UCWWnygWGUF4kzgb27IN6s3Q

About AT&T Prepaid

AT&T Prepaid offers a range of cell phone plans catering to different needs, including individual and family plans. Unlike traditional att wireless contracts, att prepaid allows customers to enjoy wireless service without long-term commitments. Customers can choose from various prepaid plans, each offering benefits like unlimited talk, data, and text, with options for added hotspot data. Flexible payment methods enable users to manage their monthly plan costs effectively. Moreover, AT&T Prepaid provides the convenience of number transfer and account number management, ensuring a seamless transition for new customers. The service is known for its broad coverage and high-quality mobile device connectivity.

Customer Service Number: 1-800-901-9878 

Hours of Operation: Every day from 7 am to midnight local time

Address: 208 S. Akard St., Dallas, TX, 75202 

Website: https://www.att.com/buy/prepaid-phones/ 

Contact Points: Phone, Social Media, Forum Services Supported: Prepaid Cell Phone Services

AT&T Prepaid Headquarters Location Map