Metro By T-Mobile Customer Service Number

Metro by T-Mobile provides affordable prepaid wireless data plans for phones and other devices and operates on T-mobile’s fast cellular network to provide over 300 million people within the United States. For customers who need to get in contact with their customer service, T-mobile provides many ways for users to get the most out of their services. Their customer service team can be contacted through these methods:

Metro By T-Mobile Customer Service Number 

Metro by T-mobile has an easy-to-access customer service number that T-mobile users can use to make payments, address account problems, troubleshoot cellular issues, and other concerns. Their customer service number is available 24/7 to handle your questions or concerns and can also be used for rural recipients with their localized customer service number. Customers can reach out to their team by calling either 611 or 99 from their T-mobile phones for quicker responses. 

Metro By T-Mobile Customer Service Number: 888-863-8768

Metro By T-Mobile Rural Customer Service Number: 833-578-1587

Metro By T-Mobile Customer Service Mailing Address

Metro By T-Mobile also provides a mailing address that can be used to speak with their customer relations department. Through mailing their department, customers can interact with their team to receive statements, updates on mobile agreements, and other legal concerns. T-mobile also provides a payments address that customers can use to make payments to their metro services. 

Metro By T-Mobile Customer Service Mailing Address: T‑Mobile Customer Relations P.O. Box 37380, Albuquerque, NM 87176-7380

Metro By T-Mobile Customer Service Payments Mailing Address: Metro by T‑Mobile P.O. Box 5119, Carol Stream, IL 60197-5119

Metro By T-Mobile Customer Service Email Address

Metro By T-Mobile provides customers living in rural areas with an email address, allowing customers to address and solve problems with cellular and wireless connectivity in rural areas with little to no service. By using this email address, customers can receive assistance and gain back their cellular service. 

Metro By T-Mobile Customer Service Email Address: RuralCallCompletion@T-Mobile.com

Metro By T-Mobile Customer Service Support & FAQ Center

Metro’s help center provides a complete database for common questions and concerns about data usage, hotspot connectivity, issues using mobile apps, and more. Their help center focuses on outlining basic services and issues through sections to streamline their assistance, providing customers with various tools, including: 

• Device Support: Device support aims to help new phone users with user guides on accessing and using their phone devices through a device emulator. By providing these user guides, their support system help addresses various concerns based on each individual’s device. 
• T-Mobile Service Account: Their account section outlines common questions and concerns related to logging in and managing their t-mobile account, including topics such as making payments, reactivating accounts, and online account management.
• Shopping Online: Their online shopping section helps customers find information on activating new devices, tracking orders, shipping policies, and returning purchases related to t-mobile’s services. 
• General Troubleshooting: Their general troubleshooting section focuses on addressing concerns related to software updates, web access issues, wifi troubleshooting, and updating web addresses when using metro mobile devices. 
• Signal Boosting: Metro’s signal-boosting section informs customers about how to register signal boosters, data collection policies, and seeking out more information about signal boosting. 
• Plans and Features: Their plans and features section allows customers to learn more about their plan services, available applications, and associated costs with their metro plans. 

Metro By T-Mobile Customer Service Help Center: https://www.metrobyt-mobile.com/support/faq

Metro By T-Mobile Customer Service Live Chat

All webpages throughout the metro by the T-mobile website have the option to use their live chat option. Through their live chat, customers can speak with their virtual assistant about any topics they may have regarding their account, available data, device plans, and warranties for assistance.

Metro By T-Mobile Customer Service Live Chat: https://www.metrobyt-mobile.com/

Metro By T-Mobile Customer Service Store Locator

Customers experiencing issues with their devices and accounts can also speak with a representative in person by visiting their nearest T-mobile store. By visiting their nearest metro store, users can gain the most out of their experience with their services. 

Metro By T-Mobile Customer Service Store Locator: https://www.metrobyt-mobile.com/storelocator

Metro By T-Mobile Customer Service Mobile App

Metro by T-Mobile also provides its customers with a mobile app that can be downloaded for both IOS and Android devices. Their mobile app gives customers direct access to their account at any time and allows customers to contact their customer support team for additional assistance. 

Google Play: https://play.google.com/store/apps/details?id=com.tmobile.pr.mytmobile
Apple Apps: https://itunes.apple.com/app/apple-store/id561625752

Metro By T-Mobile Customer Service Social Media Sites

Metro By T-Mobile can be reached through their social media, giving their customers the latest updates about new device plans, updates to their terms of service, and more. Their social media can also be used to contact their customer service team for additional questions or concerns. 

Facebook: https://www.facebook.com/TMobile
Twitter: https://twitter.com/TMobile
Instagram: https://www.instagram.com/tmobile/
LinkedIn: https://www.linkedin.com/Metro By T-Mobile/t-mobile–metrobyt-mobile/
YouTube: https://www.youtube.com/user/TMobile/custom

About Metro By T-Mobile 

Metro by T-Mobile is a prepaid wireless service offered by T-mobile, an American wireless network operator that provides wireless voice and data services to people throughout the United States. Metro by T-Mobile operates as the fifth largest mobile network within the U.S., with its services merged under T-mobile’s 4G networks. 

Customer Service Number: 888-863-8768
Address: T‑Mobile Customer Relations P.O. Box 37380, Albuquerque, NM 87176-7380
Website: https://www.metrobyt-mobile.com/
Contact Points: Phone, email, mail, live chat, social media
Services Supported: prepaid wireless network, wireless network

Metro By T-Mobile Headquarters Location Map