Metro By T-Mobile Customer Service Number

If you’re a Metro By T-Mobile customer having issues with your service, call the Metro By T-Mobile customer service number for quick resolution. Owning a cell phone or smartphone has become a basic standard of living in the modern age. Still, it can be a challengingly expensive standard to meet. Luckily, Metro by T-Mobile specializes in affordable prepaid wireless data plans for every popular type of mobile device, from phones to tablets and internet coverage. This is all possible because the company operates on T-Mobile’s fast cellular network to serve over 300 million people within the United States. 

Though the company is valued for its reliability and ease of use, you may occasionally need to contact the customer service department. Learn now about all the ways you can reach them.

Metro By T-Mobile Customer Service Number

T-Mobile users can ask a customer care representative to help them make bill payments, address account problems, troubleshoot cellular issues, adjust a prepaid plan, and handle other concerns. T-Mobile and Metro customers can call 611 or 99 on their phones to reach the customer service and payment departments. However, there is also a direct line that you can call from any device. 

Metro By T-Mobile Customer Service Number: 1-888-863-8768

The customer service department is open seven days a week from 6:00 am CST to 2:00 am CST, but you can reach the payment department 24/7.

Are you in a rural area? Metro by T-Mobile understands that coverage is tougher for you, even if you have unlimited data or a mobile hotspot. Try the one below if you can’t connect to the general customer service number.

Metro By T-Mobile Rural Customer Service Number: 1-833-578-1587

Lastly, there’s the phone number for premium handset protection. If your plan includes this protection, it’s supposed to insure and secure your device, so this number lets you speak with a representative who can help you make the most of it.

Metro By T-Mobile Premium Handset Protection: 1-800-316-2075

Metro By T-Mobile Mailing Address

For any issues ranging from legal concerns to investor relations, payments, or customer feedback, consider corresponding with Metro By T-Mobile through the mail. Depending on your needs, choose one of the following addresses as a destination for your documents.

Metro By T-Mobile General Mailing Address:

T‑Mobile Customer Relations
P.O. Box 37380
Albuquerque, NM 87176-7380

Metro By T-Mobile Payments Mailing Address:

Metro by T‑Mobile
P.O. Box 5119
Carol Stream, IL 60197-5119

Metro By T-Mobile Website Support

The Metro by T-Mobile help center has a complete database for common questions and concerns. Topics include declined payments, data usage, hotspot connectivity, unlimited data plans, new phone activation, troubleshooting hardware or software malfunctions, and more. The help center focuses on outlining basic services and issues through sections to streamline their assistance, providing customers with various tools. Check it out to see whether it helps you solve your problem or answer your questions independently.

Metro By T-Mobile Help/FAQ Center: https://www.metrobyt-mobile.com/support/faq

If you can’t find what you need at the help center, consider clicking on the button labeled “CHAT” at the bottom-right corner of every page on the website. This way, you can connect with a virtual assistant or customer care representative immediately through live chat, allowing you to get quick answers without using the phone.

Metro By T-Mobile Store Locator

Maybe all you need to do is find a Metro by T-Mobile store, especially if you’d rather discuss your issue face-to-face. In that case, use the store locator on the website to find out which store is closest to you and when they’re open.

Metro By T-Mobile Store Locator: https://www.metrobyt-mobile.com/storelocator

Metro By T-Mobile Mobile App

Metro by T-Mobile also provides its customers with a mobile app that can be downloaded for both IOS and Android devices. This mobile app gives customers direct access to their accounts at any time and allows customers to easily contact the customer support team for additional assistance if necessary.

Google Play: https://play.google.com/store/apps/details?id=com.tmobile.pr.mytmobile 

Apple Apps: https://itunes.apple.com/app/apple-store/id561625752

Metro By T-Mobile Social Media

Considering their expertise in communication and connectivity, it’s no surprise that Metro by T-Mobile makes great use of social media to stay in touch with their customers. If you follow their pages, you’ll get all the latest updates about new devices and plans. You could even find out about special offers that make their products and services even more appealing and affordable. The company’s customer service representatives are also happy to communicate by replying to comments or through direct messaging on these social media channels. Follow them to benefit from their services even more than you already do.

• Metro By T-Mobile Facebook: https://www.facebook.com/metrobytmobile 
• Metro By T-Mobile Twitter: https://www.twitter.com/metrobytmobile 
• Metro By T-Mobile Instagram: https://www.instagram.com/metrobytmobile 
• Metro By T-Mobile LinkedIn: https://www.linkedin.com/company/t-mobile–metrobyt-mobile/
• Metro By T-Mobile YouTube: https://www.youtube.com/channel/UC5WFrBMaitG6npYcSHA0Cbg 

About Metro By T-Mobile

Metro by T-Mobile is a prepaid wireless service offered by T-Mobile, an American wireless network operator that provides wireless voice and data services to people throughout the United States. Metro by T-Mobile operates as the fifth largest mobile network within the U.S., with its services merged under T-Mobile’s 4G networks. Though Metro originally stood as a separate company, it merged with T-Mobile in 2013.

Customer Service Number: 1-888-863-8768 

Mailing Address:

T‑Mobile Customer Relations
P.O. Box 37380
Albuquerque, NM 87176-7380

Website: https://www.metrobyt-mobile.com/ 

Contact Points: Phone, Website Support, Mail, Live Chat, Mobile App, Social Media 

Services Supported: Prepaid Wireless Network, Wireless Network

Metro By T-Mobile Headquarters Location Map