Originally known as Project Fi, Google Fi provides SMS, mobile broadband, and telephone calls as a mobile virtual network operator. This is accomplished using wi-fi and cellular networks as a backbone for its service. The network it uses is backed by U.S. Cellular and T-Mobile and is currently only serving customers in the United States, but it does come with international roaming support. It’s one of the few mobile networks that credits the user for unused usage allotment each month.
Google Fi Customer Service Number
Those with Google Fi services or who are interested in learning more can reach out to them through their customer service number. Through this number, you can alter your plan, learn more about your coverage area, and get help moving your service to a new phone.
Google Fi Customer Service Number: 844-825-5234
Google Fi Customer Service Mailing Address
The headquarters of Google Fi is located in Mountain View, CA, separate from the home of its parent, Google corporation. From this location, they focus on delivering remarkable service to their growing family of customers.
Google Fi Customer Service Mailing Address: 1600 Amphitheatre Parkway Mountain View, CA 94043
Google Fi Customer Service Email Address
Unlike many phone companies, Google Fi provides support through email. This email address is a great way to get non-urgent support about your service, get questions answered, or handle complex issues.
Google Fi Customer Service Email Address: firstname.lastname@example.org
Google Fi Customer Service Help Center
The Google Fi Help Center provides access to a library of articles about topics related to the service they provide. You can learn what sets Google Fi apart, the price of various plans, the extent of the Google Fi network, and what kind of wi-fi networks you can connect to.
Google Fi Customer Service Help Center: https://fi.google.com/about/faq/
Google Fi Customer Service Live Chat
Google Fi also takes advantage of Live Chat technology to provide its customers with online support options without requiring a phone call.
Google Fi Customer Service Live Chat: https://support.google.com/fi/gethelp
Google Fi Customer Service Contact Us Form
The Contact Us form is a great way to make initial inquiries about their service or to get help with non-urgent services.
Google Fi Customer Service Contact Us Form: https://support.google.com/fi/gethelp
Google Fi Customer Service Mobile App
Google Fi provides a mobile app that allows you to track your usage rates, make changes to the account, and purchase additional data when you’ve reached your cap.
Google Fi Customer Service Social Media
Google Fi also maintains a presence on five social media platforms, including LinkedIn. Through these social media accounts, you can get information about new offerings from Google Fi, changes in the coverage area, and the latest phones that support it. You can also request generalized support through this venue.
About Google Fi
Google Fi was developed to provide service for the Nexus 6 smartphone released in April of 2015. At that time, it was being supported by T-Mobile and Sprint. There was an immense amount of demand for the service when it was released, so much so that an invitation system had to be established. This system would eventually be dropped in March of 2016, just shy of a year later. U.S. Cellular and Three would be added to the supported networks in 2016, and support for the Pixel and Pixel XL phones would come later that year. Over the following years, the coverage of the plan continued to grow, as did the speed and plan levels they offered. Today it continues to go strong and supports over 40 different models of phone.
Customer Service Number: 844-825-5234
Address: 1600 Amphitheatre Parkway Mountain View, CA 94043
Contact Points: Phone, Email, Social Media
Services Supported: Phone Services