Visible Customer Service Number

Visible operates on a Verizon-powered network and targets its wireless phone services toward individuals looking for affordable unlimited data. Visible provides unlimited texts, calls, and data without the hassle of family plans and shared group plans, all designed for single phone users wishing to gain the most out of their services. Customers experiencing issues with Visible’s services can quickly get in contact with Visible’s customer service team through the following methods:

Visible Customer Service Number

Visible does not list a customer service number available for users. Users wishing to reach out to the customer service team can contact them through their live chat option on both their mobile app and webpage to speak with a representative over the phone.

Visible Customer Service Number: N/A

Visible Mailing Address

Through the mailing address listed below, customers can inquire with Visible Wireless for correspondence purposes, including legal disputes, filing cases, requesting statements, and more. The address listed below is the official headquarters address for Visible Wireless.

Visible Mailing Address:

10000 Park Meadows Drive,
Suite 200
Lone Tree, CO 80124

Visible Help Center

Visible’s Help Center provides its customers with valuable information about Visible plans, programs, and features. Through their online Help Center, customers can search through their categories for assistance with various aspects of their services, including Visible Plus, hotspot and premium data, the Visible app, and so much more.

About Visible 

The About Us section of the Help Center refers customers to basic information about their networks, available coverage, included features, and other plan options available. 

Getting Started 

Their Getting Started section provides information on how customers can sign up with Visible, how to connect their devices to Visible data services, devices available to trade in, and more. 

Setup & Activation

Through their setup and activation section, Visible addresses how customers can transfer their current phone number over to a new Visible plan, how to install SIM cards, how to activate their new phone, and other concerns. 

Your Account

In the account section, customers can learn about topics such as how to pay for their plan, how to troubleshoot their phone or other data devices, and how to contact their customer service team for assistance.

Their Help Center also includes trending articles for recent concerns expressed by customers and a search bar for searching up related topics and concerns with their services.

Visible Help Center: https://www.visible.com/help

Visible Community

The Visible community is Visible’s blog and forum center, allowing customers to further engage with their services and offer discussions about solutions, new offers, and referrals. Customers can search through their blogs for relevant reading content and post topics on the community forum for answers to their concerns, such as referring friends to Visible, hotspot connectivity issues, and device malfunctions.

Visible Community: https://community.visible.com/

Visible Live Chat

Visible’s live chat feature allows customers to begin problem-solving with the Visible AI, ConnAI, before connecting with the customer service team. To access their live chat feature, look for the blue floating chat button in the bottom right of their Help Center web pages. Then customers need to fill out the contact information presented in the prompts or sign in to their account to speak with a representative.

Visible Live Chat: https://www.visible.com/help/connect and look for the floating blue chat bubble icon

Visible Mobile App

Visible customers can easily get in contact with their customer service team through their mobile app. Visible’s mobile app can be downloaded for both IOS and Android devices and provides an interactive way to speak with their representatives through their chat feature.

Google Play: https://play.google.com/store/apps/details?id=com.visiblemobile.flagship 
Apple Apps: https://apps.apple.com/us/app/visible-phone-service/id1367950045?ls=1

Visible Social Media

Visible can also be directly contacted through their social media. Through Facebook Messenger, X, and Instagram, customers can message their representatives for assistance with a variety of concerns, including account management, troubleshooting devices, and missed payments.

• Facebook: https://www.facebook.com/visiblemobile/ 
• X: https://twitter.com/visible and https://twitter.com/VisibleCare
• Instagram: https://www.instagram.com/visiblemobile/ 
• LinkedIn: https://www.linkedin.com/company/visible-mobile/ 
• YouTube: https://www.youtube.com/@visible 
• TikTok: https://www.tiktok.com/@visible 

About Visible

Visible Wireless is an all-digital wireless carrier provided by Verizon’s network. It was established in 2018 as a competitor to T-Mobile’s Metro and AT&T’s Cricket Wireless. It provides offerings like unlimited text, talk, data, and mobile hotspots through Verizon’s 4G LTE and 5G services.

Visible Headquarters Location Map