Visible operates on a Verizon-powered network and targets its wireless phone services toward individuals looking to pay minimum costs for unlimited data. Visible provides unlimited texts, calls, and data without the hassle of family plans and shared group plans, all designed for single phone users wishing to gain the most out of their services. Customers experiencing issues with Visible’s services can quickly get in contact with Visible’s customer service team through the following methods:
Visible Customer Service Number
Visible does not directly have a customer service number available for users. Users wishing to reach out to their customer service team can contact them through their live chat option on both their mobile app and webpage to speak with a representative over the phone.
Visible Customer Service Number: N/A
Visible Customer Service Mailing Address
Through the mailing address listed below, customers can inquire with Visible Wireless for correspondence purposes, including legal disputes, filing cases, requesting statements, and more. The address listed below is the official headquarters address for Visible Wireless.
Visible Customer Service Mailing Address: 10000 Park Meadows Drive Suite 200, Lone Tree, CO 80124
Visible Customer Service Email Address
Visible also provides customer support through their email. Customers can email their customer service team to dispute charges, send notices, report lost services, and other concerns. Their customer service team will be able to respond within 24 to 48 hours.
Visible Customer Service Email Address: [email protected]
Visible Customer Service Help Center
Visible’s help center provides its customers with valuable information about basic services, programs, and features. Through their help center, customers can search through their categories for assistance with various aspects of their services, including:
About Visible: The About Us section refer customers to basic information about their networks, available coverage, included features, and other plan options available.
Getting Started: Their getting started section provides information on how customers can sign up with Visible, how to connect their devices to Visible data services, devices available to trade in, and more.
Setup & Activation: Through their setup and activation section, customers can learn about how to transfer their phone number over to a new plan, how to install SIM cards, how to activate their new phone and other concerns.
Your Account: In the account section, customers can learn about topics such as how to make payments, how to troubleshoot devices, and how to contact their customer service team for assistance.
Their help center also includes trending articles for recent concerns expressed by customers and a search bar for searching up related topics and concerns with their services.
Visible Customer Service Help Center: https://www.visible.com/help
Visible Customer Service Community
The Visible community is Visible’s blog and forum center, allowing customers to further engage with their services and offer discussions about solutions, new offers, and referrals. Customers can search through their blog for relevant reading content and post topics on the community forum for answers to their concerns, such as referring friends to Visible, hotspot connectivity issues, and device malfunctions.
Visible Customer Service Community: https://community.visible.com/
Visible Customer Service Live Chat
Visible’s live chat feature allows customers to directly connect with their customer service team. To access their live chat feature, customers would need to fill out the contact information presented on the widget or sign in to their account to speak with a representative.
Visible Customer Service Live Chat: https://www.visible.com/help/connect
Visible Customer Service Contact Us Form
Visible does not have a contact us form for customers to fill out for their services. Customers wishing to get in contact with Visible can do so through their email address, live chat, or social media.
Visible Customer Service Contact Us Form: N/A
Visible Customer Service Mobile App
Visible customers can easily get in contact with their customer service team through their mobile app. Visible’s mobile app can be downloaded for both IOS and Android devices and provides an interactive way to speak with their representatives through their chat feature.
Visible Customer Service Social Media
Visible can also be directly contacted through their social media. Through Facebook Messenger, Twitter, and Instagram, customers can message their representatives for assistance with a variety of concerns, including account management, troubleshooting devices, and missed payments.
Visible Wireless is an all-digital wireless carrier provided by Verizon Communications’s network. It was established in 2018 as a competitor to T-Mobile’s Metro and AT&T’s Cricket Wireless. It provides offering unlimited text, talk, data, and hotspot through Verizon’s 4G LTE and 5G services.
Customer Service Number: N/A
Address: 10000 Park Meadows Drive Suite 200, Lone Tree, CO 80124
Contact Points: Live chat, email, social media
Services Supported: wireless data services, mobile data services.