BGE Customer Service Number

BGE (Baltimore Gas and Electric) is a power company that offers a range of customer service numbers. We will show you which ones to call if there is a gas emergency, you’re suffering from a power outage, or just need to pay your bill.

If you want to pay your bill by mail or wish to send in feedback, then we will let you know which postal address to use.

We will also find out how to get answers using the company’s online contact form and customer support form. Last, of all, we will supply the links to the company’s social media accounts.

BGE Customer Service Number

If you suspect there is a gas leak or see damaged powerlines, then call BGE on 1-800-685-0123. Operators are standing by 24/7. You will immediately be put in touch with a live person who will ask questions to establish the location and extent of the emergency, and then dispatch a team to repair the damage.

If you’re suffering from a power outage, then call 1-877-778-2222. This number is available 24/7.

Should you wish to change your payment method, believe that your bill is incorrect, or are worried about possible identity fraud then call the BGE customer service department on 1-800-685-0123. This number is available from 7 am to 7 pm, Monday to Friday. The best time to call is from Tuesday to Thursday, between 11 am and 4 pm. Doing so will result in minimal wait times.

Other numbers include:

• To pay your bill over the phone ring 1-888-232-0088. Just remember to have your credit/debit card handy.
• If you are a Smart Energy Savers Program member or wish to join then call 1-877-685-7377.
• For information about the company’s Peak Rewards program call 1-888-309-7325.
• Should you require outdoor lighting call 1-410-470-9446 or 1-800-685-0123.
• To find out about the company’s tree trimming services call 1-800-685-0123.
• To contact the company’s construction and remodeling department call 1-800-233-1854.

BGE Contact Form

If you have an issue with your bill, want to learn more about prices and payments plans, or have another non-urgent inquiry then you can use the company’s online contact form at https://bge.custhelp.com/app/ContactUs. Just remember, this form is not to be used for emergency purposes.

You will be required to input your name and contact details before writing a message describing your query/issue. Expect to receive a reply within two business days.

BGE Mailing Address

To pay your bill by mail use this address:

BGE
P.O. Box 13070
Philadelphia, PA 19101-3070

To leave feedback for the company or to get an answer to a non-urgent inquiry just send a letter to:

P.O. Box 13070
Philadelphia, PA 19101-3070

Expect responses within 1-2 weeks.

BGE Customer Support Website

BGE has a range of helpful information on its company website. Just navigate to https://www.bge.com. You should then select the “My Account” drop-down menu bar at the top left of the page. In this menu, you will see a “FAQs” heading. Select it to to be brought to a list of the most commonly asked questions. You can scroll down through the different categories or use the search bar to help you find answers.

If you are having financial issues and require information about bill-payment assistance or due date extensions, then you should select the “Assistance Programs” option rather than the “FAQs” option. It is here that you will find out about the company’s financial assistance programs and whether you are eligible.

BGE Social Media Accounts

You can find out more about the company’s philosophy, vision, and employment opportunities by checking out its social media accounts. However, we don’t recommend using these accounts to try and get customer support.

For Facebook, visit https://www.facebook.com/myBGE/

For YouTube, visit https://www.youtube.com/channel/UC23lhnGxCIbwzz3KrJAdiqg

For Twitter, visit https://twitter.com/MyBGE

For LinkedIn, visit https://www.linkedin.com/company/baltimore-gas-&-electric

About BGE

The Baltimore Gas and Electric Company is one of the biggest utility providers in Maryland, USA. It provides electricity to over 1.2 million customers and gas to over 600,000 customers. The company employs over 3000 staff.

The company was first founded as the Gas Light Company of Baltimore on June 17, 1816, by Rembrandt Peale. The company started out by offering gas lamp installation services before becoming a major gas provider.

By 1870 the company had around 15,000 customers. In 1955 it changed its name to be known as Baltimore Gas and Electric.

The company headquarters are located at 110 W. Fayette St., Baltimore, MD 21201.

BGE Headquarters Location Map