Birchbox Customer Service Number

Birchbox is a subscription-based makeup company that does not offer a customer service number. The company only allows customers to receive calls using its callback service. We will show you how to use this so that you can get support if your order is damaged, you need to cancel an order, or you can’t log into your Birchbox account.

If your Birchbox order is damaged or you have another major issue, then we will show you how to contact the company via its online contact form. We will also supply you with the company’s mailing address if you wish to send in feedback by mail.

The company also has a dedicated customer support website. If you wish to locate your nearest Birchbox store, require information about the different Birchbox shipping options, or have any other inquiry, then we will show you the page to visit.

Birchbox Customer Service Number

The company doesn’t operate a dedicated customer service line. Instead, you will need to schedule a call with a discovery specialist. This is recommended if you can’t log into your account, have been billed multiple times for one order, or need to cancel your order.

To do this, simply pay a visit to https://support.birchbox.com/hc/en-us. You should then scroll down to the bottom of the page. You will see a “Schedule a call with a Discovery Specialist” option. Selecting it will enable a pop-up menu where you can enter your details and choose a suitable time for a call. The time slots are generally available 9 am to 6 pm, Monday to Friday, EST. You cannot opt to receive a call on the weekend.

Birchbox Contact Form

If your order has arrived damaged, then you can use the company’s online contact form to get in touch. Visit https://support.birchbox.com/hc/en-us# then scroll down to the bottom of the page. Once you’re there select the “Send us a note” option. This will bring up the contact form where you will be required to enter your name and address. You should also enter your order number. The form allows you to upload attachments so you could take a photo of the damage and upload it.

Birchbox Mailing Address

To give feedback to Birchbox, you can send a letter to:

28 E 28th Street
New York, NY 10016

This method is not recommended for urgent inquiries, as it could take weeks to get a reply. If you need prompt support, then you’re better off using their callback service or online contact form.

Birchbox Customer Support Website

The company has a range of support pages where you can find answers to common questions.

• For help changing your email address or updating your shipping information visit https://support.birchbox.com/hc/en-us/categories/200140994-My-Account.
• To find out about the company’s shipping options and how to track your order visit https://support.birchbox.com/hc/en-us/categories/200044355-Shop-Orders. You can also visit this page to find out the company’s returns policy.
• For information about purchasing or receiving a gift subscription visit https://support.birchbox.com/hc/en-us/categories/200028824-Gift-Subscriptions.
• To find out about the Birchbox loyalty program visit https://support.birchbox.com/hc/en-us/categories/200029410-Loyalty-Program.
• To locate your nearest Birchbox store visit https://support.birchbox.com/hc/en-us/categories/200435040-Store-Locations.
• If you are experiencing technical problems with the Birchbox website, then you can read support articles at https://support.birchbox.com/hc/en-us/categories/200435030-Technical-Issues.

Birchbox Social Media Accounts

The company has a range of social media accounts. Visiting them is a good way to find out about new Birchbox products and find out about the latest Birchbox promotions.

For Facebook, visit https://www.facebook.com/Birchbox

For Twitter, visit https://twitter.com/birchbox

For YouTube, visit https://www.youtube.com/user/birchboxtv

For Google+, visit https://plus.google.com/+Birchbox

For LinkedIn, visit https://www.linkedin.com/company/birchbox. This is a good site to visit if you are looking for a job at Birchbox.

About Birchbox

Birchbox is a cosmetics and beauty products company. It consists of a subscriptions based service, where subscribers receive a box of 4-5 makeup or beauty product samples. There is a service for both men and women.

The company has over one million subscribers and collaborates with over 800 beauty brands. Over 300 staff are employed by the company. Its operations are primarily in the US, as well as the UK, Spain, France, and Belgium.

The company was first established in September 2010 by Hayley Barna and Katia Beauchamp. They were friends at Harvard business school and were both tired of the hassles associated with shopping for beauty products.

The company headquarters are located at 28 E 28th Street, New York, NY 10016.

Birchbox Headquarters Location Map