BLU Customer Service Number

Using the BLU customer service number is one of the best ways to contact the company’s team of customer care resources. BLU first began making an impact in the mobile industry in 1995 by offering affordable alternatives to big brand-name phones. In 2010, BLU’s independent brand emerged as an industry leader in manufacturing and keeps growing. With headquarters in Miami, Florida, BLU has also expanded its presence all over the globe, including Latin America, the Caribbean, and Hong Kong.

Besides the customer service number, BLU can also be reached via their online contact form, email addresses, or corporate headquarters mailing address. We’ll discuss the various methods for contacting support at BLU Products for specific customer needs.

Why Customers Contact Support at BLU

The most common reasons why customers reach out to customer support at BLU are:

• To get information about the programs available through BLU.
• To request free shipping labels and packing for devices.
• To receive assistance in erasing or clearing data from BLU devices.
• To troubleshoot service issues on their devices, such as phones not powering on, being unable to make calls, experiencing static or busy signals, not being able to make long-distance calls or other problems with their devices. 

BLU Customer Service Number

BLU provides several customer service phone numbers: two for customers in Mexico and one for customers in the USA. The hours are somewhat limited, but calling to speak directly to a live person can be the quickest way to find a solution for your issues, questions, or concerns.

BLU Customer Service Phone Number: 1-877-602-8762

Hours of Support: 

8:00 am – 8:00 pm EST, Monday – Friday

10:00 am – 6:00 pm EST, Saturday

BLU Email Address

BLU Products doesn’t offer 24/7 support, so issues that occur during evenings or weekends will experience a delay in customer service response. If you need to report an issue or ask a question outside of BLU’s regular support hours, you can email the company at the following email addresses.

BLU Email Address (US): service@bluproducts.com

BLU Customer Support Website

BLU’s support page offers several customer support options for issues related to service, sales, or media inquiries. At this time, there is no Chat Support available.

BLU Customer Support Page: http://www.bluproducts.com/contact/support/

BLU Contact Form

For service and sales, customers are directed to the Contact Form, where they’ll enter their personal information and the reason for contacting customer service. This form is for any kind of request, problem, or question a customer has regarding their BLU device.

BLU Contact Form: https://www.bluproducts.com/contact/

BLU FAQs

BLU also provides a FAQ page of “How To” resources to walk customers through various device settings or features they might need assistance with. You can find step-by-step instructions for how to take photos with your device, what to do if your device is lost or stolen, where to buy accessories, how to check for software updates your device needs, and much more.

BLU FAQ Page: https://www.bluproducts.com/faqs/

BLU User Manuals

Finally, BLU provides online user manuals for their devices. The manuals are in PDF form and may provide answers or instructions that a customer needs outside of support hours. BLU device manuals are downloadable and available in English, Spanish, Portuguese, and French.

BLU User Manuals Page: https://www.bluproducts.com/manuals/

BLU Takeback Program 

BLU offers a takeback program that allows customers to send in their BLU devices for recycling rather than throwing them away. If you’d like to participate in BLU’s takeback program, contact the designated customer service number or the email address for the program to get started.

You can also contact BLU’s takeback program support team for help with:

• Wiping all data and personal information from devices before sending them in. 
• Requesting free shipping labels and packaging materials.

Takeback Program Phone Number: 1-866-603-0640

Takeback Program Email Address: info@ccrwarranty.com

BLU Social Media:

BLU has an active and helpful presence on social media, primarily Facebook and Twitter. Through their social media channels, BLU notifies current and potential customers about promotional updates like product launches, special offers, and new deals. The company’s frequent updates create an energetic and vibrant presence on these platforms.

• Facebook: https://www.facebook.com/BLU.Products 
• Twitter: https://twitter.com/blu_products 
• Instagram: https://www.instagram.com/blu_products/

BLU Mailing Address

BLU’s corporate headquarters is in Miami, Florida. If you prefer to reach the company by physical mail, or if a customer care representative instructs you to do so, send correspondence to the following address:

BLU Products
10814 NW 33rd Street
Doral, FL 33172

About BLU

BLU- which stands for BOLD Like Us – advertises itself as one of the fastest-growing mobile phone manufacturers in the world. Since launching in 2010, the company’s impeccable manufacturing and customer service professionalism have helped it make a significant international impact on the mobile phone industry.

Customer Service Numbers: 

US: 1-877-602-8762

MX: 0155-2652-9947, 0155-2652-9948

Hours of Operation: Monday – Friday: 9:30 am – 5:30 pm (EST)

Company URL: https://www.bluproducts.com/

Contact Points: Phone, Email, Contact Form, Mail Services 

Support For: Product Information, Lost Device, Product Instruction, Pricing Information, General Guidance

BLU Headquarters Location Map