If you’re a subscriber to the Boston Globe, you may find yourself in need of the company’s customer service number. As one of America’s most recognizable newspaper publications, the Boston Globe has readers from across the nation. While physical distribution is limited to the New England region, the newspaper is well recognized in any corner of the country. If you’re a subscriber of the paper, the Boston Globe has numerous ways for you to contact their customer support team. This article will explore your different customer support options.
Boston Globe Phone Number
Sometimes the quickest way to solve a problem with your Boston Globe subscription is to talk to a live person on their customer service team. The best way to get in contact with their customer service team is to call the customer service number. Here you can solve issues with your subscription, change payment information, cancel your subscription, put delivery on hold during a holiday, and request information about any of their content.
To get in contact with their team, dial 1-888-694-5623.
Boston Globe customer service numbers are as follows:
Monday – Friday: 7:00 AM – 5:00 PM
Saturday – Sunday: 8:00 AM – 3:00 PM
Boston Globe Email/Contact Form
If you’d like to contact the Boston Globe using email, you can do so via two different routes. You can send an email to their customer support team at [email protected]. Otherwise, you can use their online contact form to get in touch. You can find their contact form at http://bostonglobe.custhelp.com/app/ask. Here you can ask questions about globe home delivery, Globe mail subscriptions, savings central, ePaper, and Globe Direct.
Boston Globe Mailing Address
If you would prefer to contact the Boston Globe with a traditional letter, you can do so by sending mail to their headquarters. Below is the Boston Globe’s full mailing address:
The Boston Globe
1 Exchange Pl, Ste 201
Boston, MA 02109-2132
The United States of America
Boston Globe Live Chat
The Boston Globe does have a live chat portal for its customers – the link is at http://www.bostonglobe.custhelp.com/app/ask/session/L2F2LzEvdGltZS8xNTE4MTMyNTc1L3NpZC9UaE9vdVFFbg==. You will see a button titled ‘Start a Chat.’ Here you can discuss digital and print subscriptions, delivery problems, changes of address, and other common subscription related issues. You can also inquire about advertising or obituary notices.
Boston Globe Live Chat hours are as follows:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday – Sunday: 8:00 AM – 12:00 PM
Boston Globe Customer Support Website
Boston Globe has a very basic customer support website that doesn’t offer much regarding help. Regardless, you can find it at the URL listed below:
At the bottom of the page, there are some common problems listed that you may find helpful. Typical topics include cancellations, refunds, home delivery issues, subscription rates, digital subscription rates, and death notices.
Boston Globe Social Media Accounts
As a major media company, the Boston Globe is well aware of how important social media is in today’s age. They have accounts on all the major social media networks. They interact with customers and readers via their social media channels, but they prefer you to direct any customer service inquiries to their email and telephone hotline. The Boston Globe uses their social media profiles to post news, articles, and other information related to their media outlets. Below are the links to their primary social media accounts:
Boston Globe’s Facebook: https://www.facebook.com/globe/
Boston Globe’s Twitter: https://twitter.com/BostonGlobe
Boston Globe’s LinkedIn: https://www.linkedin.com/company/the-boston-globe
Boston Globe’s Google+: https://plus.google.com/108227564341535363126
About Boston Globe
The Boston Globe is one of the most respected newspaper publications in the United States. The paper has been releasing daily print newspapers since 1872. It is currently the largest daily newspaper in the city of Boston – it also happens to be the oldest. The publication is famous for several high-profile investigative reports it has released over the past few decades. The paper has also won over 20 Pulitzer Prizes.
As expected, the Boston Globe’s headquarters is in Boston. The newspaper currently has over 200,000 daily subscribers. In recent years, the Boston Globe has increased its online profile to help compete with many modern publishers. The company now offers digital subscriptions to those who do not want print editions delivered to their home daily. The publication was at one point owned by the New York Times – it was sold to a private investor in 2013.