BoxyCharm is another company riding the popularity wave of monthly subscription services. With a subscription to BoxyCharm, you get a monthly selection of 4-5 full-size beauty products delivered for a monthly subscription fee. BoxyCharm claims the products delivered each month are valued at more than $100. Subscribers in the US get free shipping.
BoxyCharm Customer Service Number: 888-939-2877
The primary form of getting support with your BoxyCharm subscription is their customer support number. The service experts on their team can help you with managing your account, processing returns, and getting information about possible substitutions.
BoxyCharm Customer Service Mailing Address
BoxyCharm’s headquarters is located in Pembroke Pines, Florida. From their offices, they continue to provide full-size beauty products in an affordable subscription format.
BoxyCharm Customer Service Mailing Address: 880 SW 145th Ave., Suite 300, Pembroke Pines, Florida 33027
BoxyCharm Customer Service Email Address
As a strictly online service, BoxyCharm provides an email address as one form of contact for supporting its services. Responses are timely, often being received within 24 hours.
BoxyCharm Customer Service Email Address: refreshments-support@BoxyCharm.com
BoxyCharm Customer Service Help Center
Their customer service help center provides general information and answers to the most commonly asked questions regarding their service. Here you can find out how they select the products each month, what to do if you’re dissatisfied and much more.
BoxyCharm Customer Service Help Center: https://support.BoxyCharm.com/hc/en-us
BoxyCharm Customer Service Live Chat
BoxyCharm doesn’t provide a live chat support service. However, you can get help from their chatbot, BoxyBot, in answering basic questions and starting support tickets for more complex ones. Using BoxyBot, you’ll be able to select common concerns, find your tracking number, when your order will ship, and make changes to your subscription service.
BoxyCharm Customer Service Live Chat: No Live Chat, ChatBot Available
BoxyCharm Customer Service Contact Us Form
There is no contact us form provided by BoxyCharm, but you can start a support ticket by talking with BoxyBot.
BoxyCharm Customer Service Contact Us Form: No Contact Us Form, Ticket by Chat Bot
BoxyCharm Customer Service Mobile App
BoxyCharm provides no customer service app.
Google Play: No App
Apple Apps: No App
BoxyCharm Customer Service Social Media Sites
As a purely online subscription business, BoxyCharm maintains a solid social media presence. You can get generalized help for their services and guides for best practices for using them through these platforms. You can also connect with other BoxyCharm subscribers to share opinions, tips, and ideas regarding the products you received in your subscription. YouTube even contains makeup tutorials and highlights to help you make the most of the makeup you receive.
Joe Martin created BoxyCharm in 2014 after being approached to provide a free sample for an existing subscription service. Martin took the initiative to create a subscription service that did not rely on free samples provided by cosmetic companies. Instead, he took the stance of paying for the cost of the goods before mark-ups. The company stumbled during its first steps, losing money with every subscription. This trend turned around once they hit about 25,000 subscribers, and the subscription service has been thriving ever since.
Customer Service Number: 888-939-2877
Address: 880 SW 145th Ave, Suite 300, Pembroke Pines, Florida 33027
Contact Points: Phone, social media
Services Supported: Phone, Social Media, Email via support ticket