Bright House, now Spectrum, is a telecommunication company that provides a variety of products and services to its customers. Along with these services, though, Bright House knows that there will be problems and questions. Therefore, they provide a variety of ways to access support and resolve any issues that you may be experiencing. Through the phone and various internet avenues, you can talk to a customer service agent that can help you manage your account, upgrade or update your products, troubleshoot your equipment, and answer any other questions you may have.
Bright House Phone Numbers
In order to provide the best customer support, Bright House has service representatives available at any time of the day or night. This is crucial to making sure that customers do not have to wait through nights or weekends without having access to services that they need. While on the phone, you can ask an expert about the problems you are having or question them about your account. They are trained to take care of the customer in a quick and painless way. To contact them, see the number below.
If you are looking for business support, call 1-877-824-6249
Bright House Chat Support
Although Bright House customer support has no email address, they do offer a handy live chat tool. It is similar to email, although responses are usually interactive and come a lot quicker. Visiting here- https://brighthouse.com/contact.html will allow you to connect with what they call an “eCare Specialist.” These are experts in resolving the issues you may be experiencing and in communicating effectively over online messages. Bright House dedicates these representatives to the live chat so that an agent can always be reached. As an added benefit, they have a lot of experience resolving issues and answering questions over the internet, thus they are very efficient and communicate well. This innovative service will allow you to get immediate service and skip the lines of people waiting on hold.
Bright House Mailing Address
Some complaints or questions are just best sent through the mail. Often service can feel inhuman or hurried. When you send mail, you are guaranteed to get quality service from a real live person. They will spend ample time ensuring that you get the support you need without feeling pressured to move on to the next customer. This may not be the quickest or most efficient way, but it can often be the most convenient or the most helpful. To send mail, use the following address:
Bright House Networks
233 31st St N
St. Petersburg, FL 33713
Bright House Support Website
The Bright House support page found here- http://support.brighthouse.com/ is a wealth of information for customers. Not only can you manage your account and devices online, but you can find frequently asked questions and support articles that may help resolve your own issues. This can be very handy for those who wish to fix their own problems or answer their own questions. It can be very frustrating going through support, but this is a frustration-free method. Everything you need is neatly organized and gathered so that you can navigate quickly and flawlessly to the support that you need.
Bright House Social Media
Bright House understands that you like to connect with your friends and your world through social media. Therefore, they have created a variety of pages where you can go to find support or talk to people who are experiencing the same issues. Accessing support through a variety of social media platforms can also help spread out traffic and allow everyone to get timely support.
To access their Facebook page- https://www.facebook.com/Spectrum/
To access their Twitter page- https://twitter.com/GetSpectrum
To access helpful videos on YouTube- https://www.youtube.com/getspectrum
Bright House Blog
A final way that Bright House seeks to bring the best information and support to its customers is through their blog. It is a crucial platform for conveying special messages and announcements as well as once again connecting customers with their peers. This level of connection helps you get the quickest and most insightful answers to your questions. To access their blog click here:
About Bright House
Bright House is an innovative network of communication companies that find the best way to provide support for its customers. It provides TV, internet, phone, and home security to customers across the nation and thus understands the hard work that it takes to get connected and stay connected. They are dedicated to being a company that is always there for their customers and always ensures that they are satisfied with their products.