If Centerpoint Electricity powers your house, it’s nice to know that you have their customer service number handy if anything is to go wrong. Centerpoint Energy is one of the nation’s most prevalent utility providers – they have hundreds of thousands of customers in the United States. If you’re unable to power your home, it could end up causing serious problems for you and your family.
Fortunately, Centerpoint Energy has several different customer service options to help their customers solve problems. This article will explore all the different avenues you can take to get in contact with Centerpoint Energy customer care.
Centerpoint Energy Phone Number
Electricity is serious business, so sometimes you’ll need to speak with a live person to get your issue resolved. Centerpoint Energy has several different customer service numbers you can call if you need help with any of their services. The number you call will depend on the type of problem you’re having.
For natural gas customer service, dial 713-659-2111 or 800-752-8036. You can call this number Monday through Friday, 7:00 AM – 7:00 PM. Customers use this number to make billing inquiries, change service locations, check rates, to stop services, and to request meter assistance. If you need to report a gas leak, you should call the same number.
For electric customer service, dial 713-207-2222 or 800-332-7143. You can call this number Monday through Friday, 7:00 AM – 7:00 PM. You can also call this number to report downed power lines.
All mentioned numbers have automated responses available 24/7. Live staff are only available in the stated hours.
Centerpoint Energy Email/Contact Form
If you would like to get in contact with Centerpoint using the internet, you should do so using their online contact form. Unfortunately, Centerpoint does not have a direct email for their customer service team. Head to http://www.centerpointenergy.com/en-us/CustomerService/Pages/CNP_Forms/Contact-Customer-Service.aspx?sa=ho&au=bus to find their customer contact form.
Centerpoint Energy Mailing Address
If you would prefer to send payments or correspondence to a physical mailing address, Centerpoint Energy does accept mail to their office address in Houston. You can find their full mailing address below:
CenterPoint Energy, Inc.
P.O. Box 4981
Houston, TX 77210-4981
The United States of America
Centerpoint Energy Live Chat
Unfortunately, Centerpoint Energy does not have a live chat function. You should use their customer service email if you’d like to get in contact with their team via the internet.
Centerpoint Energy Customer Support Website
If you need help with a Centerpoint Energy product or service, but you don’t want to contact their customer support team, you can use their customer support website to get help. Centerpoint Energy doesn’t have a direct customer service website, but if you head to their homepage at http://www.centerpointenergy.com/, you’ll see a tab at the top of the page titled ‘Customer Service.’ This will provide a drop-down menu that can help with reading meters, reporting outages, paying bills, changing payment information, and managing your account. Just select which subsection pertains to your problem!
Centerpoint Energy Social Media Accounts
Centerpoint Energy has a presence on most of the major social media networks. They encourage their customers to use their other customer support channels to make inquiries, but they still interact with customers using their profiles. Centerpoint Energy also uses their social media presence to post alerts, offers, and industry information. You can find the links to their social media accounts below:
Centerpoint Energy’s Facebook: https://www.facebook.com/CenterPointEnergy/
Centerpoint Energy’s Twitter: https://twitter.com/energyinsights
Centerpoint Energy’s LinkedIn: https://www.linkedin.com/company/centerpoint-energy
Centerpoint Energy’s Google+: https://plus.google.com/107316548451946284524
About Centerpoint Energy
Centerpoint Energy is one of the largest utility providers in the United States – the company was formerly known as Reliant Energy. The company started doing business in 1882 and has since grown into a multi-billion-dollar corporation. Centerpoint Energy provides natural gas and electricity services to its client base. The company’s headquarters is in Houston – the firm employs over 8,000 people nationwide. At Present, Scott Prochazka is the CEO of the company. Centerpoint Energy is on the New York Stock Exchange.