Checkr provides infrastructure for machine learning and artificial intelligence, providing individuals and companies with background checking solutions to improve the process and turn it into a more fair, equal process. Companies that use their background checks can get faster access to background information that allows them to think more critically about who they hire and allows future employees to look at their background checks for their qualifications. For customers that use Checkr, customers can get in contact with their company through the following methods:
Checkr Customer Service Number
Checkr’s customer service number can be called to get in contact with their support team regarding background checks, incorrect information presented, reporting errors, and company application disputes. Their customer service number is only available for customers within the United States. Customers located internationally would need to fill out their contact form to submit an email request for more information.
Checkr Customer Service Number: 844-824-3257
Checkr Support Hours of Operation:
Monday to Friday: 5 a.m. – 5 p.m. Pacific Time (PT)
Monday to Friday: 6 a.m. – 6 p.m. Mountain Time (MT)
Monday to Friday: 7 a.m. – 7 p.m. Central Time (CT)
Monday to Friday: 8 a.m. – 8 p.m. Eastern Time (ET)
Checkr Customer Service Mailing Address
Customers who need to mail their dispute with supporting documents can easily use the mailing address listed below. Their mailing address can be used to provide more context for evidence of rehabilitation, reporting errors, tracking background check processes, and other concerns.
Checkr Customer Service Mailing Address: Checkr, Inc. One Montgomery Street Suite 2400 San Francisco, CA 94104
Checkr Customer Service Email Address
Checkr’s email address can be used to submit supporting documents to their support team for incorrect background information. Their email address can also be used for candidates that run background checks to learn about the checking process, handle employee disputes, and other information.
Checkr Customer Service Email Address: [email protected]
Checkr Customer Service Help Center
Checkr’s customer support center can help customers who run background checks and provide fully detailed guides for screening types, dashboard user guides, partner integrations, international screenings, and more. Through the various topics, customers who need assistance with their features and management tools can learn how to perform reviews on information, request background checks, and manage payments for Checkr’s services.
Checkr Customer Service Help Center: https://help.checkr.com/hc/en-us/categories/202502548-Customers
Checkr Customer Service Candidate Help Center
Checkr’s customer support center for background checks candidates can learn about aspects of the background checking process, including checking motor vehicle records, updating records, disputing records, other types of screenings, account management, and other services. Candidates can browse through articles and search for specific topics at the top right-hand corner of each page.
Checkr Customer Service Candidate Help Center: https://help.checkr.com/hc/en-us/categories/360002478633-Candidates
Checkr Customer Service Resource Library
Checkr’s resource library provides an all-around information center for understanding the hiring process for both businesses and future employees. Customers of Checkr can search through their resources to learn about the latest guides for safety practices, reducing hiring bias, beginner guides to API technology, and other resources.
Checkr Customer Service Resource Library: https://checkr.com/resources
Checkr Customer Service Live Chat
Checkr’s live chat feature is available at the bottom right-hand corner of each page, and by interacting with their live chat icon, customers can engage with their automated system to learn more about Checkr’s background checking system and inquire about topics such as account management, processing payments, and other issues or concerns.
Checkr Customer Service Live Chat: https://checkr.com/
Checkr Customer Service Contact Us Form
Another way for customers to get in direct contact with Checkr is through their contact form. Customers can submit a request to speak with a representative by selecting the available topics through the drop-down menu and then submitting a message based on the question or concern. From there, a customer service representative will get in contact as soon as possible.
Checkr Customer Service Contact Us Form: https://help.checkr.com/hc/en-us/requests/new.
Checkr Customer Service Mobile App
Checkr does not have a mobile application available for download. Customers can solely interact with their website and get in contact with a representative through their customer service number, email address, live chat feature, or contact form.
Checkr Customer Service Social Media
Customers who use Checkr can follow the company on social media for the latest updates on their services. Through their social media, customers can catch up on the public news releases, terms of service changes, and tech updates.
Checkr is an American technology company that provides background checks and screenings of employees and is listed as one of Fast Company’s most innovative security companies in 2020. Established in 2014, the company speeds up the background checking process through artificial intelligence and machine learning and recently launched a self-background checking service in 2018 for job applicants searching for employment opportunities.
Customer Service Number: 844-824-3257
Address: One Montgomery Street Suite 2400 San Francisco, CA 94104
Contact Points: Phone, mail, email, live chat, social media
Services Supported: background screening, background checks