Chegg is one of the largest education-based companies in the United States. As a provider of rented textbooks, educational materials, and tutoring, Chegg has managed to develop an extensive customer base in the United States. The company understands the importance of providing comprehensive customer service options to their client base. Chegg has expanded several avenues through which customers can ask questions and place inquiries. They have telephone and internet options available to all their customers. We will explore Chegg’s customer service platforms in more detail below.
Chegg Phone Number
There are a variety of reasons you may need to call Chegg’s customer support team. If you have issues with a rented book or study plan, it may be most straightforward to speak with a live person about getting it resolved. If you run into problems with your personal tutor, it can sometimes be best to talk with a customer service representative. Their customer service number is one of the easiest ways to find quick solutions to your problems. If you’d like to speak with a live person via telephone, call 1-855-411-5743.
Chegg phone hours are as follow:
Monday-Friday: 5:00AM – 6:00PM
Chegg Email/Contact Form
Chegg does not provide a direct email that customers can use to contact their support team. Instead, they have an online contact form that can be used to request an email response. Head to https://instaedu.desk.com/customer/portal/emails/new to begin an inquiry. You will have to input your personal details, email, and message. You can also attach files if you have documents related to your question.
Chegg Mailing Address
If you prefer using traditional mail services to contact Chegg, you can send letters directly to their corporate headquarters in Santa Clara, California. Keep in mind, if it is an urgent inquiry, this is an inefficient way of receiving customer support. Chegg’s full mailing address is provided below:
3990 Freedom Circle
Santa Clara, CA 95054
The United States of America
Chegg Live Chat
Unfortunately, Chegg does not offer a live chat function at this time. If you prefer not to contact customer support via telephone, your best option is to fill out their online contact form.
Chegg Customer Support Website
Chegg understands there are a variety of reasons you may need to get in contact with their support team. They’ve also created an extensive customer support website so that you can find solutions to common problems with just a few clicks of your mouse. Their online Chegg Customer Service & Help Center has a variety of different sections with FAQs and suggestions.
Also, you can type a question into the search bar to find related topics that may help you understand your problem. The customer support site has a wealth of valuable information about their products and services – it should be your first stop for questions. Their customer service website can be found at http://www.chegg.com/contactus.
Chegg Social Media Accounts
If you’re like many modern customers, you may prefer to contact Chegg via their social media channels. Fortunately, Chegg has a significant social media presence across the most of the major social media networks. They actively reply to customer inquiries via their social media channels. Below are links to Chegg’s social media profiles:
Chegg’s Facebook: https://www.facebook.com/chegg/
Chegg’s Twitter: https://twitter.com/Chegg
Chegg’s LinkedIn: https://www.linkedin.com/company/chegg-inc-
Chegg’s Google+: https://plus.google.com/+chegg
Chegg is an education company that provides one of the largest textbook rental schemes in the country. Aside from textbook rentals, Chegg also offers homework help, scholarships, and personal tutoring. The company’s comprehensive education offerings have proven wildly popular with consumers. The business was initially founded in 2005 in California – the firm currently has over 700 employees. Chegg is a publicly traded company — it is now listed on the NYSE.