ChicMe provides fast fashion clothing and accessory items for affordable prices, launching more than 1,000 products each week to keep up with the latest fashion trends and styles. As a company focused on self-confidence and quality fashion, ChicMe customers can shop from their available selections and explore the field of cutting-edge fashion. Customers experiencing issues with their orders can contact ChicMe in the following ways:
ChicMe Customer Service Number
ChicMe does not have a customer service number available on its website. Customers experiencing issues with their orders can contact ChicMe through their email addresses, live chat, and social media for customer assistance.
ChicMe Customer Service Number: N/A
ChicMe Customer Service Mailing Address
ChicMe does not have an official mailing address listed on its website. Customers looking to return items from ChicMe would need to contact their customer service team to locate their nearest warehouse for returning items, as the company has multiple warehouses across the globe.
ChicMe Customer Service Mailing Address: Rm 105 Bldg 5 10 Dianhu Rd Qingpu District Shanghai, 201799 China
ChicMe Customer Service Email Address
ChicMe can also be reached out to through their email addresses. Through their email address, customers can get in contact with their customer service team about their latest orders, shipping policies, returns, and exchanges.
ChicMe Customer Service Help Center
ChicMe’s FAQ center provides helpful articles about their shopping services. Through their FAQ page, customers can learn about their products, accepted payments, refund options, return policies, and other various topics. Customers can search through the available topics to learn more about their services, and for further assistance, use the contact instructions at the bottom of the page to get in touch with a representative.
ChicMe Customer Service Help Center: https://www.chicme.com/fs/faq-pc
ChicMe Customer Service Live Chat
ChicMe’s live chat service is available with Facebook messenger, and customers can interact with their representatives for questions about orders, product descriptions, refunds, payment processing, and other relevant topics during the following hours of operation except for holidays:
Monday to Saturday:
9:00 PM – 12:00PM EST
1:00AM – 6:00 AM EST
ChicMe Customer Service Live Chat: https://www.facebook.com/ChicMefusion/
ChicMe Customer Service Contact Us Form
ChicMe customers can also submit a support ticket by logging into their account and submitting a ticket for their recent order. Once a ticket is submitted, a representative will respond to the ticket within 24 to 48 hours. From there, customers can interact with a representative about their orders, including shipping delays, refund requests, and other concerns.
ChicMe Customer Service Contact Us Form: https://www.chicme.com/me/m/faq/support-ticket.
ChicMe Customer Service Mobile App
Customers can easily shop for items on ChicMe’s mobile app, which is available on both IOS and Android devices. Through the mobile app, customers can also get in contact with a representative by logging into their account and using either Facebook Messenger or their ticket submission process.
ChicMe Customer Service Social Media
ChicMe’s social media profiles are one of the primary ways customers can get in touch with their customer service team. Facebook messenger acts as their live chat platform for reaching out to customers, alongside Whatsapp, TikTok, and Instagram. Customers can also use ChicMe’s social media to catch up on the latest updates with their services, including the newest promotions and discount codes.
Established in 2012, ChicMe is owned by the Shanghai Jigao Information Technology Co., Ltd, and is an online eCommerce fashion retailer specializing in women’s clothing and accessories. The company operates on both website and mobile applications to provide customers with fast fashion items at discount prices.
Customer Service Number: N/A
Address: Rm 105 Bldg 5 10 Dianhu Rd Qingpu District Shanghai, 201799 China
Contact Points: Website, social media, email
Services Supported: fashion retail, clothing retail, fashion clothing retail.