Farfetch Customer Service Number

Farfetch’s customer service is a cornerstone of its identity as a leading global platform for luxury fashion. Operating across numerous jurisdictions, including prominent markets like the United States, United Kingdom, and New York, the customer service team is dedicated to enhancing the customer experience. 

This commitment is evident in their handling of every order, whether it’s a query about the latest luxury fashion items from Saint Laurent or guidance on navigating the Farfetch marketplace. 

The team’s expertise extends beyond just resolving issues; they provide insightful assistance in helping customers discover luxury brands and exclusive items offered by global fashion brands and luxury boutiques. Farfetch’s customer service is more than a support system. It’s an integral part of the luxury new retail initiative, ensuring a seamless connection between customers, luxury goods, and the fashion industry. 

Their approach reflects the ethos of Farfetch’s founder, José Neves, who revolutionized the luxury fashion industry through exceptional customer interactions and a deep understanding of luxury products.

Farfetch Customer Service Number

Farfetch’s customer service team supports English and Spanish speakers in the United States. Their support team can assist with payments, product authenticity questions, returning pre-owned items, and other concerns through their customer service number. Their support team can assist customers through their website, helping customers shop for high-luxury items during the following hours of operation.

Farfetch Customer Service Number: 1-646-791-3768

Hours of Operation: Monday to Friday, 8:00 am to 9:00 pm EST; Saturday to Sunday, 8:00 am – 3:00 pm EST

Farfetch Mailing Address

Customers seeking out correspondence with Farfetch can contact their support team through their mailing address. Their mailing address can be used for legal claims, investor relations, media relations, and other forms of business correspondence.

Farfetch Mailing Address:

FARFETCH UK Ltd,
The Bower,
211 Old Street,
London, EC1V 9NR

Farfetch Email Address

Customers can also email their customer service team. Customers can inquire about order statuses, delivery notifications, return policies, payment cancellations, and other shopping concerns through their email. Once submitted, customers can expect assistance from their customer support team within 24 to 48 hours.

Farfetch Email Address: customerservice@farfetch.com

Farfetch Help Center

Farfetch’s help center works to help customers shop through their website by providing information about placing orders, product payments, deliveries, return options, and other concerns. Customers can interact with the various topics throughout their page for answers related to their products and services. They can also interact with the Contact Us page for further assistance with their orders.

Farfetch Help Center: https://www.farfetch.com/faqs/

Farfetch Live Chat

Farfetch does not provide a live chat option for its customers. To contact their support team, customers are recommended to use their customer service number, email address, or contact form for additional assistance with their services and orders.

Farfetch Live Chat: N/A

Farfetch Contact Us Form

Farfetch provides its customers with a contact form under the Email Us section of their contact page. Customers can complete the form and select their contact preferences and query types to indicate their desired assistance and their questions or concerns. They can also attach files for additional information. Once submitted, a Farfetch customer service representative will contact the customer either by phone or email for support.

Farfetch Contact Us Form: https://www.farfetch.com/contact-us/

Farfetch Mobile App

Customers wanting a more effortless shopping experience can download the Farfetch mobile app. The Farfetch mobile app is available to download for both IOS and Android devices and can be used to shop online, make payments, check for deliveries, and contact their support team for assistance.

Google Play: https://play.google.com/store/apps/details?id=com.farfetch.farfetchshop 

Apple Apps: https://apps.apple.com/us/app/farfetch-designer-shopping/id906698760

Farfetch Social Media

Customers can keep up with the latest news on new promotions and product selections through their social media. Their social media profiles can also be used to contact their support team for assistance with their orders.

Facebook: https://www.facebook.com/farfetch 

Twitter: https://twitter.com/farfetch 

Instagram: https://instagram.com/farfetch 

Snapchat: https://www.snapchat.com/add/farfetch.com 

YouTube: https://www.youtube.com/user/farfetchdotcom 

Pinterest: https://www.pinterest.com/farfetch

About Farfetch

Farfetch is a luxury fashion retail platform that sells high-luxury fashion items globally. Founded in 2007, the e-commerce company operates through local-language websites to cater to international markets, including English, Spanish, Japanese, and Portuguese, and sells products from over 700 boutique brands worldwide. In October 2021, the company released its in-house fashion brand, There Was One, alongside its vast collection of high-luxury brands.

Customer Service Number: 646-791-3768 

Address:

FARFETCH UK Ltd,
The Bower,
211 Old Street,
London, EC1V 9NR 

Website: https://www.farfetch.com/ 

Contact Points: Website, phone, email, contact form, social media 

Services Supported: high-luxury fashion retail, fashion retail, luxury fashion retail

Farfetch Headquarters Location Map